One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.63

4.6 Rating 400,827 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 400,827 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

Visit Website

Write Your review

Tell us how One Call Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Your agent, Lauren (LD was very helpful though I was surprised by how much it cost me to cancel my insurance after selling my van”

Helpful Report

Posted 1 month ago

“Spoke to LB3 on chat earlier on, the service I recieved from Lydia was top notch. The issue I had was resolved quickly and to my satisfaction (theres a song in there somewhere). Thank you, Alan. Walnut whip.( fave choccy ).”

Helpful Report

Posted 1 month ago

“The agent code is WP1. Very prompt responses.”

Helpful Report

Posted 1 month ago

“Excellent service,very thorough & helpful staff. Customer Service Agent ET1 was brilliant.”

Helpful Report

Posted 1 month ago

“WP1 was most helpful and courteous.”

Helpful Report

Posted 1 month ago

“Needed to cancel one policy and set up another. Managed to get it all sorted via live chat on a Sunday afternoon. Thank you Mia B for making it nice and simple and getting it all set up for me.”

Helpful Report

Posted 1 month ago

“Very happy with the information and help Jake gave me”

Helpful Report

Posted 1 month ago

“WP1 (Wiktor) was very helpful, and answered all my queries. Thank you”

Helpful Report

Posted 1 month ago

“I was helped by KT1. As ever, OneCall's service was efficient, understanding, and kind. We swiftly resolved the issue and got to an equitable outcome. KT1 was professional, quick, and clear. This excellent service coupled with the value OneCall provides is why I've been with them for seven years and have renewed for an eighth. Thanks to KT1! - K”

Helpful Report

Posted 1 month ago

“Lauren was really helpful today and helped me get sorted”

Helpful Report

Posted 1 month ago

“Leanne was extremely helpful and helped me to sort out my renewal. She was patient and explained everything very clearly. Thank you”

Helpful Report

Posted 1 month ago

“Customer service was extremely helpful and answered all my questions promptly. Thank you LB3. Also don't have favourite chocolate just love it all 😊”

Helpful Report

Posted 1 month ago

“The operator MB9 made the experience of a tricky situation very smooth and was extremely helpful. I would consider returning.”

Helpful Report

Posted 1 month ago

“Question s that I required answering were answered promptly”

Helpful Report

Posted 1 month ago

“Jb6 was very helpful and saved me money. Can't ask for more than that!”

Helpful Report

Posted 1 month ago

“Agent AW1 was very helpful and sorted my problem very quickly”

Helpful Report

Posted 1 month ago

“Ji9 Jake was very helpful and made everything simple will definitely be renewing my policy”

Helpful Report

Posted 1 month ago

“TS4 was very helpful in providing assistance to upgrade my breakdown cover to include European cover”

Helpful Report

Posted 1 month ago

“TS4 was very helpful on chat and put my mind at ease regarding my cataract surgery”

Helpful Report

Posted 1 month ago

“Very helpful and very happy to help with my questions and they gave me a better price with no obligations”

Helpful Report

Posted 1 month ago

One Call Insurance is rated 4.6 based on 400,827 reviews