One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,427 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,427 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I am very happy with the service given by Rhea RB1 and the problem raised was sorted because of Rhea”

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Posted 1 month ago

“Thank you to DB7 who sorted out my enquiry quickly and efficiently”

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Posted 1 month ago

“The care consideration and understanding was exemplary and I couldn't ask for a better service. Thank you very much.”

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Posted 1 month ago

“I contacted Paige Advisor no AA4 this afternoon to discuss the renewal of my car insurance. Paige was extremely helpful and went through our cover details with us, very helpful, satisfied with our service, nice to be able to talk with someone instead of doing it online, any question answered. Highly recommended.”

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Posted 1 month ago

“I would like to thank SP6 for her help in amending my cover - quick, efficient and timely”

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Posted 1 month ago

“Very polite, professional & answered my query easily. EE3”

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Posted 1 month ago

“EW9 was very helpful and sorted me out. Thanks”

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Posted 1 month ago

“MP9 was very helpful and explained everything very thoroughly.”

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Posted 1 month ago

“SS9 - no messing about, my request were dealt with straight away and efficiently - no long winded questions just a 100% great service which is exactly what you want as a customer - quicker than calling too. Thank you SS9 you know who you are. ONCECALL send me the chocolates -:) Thanks again.”

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Posted 1 month ago

“I just had the pleasure of chatting with agent MB1 who was extremely helpful in sorting out my contents insurance. Throughout the chat they were friendly, professional and made me feel like a valued customer. To top it off, they got me a great price too. Top marks for excellent customer service.”

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Posted 1 month ago

“I have just ben helped by HM1 to change my vehicle and she couldn't have been more helpful, it was a pleasure. Thank you HM1.”

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Posted 1 month ago

“Got through to a very helpful operator ( AM2 ) who patiently worked through my problem for me.”

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Posted 1 month ago

“PS1 has been brilliant, very helpful”

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Posted 1 month ago

“Outcome of query was resolved and MP9 was really helpful only knocked it down a star as frustrating there is no phone number to call which is a bit strange as you are called 'one call'”

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Posted 1 month ago

“KS8 was very prompt and gave me the information I needed straight away with no fuss.”

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Posted 1 month ago

“I spoke to Hannaha today and found her very helpful. I explained iam old school and would like a hard copy of my policy. Nothing was to much trouble for her.”

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Posted 1 month ago

“KS8 was very helpful and quickly dealt with my enquiry”

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Posted 1 month ago

“Esmond Takyi was very helpful to me, today(16 Feb 2026).”

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Posted 1 month ago

“All was ok thank you”

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Posted 1 month ago

“Quick efficient service on the chat from Karly KS8”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 420,427 reviews