One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.64

4.6 Rating 420,961 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 420,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have a website chat with vh3 she was helpful and supportive”

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Posted 1 month ago

“OC3 was absolutely fabulous I had been stressing all day about switching my insurance cover and the online chat. Even though I would prefer talking to someone OC3 made this experience very surprisingly easy thank you so much OC3 whoever you are”

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Posted 1 month ago

“Amazing customer service,been with one call for 3years now,never had a problem,thanks.”

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Posted 1 month ago

“I dealt with username ET3 on 11/2/26 and was extremely happy with the service provided. It was very quick, helpful and efficient. Thank you so much”

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Posted 1 month ago

“BC5 thank you very much for your help this evening, I really appreciate it :-)”

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Posted 1 month ago

“Not bad for prices, some aspects a bit high , but happy to stay”

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Posted 1 month ago

“FS2 helped us with a new car insurance policy today, and provides excellent service.”

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Posted 1 month ago

“LN1 was very helpful, and made sure everything has been sorted, very useful!”

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Posted 1 month ago

“Renewed car insurance today, speaking with agent vh3 and was an easy and smooth transaction. Customer service with this company is second to none. Chose the 3 year fixed price as this could not be beaten by other companies and I know for the next 3 years I have peace of mind my insurance price won’t go up. Thank you”

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Posted 1 month ago

“Sp6 really listened to my needs and found the best price for me.”

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Posted 1 month ago

“absolute top class service form your worker today Rw2 has met every question I had head on and was on form with the answers very quickly can't find any fault in service”

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Posted 1 month ago

“I was panicking because I was unable to register for the online portal, having only just purchased a new car insurance policy. I engaged with Live Chat and Emily also known as EE3 was very helpful and got me sorted out. I purchased the policy through Compare the Market and was very impressed with the cover, the terms and the price.”

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Posted 1 month ago

“RB1 quickly sorted out the problem with NCD docs by suggesting and actioning an alternative approach, which was very much appreciated.”

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Posted 1 month ago

“AA4 was very helpful today. Thank you.”

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Posted 1 month ago

“Jh7 was helpful and whilst we couldn’t sort out my query today a plan was put in place to do so.”

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Posted 1 month ago

“Very quick online chat with ME8, very helpful dealing with my request, identifying the agent that left me a voicemail a few days ago and asking them to contact me.”

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Posted 1 month ago

“TH3 was very helpful in overcoming a difficult situation where the previous insurer was unable to cover a change request. Although his systems went down he called back as promised and met and exceeded my customer expectations to secure me an alternative.”

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Posted 1 month ago

“Kp2 helped me to get a better price on my insurance quote and helped me get an up to date value on my car”

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Posted 1 month ago

“I dealt with adviser MEB today and they went over and above to help me”

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Posted 1 month ago

“Very quick response. Query resolved within minutes. Thank you”

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Posted 1 month ago

One Call Insurance is rated 4.6 based on 420,961 reviews