One Call Insurance Reviews

Name: One Call Insurance
Address: First Point, Balby Carr Bank,, First Point, Balby Carr Bank,, Doncaster
Rating: 4.62

4.6 Rating 382,041 Reviews

92 %

of reviewers recommend One Call Insurance

Company Reviews

Metrics

Info

4.6

Based on 382,041 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

About One Call Insurance:

Here at One Call Insurance, you can compare insurance quotes from our panel of trusted insurance brands.

We offer a range of benefits you don't get with other insurers, for instance our motor insurance policies come with FREE Breakdown Membership and FREE Motor Legal Service. Whereas our home insurance policies come with FREE Home Emergency Cover and FREE Family Legal Advice.

You can complete your quotes online or speak to a member of our team via Live Chat to arrange your insurance quickly and easily. For queries of any kind, our Live Chat can be accessed on our website from the hours of 8am-8pm Monday - Friday and 9am-4pm Saturday - Sunday.

We always aim to provide you with the best possible customer service experience and value your feedback greatly - so why not leave us a review?

(We're authorised and regulated by the Financial Conduct Authority).

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One Call Insurance 5 star review on 25th February 2025

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called one call to discuss the recent renewal quote for our house insurance. Spoke to Jade (JS4) and she was extremely helpful. Very patient and can through all the details explaining anything that we weren’t clear about. She gave us a new quote based on the details which was much better than previously. Such a pleasure to talk to someone so helpful and obviously very knowledgeable.”

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Posted 2 hours ago

“HK 9 was very helpful. She did her best to sort out our problem and get the quote as inexpensive as possible.”

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Posted 3 hours ago

“Leanne Warren-le6 served me today. She was very friendly, efficient and thorough. Leanne updated my details which resulted in a much lower price than my renewal quote for my car insrance.”

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Posted 4 hours ago

“Renewed my policy today with the help of LS2,she was really helpful & very friendly”

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Posted 4 hours ago

“I missed the opening hours of the phone lines, but was able to quickly connect to the LiveChat The agent was friendly, helpful and quickly managed my enquiry - making the necessary changes to my account whilst we chatted”

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Posted 5 hours ago

“LE6 was very helpful and had a lot of patience with me and I got a good deal in renewing my van insurance”

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Posted 5 hours ago

“RM2 Roza was very efficient, quick and helpful during our chat to renew my motor insurance”

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Posted 6 hours ago

“LB3 was very helpful in helping to cancel both my insurance and breakdown cover”

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Posted 6 hours ago

“AE1 was very good. Understood what I wanted was to the point and efficient. Easy process.”

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Posted 6 hours ago

“Staff member EF1 was extremely helpful and polite”

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Posted 6 hours ago

“customer service was really good as well as the price offered. RM2 (Raza) had a good style with talking with me and was very polite.”

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Posted 6 hours ago

“What a helpful member of your team Megan MF7 was. Nothing was too much trouble for them as we navigated the options together to find the best policy for me.”

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Posted 6 hours ago

“LE6.Leanne Warren-le6 was very helpful, professional and helped me save a few quid. Thanks Leanne”

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Posted 7 hours ago

“MF7 was friendly, polite and very helpful”

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Posted 7 hours ago

“LB3 very helpful with the renewal process. Very happy with her professional manner.”

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Posted 7 hours ago

“EC1 Ethan was extremely helpful and made every effort to get the price of my home insurance renewal figure down to an acceptable price as the original figure was way too much. He was very polite and friendly and gave outstanding service.”

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Posted 7 hours ago

“ir2 very helpful when renewing”

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Posted 7 hours ago

“AE1 was very efficient and professional sorting out my contents insurance renewal for another year. Very much appreciated. Thank you”

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Posted 7 hours ago

“Quick to respond and answer my questions. A joy to contact. Thanks.”

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Posted 7 hours ago

“Charlie H was so helpful Process was very quick and straightforward Excellent new quote gave me a great discount ending on me staying with them for another year”

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Posted 7 hours ago

One Call Insurance is rated 4.6 based on 382,041 reviews