CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,535 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,535 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 19th May 2026

Myu

CustomMade Jewelers 5 star review on 18th May 2026

Sian Pennell

CustomMade Jewelers 5 star review on 6th March 2026

Leon Craft

CustomMade Jewelers 5 star review on 20th February 2026

Anonymous

CustomMade Jewelers 5 star review on 1st February 2026

Dylan Papali

1741

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service & great end result on the product 10/10”

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Posted 2 years ago

“My experience with CustomMade was easier than I could have imagined. I was helped through every step of the way and never felt rushed. There was no point where I felt as if I had no control over how the ring looked. This was a special process for a special moment!!!”

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Posted 2 years ago

“Wonderful people doing good work I'm completely happy they give you what you want can't ask for much more”

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Posted 2 years ago

“Every stage of the process was made very easy by the team at CustomMade! They did an amazing job helping to inform me about the different options and steps along the process. It led to meeting exactly the vision that I had for the ring! Also they got it to be on a pretty tight timeline which was much appreciated!”

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Posted 2 years ago

“I was very satisfied with the process of creating the custom jewlery, and even more satified when I recieved the ring. I was over joyed. It looks absolutely beuatiful, and the team worked with me throughout the entire process. I recommend CustomMade.Com and We already have future works in the plans which we are taking to CustomMade.com for our family's needs. Good price, great service, amazing options. 5 Stars”

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Posted 2 years ago

“My fiancé was so happy with the ring that she wears it everyday, even to go on a run. She said, and I quote, “you exceeded all of my expectations, and I had high expectations” Absolutely loved the experience with Custom Made, and I’ve been recommending it to all the boys who are planning to propose.”

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Posted 2 years ago

“The team was so helpful and thoughtful through our entire process”

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Posted 2 years ago

“Very great experience!”

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Posted 2 years ago

“I stumbled upon CustomMade on Google by accident while searching for custom made jewellery. The process was, honestly, a pleasure. The people working there are extremely professional and helpful, especially for someone with no prior knowledge as myself, as they guided, offered details and offered professional opinions and advice when I asked them. That being said, I always felt I was talking with a close-by, enthusiast person, not a rushed employee. The delivery was swift, especially with me living in Europe, and they were very fast with any extra help they could offer to get through customs with no issues. I am delighted with the result and have been wearing it since it arrived. You can safely employ their services.”

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Posted 2 years ago

“Amazing work and people everyone very kind. Also a lot of care put into the piece just amazing will be coming back in future”

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Posted 2 years ago

“My experience with CustomMade was a great one. The process of designing and purchasing my engagement ring was smooth and detailed. The staff involved with me were very enthusiastic and educated me on each step of the process and made sure I had all the information I needed and was 100% happy before making any decisions. There is a lot more that goes into creating an engagement ring than I realised and their team provided ample concept art and 3D designs of the ring so I knew exactly what it would look like with every change I made. I am from NZ and usually ordering from the US takes weeks to months but the ring arrived within a week of shipping and arrived in a beautiful display box. The ring itself was even more beautiful than the scanned models and photos. I am very satisfied with the CustomMade team and would recommend them for anyone wanting to custom build an engagement ring especially if you don't know anything about rings as I did at the start of my journey.”

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Posted 2 years ago

“The ring they made was beautiful! Better than the picture. The staff were so patient with us and made exactly what we wanted. Thank you!!”

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Posted 2 years ago

“Amazing experience, staff was helpful, knowledgeable and friendly.”

CustomMade Jewelers 5 star review on 11th January 2024

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Posted 2 years ago

“This is the 2nd project I have done with Custommade. They are very personable and always get back to you at the time that they say they will. The product is quality and they even help with suggestions that you may not think about. I had them build my wife's engagement ring 3 years ago and just had them put together an accent ring for Christmas this year. Don't waste your time with the box stores in town, have them build you something custom for the same price as box stores and get something truly custom, I will be using them again in the future and wouldn't use any other jeweler”

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Posted 2 years ago

“After working with Custom Made to create my engagement ring, my fiance wanted to design her wedding band together. She loved the process as much as I did with her first ring. They took elements and themes from the engagement ring to make a wedding band that looks great together and alone.”

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Posted 2 years ago

“Thanks for the beautiful ring set. It was a pleasure working with you and creating an unique design.”

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Posted 2 years ago

“The team at Custom Made is amazing, they are so quick to respond and willing to work with you to make the design exactly how you want. I've used them now for both my fiance's engagement ring and our wedding bands and both times the experiences were perfect. Can't recommend more.”

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Posted 2 years ago

“I needed to design and produce an engagement ring within budget with no specific time limit. The ring had a complex shape that could only be made custom. The design was done relatively quickly and all of my corrections were taken into account. The information regarding design, manufacturing, delivery and service was presented clearly and promptly. I was also pleased to get it before Boxing Day as it was the perfect occasion. Thanks to everyone who made it possible. Also, the proposal survival kit is a fun inclusion. There is nothing I am dissatisfied with regarding this project.”

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Posted 2 years ago

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Posted 2 years ago

“I recieved a lot of help from the people at Custom made. I could not have asked for a more patient and helpful team of people. They were also very creative in helping come up with the design for the ring. I will certainly be returning to get jewelry in the future.”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,535 reviews