CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,368 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,368 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th March 2026

1737

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall Great Experience”

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Posted 2 years ago

“I was super hesitant about using an online vendor for something as important as an engagement ring, but I was not at all disappointed. The team helped me along every step of the way and designed an absolutely fantastic one-of-a-kind ring for my now-fiancée. Sizing was perfect too. I definitely recommend them :)”

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Posted 2 years ago

“Great Customer Service. very helpful and end product turned out beautifully”

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Posted 2 years ago

“The process was fun and engaging throughout, helped make the perfect ring to match my fiance.”

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Posted 2 years ago

“CustomMade did a phenomenal job, start to finish, with my ring project, which was TRULY custom, start to finish. All those that I worked with were incredibly considerate, excited, and respectful of the (overtly!) Catholic wedding ring I had in mind for my future husband! They were fun and engaging to work with, and the finished product exceeds all expectations. I HIGHLY recommend CustomMade for any custom jewelry you might be dreaming of! For the work involved, the completely custom nature of the project, and the gorgeous finished ring, the price was an absolute steal. THANK YOU, CustomMade!”

CustomMade Jewelers 5 star review on 21st November 2023

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Posted 2 years ago

“It's been a great experience from beginning to end. The communication is smooth and, most importantly, my ring is beautiful. I highly recommend CustomMade.”

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Posted 2 years ago

“Fantastic service, a really personal touch to getting something made for my wife on our wedding day. Was pleased with the service I received.”

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Posted 2 years ago

“We are very pleased with our experience; even with the little hiccup with a sizing issue. It was quickly rectified and the ring made it to me before our anniversary trip. The rings are breathtaking! Customer service was superior. Highly recommended!!”

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Posted 2 years ago

“CustomMade was a fantastic experience. Responses were quick and everything was streamline. I wasn’t entirely sure what I wanted coming into the experience but everyone I spoke with was supportive and helped walk me through everything until the perfect ring was made! I’ve already recommended it to my friends and some of them are even working on their own creations! I would submit a photo of my ring but I’ll be proposing soon with it and would hate to ruin the surprise!”

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Posted 2 years ago

“Excellent craftsmanship and service. I will use them again in future projects.”

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Posted 2 years ago

“My ring experience was amazing! The staff at Custom Made designed and built my ring quickly, efficiently, and the piece is perfect!”

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Posted 2 years ago

“I had a very, very positive experience working with Custommade on my fiancé's ring, and would absolutely recommend working with them to anyone ring shopping!”

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Posted 2 years ago

“I had a great experience. The staff was incredibly friendly and helpful and they helped me find a design that fit my ideas perfectl!”

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Posted 2 years ago

“This company will do everything possible to give you exactly what you want. They made the engagement ring for my fiance and our wedding bands, and they all turned out so much better than I ever could have imagined!”

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Posted 2 years ago

“The whole process was fantastic. The communication was clear and transparent, there was never any rush or pressure during the design phase no matter how many iterations and slight (or big!) changes I asked for. They only wanted to ensure they it was the ring that I wanted. Highly recommended and would definitely use again!”

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Posted 2 years ago

“I had nothing short of a completely positive and holistically satisfying experience with CustomMade. They make the process of acquiring custom made jewelry so effortless, smooth and enjoyable. I knew exactly what I wanted for my partner’s engagement ring and they delivered on every detail. I could also see how their service would be suitable for anyone who doesn’t t know where to start. The CustomMade team you work with are highly knowledgeable, supportive, professional, transparent and efficient. I could not be happier with my final piece which I cannot wait to present to my partner. I would absolutely encourage anyone interested in acquiring jewelry, custom made or not, try CustomMade for themselves. Again, very satisfying service that gives you much needed peace of mind and great value at a great price.”

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Posted 2 years ago

“Extremely easy process, the ring came even better than we imagined, wonderful people who worked with us and helped us out greatly.”

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Posted 2 years ago

“CustomMade made getting a ring extremely easy and stress free. The team over there were all extremely thoughtful,understanding, and extremely helpful with making exactly what I dreamed. I recommend everyone to make your ring unique yours custom at custommade! I couldn't be happier!”

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Posted 2 years ago

“Custom Made was a perfect professional experience. It was a dream to get my wife's ring custom created, and the team at CM did it promptly, with outstanding communication and assurance about the process, and they delivered a perfect result. My fiance said yes and LOVES the ring like I knew she would.”

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Posted 2 years ago

“Jane, Pauline and SK made the experience fun - they were supportive, enthusiastic and incredibly responsive. They were conscientious of my budget and helped refine my vision. My wife - even though she is the least materialistic person I know - loved the 20 yr. anniversary ring I made with them.”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,368 reviews