CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,399 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,399 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 7th April 2026

Anonymous

CustomMade Jewelers 5 star review on 6th April 2026

Jack Wood

Rodney Weekes

Anonymous

Marc De Amicis

1744

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could not recommend enough, Grace was phenomenal throughout the entire process and catered to each and every design iteration.”

CustomMade Jewelers 5 star review on 1st February 2026

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Posted 2 months ago

“Custom-made really makes dreams come true honestly a vision I had was easily able to be performed by this amazing company. They are very hard-working and thorough and I can tell honestly they care about every single ring that’s crafted.”

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Posted 2 months ago

“The whole experience was very efficient and in good communication. My design was very off the wall, and unique - and experts helped me every step of the way. Fantastic service, rare in 2026.”

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Posted 2 months ago

“They worked with me to craft the perfect ring. Super friendly, and very understanding of total design changes. My wife and I are very happy with final product.”

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Posted 2 months ago

“Simra and the entire CustomMade team were fantastic to work with. They really helped bring my dream ring to life and we're very communicative the every step of the way. The results were better than I could even imagine. Thank you all!”

CustomMade Jewelers 5 star review on 27th January 2026

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Posted 2 months ago

“I loved getting to work with Will, the project manager who helped bring my fiancées dream ring to life! He’s kind and patient and so easy to work with. I’ve been bragging about Custom Made, the whole experience, and how well they take care of their customers to everyone. The ring looks so incredible, it’s flawless, and the inscription I requested on the inside of the ring is absolutely perfect. We both love it so much! I’ll absolutely be coming back to them for my future jewelry dreams!”

CustomMade Jewelers 5 star review on 26th January 2026

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Posted 2 months ago

“Working with Emily and the team was not only a fun but rewarding experience. They were able to create a story within a piece of art that accommodated our likings. They were very meaningful with every decision and even when I mentioned to them I had a chance to pop the question days before the estimated delivery time, they worked incredibly hard to make sure I had the ring ready for that special moment and I cannot thank them enough for their efforts. They are truly a blessing that brought to reality our dreams. To anyone looking for that special ring, do not hesitate to reach to this team.”

CustomMade Jewelers 5 star review on 25th January 2026

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Posted 2 months ago

“I had an exceptional experience with CustomMade designing an engagement ring. The designer I worked with was incredibly responsive, helped me through all my questions no matter how small, and the entire project was simple / efficient / and great quality. I couldn't be happier with how it all turned out.”

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Posted 2 months ago

“Custommade is one of the best Custom ring makers the rings was exactly how i wanted it And i got the reaction i was hoping to get .fast responses absolute excellent team i would like to extend a massive thank you to everyone at Custom-made i will definitely be using them again for the wedding ring as well”

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Posted 2 months ago

“The entire process from beginning to end was timely, organized, and friendly. The staff listened to everything I had to day, kept me informed, gave me updates, and generated models with everything I asked for. The results were exactly what I wanted. Thank you for your excellent service!”

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Posted 2 months ago

“Superb experience for making my signet ring! Highly recommended”

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Posted 2 months ago

“I loved my experience with CustomMade. I had an idea for my now fiancée’s engagement and wedding rings. The team made it come to life. They were so kind and thoughtful. I truly felt listened to and respected. In a world where customers are frequently pressured to make a decision/purchase this company stands out as a breath of fresh air. They genuinely wouldn’t push to move on to the next step until I said it was perfect. The quality of customer service and product are absolute top tier! Plus, they kept everything within my budget. Not only did they send the rings but included a whole proposal kit! My fiancée’s jaw dropped when she saw the ring. CustomMade truly specializes in perfection.”

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Posted 2 months ago

“Amazing experience. Easy to contact and talk to my project manager even with a 3hr time difference and only have small spaces to look out for a reply, the fast communication was essential to information flow and being able to keep the proposal a surprise to my partner. Being able to have many steps on design and rendering was super helpful as well and really got the tweaks down to make the ring its best possible form. Stones were priced fair. My only complaint is how expensive the casing for the ring was when it was made with the lowest integrity method available however with the level of customization available for everything else, this company really does offer something that no one else does so fair enough that there is something in there thats a bit overpriced. Thanks for the experience I will definitely recommend to anyone else.”

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Posted 2 months ago

“The team I worked with was SUPER helpful and accommodating definitely looking forward to creating and matching wedding band with them when the time comes”

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Posted 2 months ago

“It was a great experience! Everyone was helpful and accommodating! I asked for changes more than once while in the design phase and every time, they changed it to make it the way I wanted it. The rings are just what we had hoped for!”

CustomMade Jewelers 5 star review on 18th January 2026

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Posted 2 months ago

“I got a great product with a awesome cosultation.”

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Posted 2 months ago

“The team made the whole experience wonderful and she loved the ring. She said yes!”

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Posted 2 months ago

“My wife and I are exceedingly happy with our piece. After many attempts to make an engagement ring at other mainline stores (all ultimately disappointing, expensive, low craftsmanship, and broken timelines), I can safely say that CustomMade puts them all to shame. The process was easy, exciting, and the craftsmanship is out of this world. CustomMade nailed it, 102%! They've got a customer for life!”

CustomMade Jewelers 5 star review on 16th January 2026

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Posted 2 months ago

“My project took me a while. But every time I was ready to move forward.I was met with a team that wanted my ring to be beautiful and they brought our design to life. Shipping was also so super fast!”

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Posted 2 months ago

“I had a vision of creating a custom logo pendant to present to the President and founder of our non-profit nursing organization to present at our 5 year anniversary that coincides with our first statewide convention. After researching several companies online and reading numerous reviews, I decided to contact CustomMade. From the very beginning, their customer service and support were truly top-notch. I had unlimited, direct access to my customer representative, Pauline, who kept me informed every step of the way. It was clear from the start that their priority was helping me create the perfect piece I had envisioned. They were incredibly patient and supportive while I raised funds to ensure the highest quality price for our founder with the funds collected. Prior to production, CustomMade provided detailed 3D renderings, and once the piece was completed, they sent photos and a video of the actual pendant. We also chose to have it engraved on the back, and Pauline handled every detail seamlessly. To my delight, the pendant arrived even earlier than expected. I couldn't be more pleased with the entire experience. I highly recommend CustomMade ~ if you can dream it, they can create a masterful, top quality piece!”

CustomMade Jewelers 5 star review on 15th January 2026

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Posted 2 months ago

CustomMade Jewelers is rated 5.0 based on 4,399 reviews