CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,668 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 4th July 2026

Austin Strickland

CustomMade Jewelers 5 star review on 3rd July 2026

Jennifer Corley

CustomMade Jewelers 5 star review on 1st July 2026

Laura Rivera

Tony Dennis

1748

Anonymous

Anonymous // 01/01/2019

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“We are thrilled with the experience we had with CustomMade. Initially, silly me made a mistake and asked for a bigger size for my fiancé's engagement ring and we sent it back and was remade, no issues. We were so happy that we ended up ordering the wedding bands as well. All in all the whole process was a very fun experience, loved to see the sketches and bounce around ideas with the team. It's great to see what you pictured in your mind come life and knowing you're involved in the making, makes the finished product that much more special. Would highly recommend to anyone. My fiancé lost a vintage ring her grandmothers gifted to her, so that might be our next project ;).”

CustomMade Jewelers 5 star review on 12th July 2025

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Posted 11 months ago

“My experience with CustomMade was only positive from start to finish. My jewelry consultant, Samantha, was extremely responsive, usually responding to messages within a day, and very helpful when it came to designing the perfect ring within my small budget. CustomMade really made me feel like I mattered as a customer and I loved being involved in the process of designing the ring. No complaints!”

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Posted 11 months ago

“Exceptional in every way - from project management (Samantha), designer support, craftsmanship, timeliness and over all understanding - this was such a rewarding and bond-building experience for my now husband and I. We had originally tried working with a local jeweller since we had our own stone and were anxious about working with a fully remote company and shipping it to them but we’re grateful 1000x over when we made the call to work with Custom Made instead. Truly wish I had a better way of describing the trust and security we felt once we started working with the CM team - they made what seemed like an impossible deadline happen. Now we’re starting a second project for a mated ring due to their ability to deliver such a unique design.”

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Posted 11 months ago

“Working with custommade was a pleasure for me, constant updates,completing transaction was made very easy through their webpage, I wouldn't work with anybody else, they have my full trust regarding any other piece I would consider do In the future.”

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Posted 11 months ago

“I had a great experience working with CustomMade. The design and crafting process went smoothly, and communication with their representative was excellent. The ring came out exactly as I imagined. Both my fiancé and I are very happy with the result. CustomMade also assisted with resizing and handled any customs-related matters. I highly recommend them.”

CustomMade Jewelers 5 star review on 11th July 2025

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Posted 11 months ago

“Awesome experience from start to finish been getting compliments like crazy about how amazing the ring is and how it is the best one they have seen! From someone who had no idea where to even start custommade made the whole process super easy!”

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Posted 11 months ago

“I got the ring of my fiances dreams and it turned out better than I could have imagined. Helpful and quick and incredible value.”

CustomMade Jewelers 5 star review on 10th July 2025

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Posted 11 months ago

“Absolutely incredible experience from start to finish the final product was absolutely what I imagined It would be..I count have been happier. While during the process I found myself excited to get emails about the process and being involved in the creation from the people I was working with on the ring. Everyone was extremely nice and helpful I couldn't recommend them enough!!!”

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Posted 11 months ago

“I had a really exceptional experience designing a custom engagement ring with CustomMade. My project manager, Emily, was fantastic with communication throughout, ensuring that my thoughts came to life in a real life ring. The design team took my ideas and thoughts and really created something more beautiful than I thought possible. I'll be using them again for wedding bands and other pieces. Highly recommend.”

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Posted 11 months ago

“Everything was absolutely fantastic throughout the process. I proposed to my partner two days ago with their fantastic engagement ring and he said yes! Everything was really simple and the staff are really helpful with everything from sourcing a stone to the ring's design, it's been really wonderful.”

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Posted 11 months ago

“CustomMade was super easy to work with and they made it feel personal. The whole teams was great and super helpful. The ring was gorgeous and - most importantly- my fiancé loves it! I can’t recommend CustomMade highly enough. Thank you for helping to make my proposal a great success!”

CustomMade Jewelers 5 star review on 8th July 2025

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Posted 11 months ago

“Great experience, their support and expert knowledge made the whole process speedy and enjoyable. Very quick responses with effective communication and speed of process. I chose the rush service as i was in a hurry but in reality you can take your time and design something perfect, they make it possible to create your own ring for a fair price. Overall an outstanding experience.”

CustomMade Jewelers 5 star review on 7th July 2025

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Posted 11 months ago

“ngl at the start i was very leery that this company was a scam because you never know with the internet but after putting in an inquiry and talking with ryn it was clear its legit! ryn was absolutely fantastic and the process was so easy. we were having a hard time finding a jeweler to make a ring with sapphire stones and not diamonds but custom made was able to do it sooo easy!! i’m so happy with the results and our experience!! next time i want a custom piece i’ll def be coming here again :)”

CustomMade Jewelers 5 star review on 6th July 2025

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Posted 11 months ago

“Custom made are one of best small business companies that make custom made jewellery they are helpful trustworthy to make my custom made biker rings. I’ll recommend any to look at these guys as they custom made jewellery are perfect.”

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Posted 11 months ago

“Extremely good communication throughout. I was always kept in the loop about the progress of my design. Any ideas I had were well visualised to help me understand my options. Great to have a render before production to ensure i’m happy before going ahead. Packaging and delivery good. Just on the expensive side.”

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Posted 11 months ago

“They did amazing and the ring turned out beautifully. She couldn't be happier with it and I couldn't have done it without everyone working at Custom Made. Everyone was so helpful and knowledgeable. It made the experience much easier and they walked me through the process of making the ring easy and painless. She said yes and we couldn't be happier.”

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Posted 1 year ago

“I had amazing help from Sama! She worked with me for months as she even allowed me to pause the process during my surgery. Very amazing to work with Sama and the team!”

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Posted 1 year ago

“Very helpful, came up with a great design we were extremely happy with.”

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Posted 1 year ago

“Working with Custom Made was so easy! They took all of my suggestions and critiques of designs seriously and never made me feel like I was being too nit-picky. They helped refine my ideas until I had the wedding band of my dreams! Communication, payment, and shipping was all smooth and easy. I would absolutely recomment working with them!”

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Posted 1 year ago

“Thank you guys, my experience was good, really appreciated the timely feedback and professionalism and a great end product as well as all the assistance throughout the project.”

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,668 reviews