CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,342 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,342 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th March 2026

1737

Anonymous

Anonymous // 01/01/2019

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“I ordered my girlfriend's engagement ring, wedding band, and my own matching band, all completely custom, from CustomMade. I truly couldn't have even imagined the care that was put into my order. They did everything from sketches to 3d mock-ups before making it final, and they let me delay the final ring until I was ready to purchase it, saving the designs so I wouldn't have to start over. I have already recommended this company to several friends and coworkers and I can't wait for my special someone to see. The big day approaches... and I know the ring is perfect. Thank you all”

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Posted 1 year ago

“I had a great experience at every step designing my engagement ring! Sama was very responsive and helpful when I needed some input. With the help of CustomMade, the process was not overwhelming as I thought it would be. I am very happy with my ring! :)”

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Posted 1 year ago

“Lovely experience! The customer service was great and the ring turned out amazing! I was a little scared to buy a ring through CustomMade but I would highly recommend to anyone looking to buy an engagement ring.”

CustomMade Jewelers 5 star review on 23rd February 2025

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Posted 1 year ago

“My ring was perfect! They captured exactly what I wanted and were so helpful! I could not be happier with how everything turned out!”

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Posted 1 year ago

“I had a lovely team of very capable people help me create the perfect ring for my bride-to-be. They communicated excellently, easily explained any questions I had, swiftly solved any problems that arose, and above all were very friendly and a pleasure to speak with. Not to mention, the end product itself is stunning and worth every last penny!”

CustomMade Jewelers 5 star review on 21st February 2025

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Posted 1 year ago

“Incredibly well thought out design process, timely replies to all my queries even factoring in the extensive timezone difference. Finished product came out better than I even imagined it could, 10/10 highly recommend”

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Posted 1 year ago

“Couldn't be happier with the service provided! Sarah was extremely helpful throughout the process of helping me make the perfect ring, and it came out absolutely stunning! My now fiance is absolutely in love!”

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Posted 1 year ago

“Thank you so much I love the work your team did so much that I wish that I could get everything thing done with you getting a ring done and the after parts of it as well. You made me excited and I know it will make the lady that I'm giving it to heart melt.😊”

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Posted 1 year ago

“I had an absolutely wonderful experience with CustomMade. From start to finish, their team was incredible—always quick to respond, incredibly helpful, and completely transparent throughout the process. Every request and detail I had in mind for my wedding band was brought to life with precision and care. After struggling to communicate my vision with another jewelry company, working with CustomMade was a breath of fresh air. Everything went smoothly, and I ended up with exactly the ring I wanted—one I’m truly happy to wear for the rest of my life. Even when I made a mistake in measuring my ring size, they handled the adjustment seamlessly. Although I’m from Germany and CustomMade is based in the USA, I couldn’t be happier that I found them. Their dedication to quality and customer service is outstanding, and I’m beyond grateful for their support. I highly recommend them to anyone looking for a custom piece of jewelry!”

CustomMade Jewelers 5 star review on 20th February 2025

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Posted 1 year ago

“The process was great and the ring came out absolutely perfect!”

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Posted 1 year ago

“The process was very easy and collaborative! I took several months to land on my final design and the team was patient and very responsive when I had questions or wanted to make changes. The final product was exactly what I'd been hoping for, and at a price that I was happy with.”

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Posted 1 year ago

“Absolutely stunning results and amazing customer service! They are with you every step of the way and truly help you make the ring of your dreams come true!”

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Posted 1 year ago

“The CustomMade process was amazing from start to finish. Everyone I interacted with from design to delivery were professional and courteous. They were responsive to all questions. The ring looks just like the renderings and CAD drawings I was sent. They took my vision and created a one of a kind masterpiece. I would highly recommend CustomMade to anyone looking for a stunning piece of art.”

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Posted 1 year ago

“Stunningly gorgeous!!! Can’t say enough about this beautiful ring. The design phase took a bit of time to get just perfect. Everyone we had contact with was so patient. We never felt rushed or pressured. So many compliments!! Highly recommend!! Thanks Custom Made, we will be back!!”

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Posted 1 year ago

“Custom Made helped me create a beautiful platinum necklace for my wife. She was ecstatic. The workmanship was excellent we are thrilled.”

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Posted 1 year ago

“I've already written a review.”

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Posted 1 year ago

“From beginning to end, the process was excellent. Every step of the way the people I interacted with were professional and informative. This was a great experience.”

CustomMade Jewelers 5 star review on 13th February 2025

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Posted 1 year ago

“My partner and I both got our rings from here and we love it. The process took some time but I love the customization aspect and it’s not too expensive.”

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Posted 1 year ago

“CustomMade was extraordinarily friendly, helpful, and patient with me during the building process. I am no expert in Jewelry, but I felt I had complete confidence and control of the project. CustomMade ensured that I knew of all my options and there respective details to make sure I was happy with the ring. Thank you so much!”

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Posted 1 year ago

“Completely unique jewellery that you have a hand in creating. My wife has one of a kind pieces of art that she gets to wear every day. She often gets asked where she got them from and how pretty they are. Excellent work from Custom Made. One of the most professional companies I’ve had the pleasure to work with.”

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Posted 1 year ago

CustomMade Jewelers is rated 5.0 based on 4,342 reviews