CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,666 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,666 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 4th July 2026

Austin Strickland

CustomMade Jewelers 5 star review on 3rd July 2026

Jennifer Corley

CustomMade Jewelers 5 star review on 1st July 2026

Laura Rivera

Tony Dennis

1748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got exactly what I asked for. The signet ring fits perfectly, looks amazing, and the people were very kind and informative during the process as well as keeping me updated on the process. I have and will continue to recommend CustomMade to friends, and family. I will certainly return in the future.”

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Posted 3 months ago

“CustomMade created my partner’s engagement ring, and I honestly couldn’t be happier with the entire experience. Teal absolutely loves her ring, she hasn’t stopped staring at it since the moment I put it on her hand. The craftsmanship is stunning, the design is exactly what I envisioned, and the final piece feels personal in a way you just don’t get from a traditional jewelry store. What really stood out, though, was the process. The team made everything incredibly easy. They were patient, responsive, and genuinely helpful at every step, whether it was refining the design, choosing the right stone, or answering my million questions. I never felt rushed or pressured; instead, it felt like collaborating with people who truly cared about getting it right. If you’re looking for a custom piece that feels meaningful and want to work with a team that makes the whole journey smooth and stress‑free, I can’t recommend CustomMade enough. They helped me create something beautiful that Teal will treasure for the rest of her life.”

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Posted 3 months ago

“I love CustomMade! I had both my engagement ring and wedding band made (a couple of years apart) and they are super responsive. The designers are fantastic and they made exactly what I wanted through several revisions. Delivery was super fast even to Canada. I’ve recommended them to multiple friends already!”

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Posted 3 months ago

“Pleasant experience from start to finish. My project manager was very helpful, guided me through the process and filled in knowledge gaps. I would highly recommend. My fiancé loves the ring so the primary goal is accomplished.”

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Posted 3 months ago

“My project leader was always very quickly responsive and helped me closely through the entire process. The ring turned out just as envisioned! Well worth the cost with kind and engaging customer service.”

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Posted 3 months ago

“I worked with custom made on an engagement ring and wedding band set. I had an unusual vision for the final product and they were able to take a simple scratch and bring it to life. My representative Colin was responsive and courteous ensuring each step was explained and working with me to ensure that the design in my head matched the final process. Pricing and process were well explained and they worked well to maintain my stated budget, providing multiple options. Shipping was secure and quick upon completion. The rings were beautiful and exactly what I had envisioned.”

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Posted 3 months ago

“An extremely smooth experience and designed the ring to perfectly. I’m extremely detailed and they executed the ring to perfection.”

CustomMade Jewelers 5 star review on 13th March 2026

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Posted 3 months ago

“I had a custom engagement ring made and it came out absolutely perfect. The craftsmanship, attention to detail, and overall design exceeded my expectations. They really took the time to bring my vision to life, and the final result is stunning. I couldn’t be happier with how it turned out.”

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Posted 3 months ago

“I cannot thank this team enough for the diligence with which they helped a young limited-budget college student bring some sketches to life. Katy my project manager was incredibly helpful and knowledgeable, and made the whole process approachable. I cannot believe the end result was even possible!”

CustomMade Jewelers 5 star review on 10th March 2026

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Posted 3 months ago

“It was an awesome! Mollie and her team was amazing to work with! Super attentive and always on top of things”

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Posted 3 months ago

“My experience with Custom Made has been fantastic from start to finish. I was looking for a while for a particular style of pendant for my fiance but nothing was really coming close to the quality we were looking for. I happened to stumble across Custom Made through a Google Search. I was apprehensive, as getting jewelry made is a big, expensive task and involved a lot of trust, but i was supported thoughout by Will and the amazing team. They were very clear about the whole process and the pricing from the very beginning and we couldn't have been happier with the end product. It's beautiful, unique, and the quality is undeniable. My fiance absolutely loves it.”

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Posted 3 months ago

“They did an amazing job and I love it. Great company to work with!!!”

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Posted 3 months ago

“Had the absolute best experience! The ring is almost as beautiful as my fiancée and that’s all because of custom made and how diligent they were to keeping my vision and incorporating my ideas. Highly recommend!!”

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Posted 3 months ago

“My experience with Customade was incredible. Very thorough and concise. All of my questions were answered. I’m very pleased with my ring.”

CustomMade Jewelers 5 star review on 6th March 2026

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Posted 3 months ago

“I made sure to read lots of reviews before I went through with the process and I can say I am absolutely thrilled with my decision to have had my ring made through Custommade! The experience was pain free. My project manager was timely with communication and helped me through every step. When it came to choosing the gem, there was tons of information provided about the stone and its quality, which made it even easier to choose the right stone for the ring. The design that was created based off of my examples was perfect and needed no corrections. I just received the ring yesterday after only waiting a couple of days for shipping and it's beautiful. There's even a few extra fun things in the box for the big day like picture cards and even an idea brochure to help me think about how I want to pop the question. Everything about this process was amazing and I would highly recommend Custommade to anyone!”

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Posted 3 months ago

“Absolutly amazing experience working with the team. Great communication, excellent service thru the entire process. 100% reccomend trusting them with your next project”

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Posted 4 months ago

“Custom made was everything I wanted and expected. The team from start to finish helped create the ring I envisioned to perfection. I highly recommend them. The price was great and they let me know when they could say some money if need. I will be coming back. They were just amazing.”

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Posted 4 months ago

“The entire process was incredible! Emily was extremely helpful and always quick to respond. Very happy with the ring.”

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Posted 4 months ago

“Getting a ring was very anxiety inducing for me. I mainly worked with Emily, but I also communicated with two others. They were all great and the ring turned out great also. I'm also a fan of their policys. They weren't designed to be confusing. Very easy to understand.”

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Posted 4 months ago

“The resulting prduct is excellent, and the design process was smooth and professional. Both I and my fiance love the ring that I and this company made.”

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Posted 4 months ago

CustomMade Jewelers is rated 5.0 based on 4,666 reviews