CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,391 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,391 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

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Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th April 2026

1739

Anonymous

Anonymous // 01/01/2019

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“An amazing experience custom stress free dreams made a reality by skill artists that keep you well informed though every step astounding quality even the packaging!”

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Posted 4 years ago

“From start to finish the process of designing our dream pendant was seamless. Everyone at Custom Made is professional and timely. The piece itself was high quality and exactly our vision. I highly recommend Custom Made.”

CustomMade Jewelers 5 star review on 17th January 2022

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Posted 4 years ago

“The team at CustomMade is simply unrivaled. They’re so friendly explaining the process and progress through each step. Enthusiastic is probably the best word that describes their energy in every message exchange. And the ring… well, let me tell you about my ring. My fiancé and I had her engagement ring designed and made by CustomMade. She wanted something unique, but not the “unique” you get at the “small, boutique” engagement ring stores (like the one in Georgetown). She worked with the artist and designer to create something that nobody else will ever have, something even that few other designs even look like. Her ring is beautiful. Two moon shaped moissanites split by a row of citrines, her favorite color. CustomMade offered to personalize in some meaningful way. When she surprised me with the little trees on her ring that represented our walks in the woods and vacation in the California redwoods, I immediately wanted my own ring to complement it. So that’s what they helped me design. I said, “a design to compliment hers, with trees and small stones for a starry sky.” I love looking at it now, knowing that there’s only one, that it’s different than every other men’s ring… and it reminds me of our walks and how we got here.”

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Posted 4 years ago

“We ordered a bridal set (engagement ring + wedding band) based off of a video game that we played together (Final Fantasy X). We love our bridal set and couldn't be happier with the finished product! After we supplied Custommade some images from the video game, they took ownership of the entire design process, from concept art sketches to 3D modeling and finally to ring manufacturing. Along the way, the Custommade team was incredibly responsive in adjusting the ring design according to our feedback, and they even allowed us to send the manufactured ring back for adjustments (we mistakenly ordered 1 size too big) at no additional cost. It was an absolute pleasure to work with Custommade, and we even decided to work with them again to make the groom's wedding band.”

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Posted 4 years ago

“CustomMade was an incredible experience for me. I had very little confidence that I could pick the right engagement ring, but the team at CustomMade guided me to the perfect piece, which looked even better in person. And she loves it! I could not recommend them more.”

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Posted 4 years ago

“CustomMade is the best website I can think of for making a timeless masterpiece for any special occasion. I found CustomMade to be very respectful and caring when it came to customer service and everyone in the team was very quick to respond if I had a question or if my wedding rings were ready for the next step in the production of making them. I chose CustomMade because I wanted to make my own set of wedding rings that were unique to my Fiancé and I. I was not disappointed in the craftsmanship or the price they quoted me for my 2 rings. I highly recommend CustomMade to anyone looking to make their own rings for any occasion.”

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Posted 4 years ago

“I had a wonderful and all round, a breezy experience with Custom Made! If anyone is looking for an easy way to get custom engagement rings online and get EXACTLY what you're looking for, Custom Made is the best out there. There was a streamlined process which I highly appreciated and the turnaround time was faster than what I hoped! When I received the ring and I have to say, it was so stunning it blew me away! Thank you to my team for providing me with a special experience of seeing it coming it all to life from scratch! I enjoyed the process and can't wait to propose!! Thank you so much, it's perfect and know my partner will love it.”

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Posted 4 years ago

“The attentiveness not just to the desired outcome of the ring but also all the in-betweens (extra pictures, planning for payments, communication in between, the walk-through process of each step) was phenomenal. I would recommend y'all to anyone I could.”

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Posted 4 years ago

“Absolutely fantastic. Wonderfully made and kept me informed every step of the way.”

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Posted 4 years ago

“The staff were extremely helpful and understanding when I desired to make numerous changes to my project. They tried their best to make the project fit my needs in every possible way, and they always provided important information at all times when I asked, and when necessary.”

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Posted 4 years ago

“I had them make a ring inspired by a picture I had and it came out perfect. And she loved it. Thank you”

CustomMade Jewelers 5 star review on 14th January 2022

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Posted 4 years ago

“They were excellent! My consultant held my hand through the whole process and the end result was beyond perfect!”

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Posted 4 years ago

“I was looking to get something for my wife for our 20th anniversary. The entire process felt like Custom made’s team had only two thing in mine: 1. Making sure I’m happy and satisfied with my project. 2. Making sure my wife will go wow!! when she gets her gift. Each and everyone of the team I talked to went above and beyond, and my wife reaction when she got it was priceless. To summarize, I’ll just put it in one word - Amazing. From the first message I sent to the one of a kind piece I surprised my wife with. Amazing. Thank you! Zeev Israel”

CustomMade Jewelers 5 star review on 13th January 2022

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Posted 4 years ago

“I purchased a ring from CustomMade just prior to Christmas 2021. The process was easy, I was well informed and the communication during each step was outstanding. I was thoroughly impressed with the fact that I took a picture of a ring my wife saw and could turn her dream into a reality and not only feel comfortable about the decision but amazed at the results. I can not say enough about the team at CustomMade. I am thoroughly impressed with the business model that they have established and the customer service and product that they deliver. Thank you!”

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Posted 4 years ago

“I have had several pieces made with Custom Made and I keep coming back because of the impeccable customer service and attention to detail. I can't say enough nice things about the individuals I have worked with and their dedication to ensuring that my vision was realized. There is never any pressure to hurry to complete a project, all of my interactions have always been courteous and professional and caring. I wouldn't hesitate to recommend Custom Made to anyone who is considering having a custom piece designed. They are amazing to work with from concept to finish.”

CustomMade Jewelers 5 star review on 11th January 2022

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Posted 4 years ago

“Honestly this was an excellent experience, one of the best service that I’ve experienced as well, everything came out perfectly just as planned, I appreciate all of y’all’s hard work and dedication for making my special moment special.”

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Posted 4 years ago

“I had a great experience working with custom made. They took my vision and brought it to life! My fiancé loves her ring, and is constantly being complimented for it. Shipping was also great, it came insanely quick, and was well packaged. I only have good things to say about the ring, and my experience working with custom made.”

CustomMade Jewelers 5 star review on 9th January 2022

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Posted 4 years ago

“Honestly.... this was the best experience ive had when it comes to shopping for jewelry. Was extremely helpful and honestly super super patient with me and overall everything was exactly how I want it.”

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Posted 4 years ago

“It was absolutely great! I had some ideas and sent some inspiration images and the designs that were sent back were like "whoa!" They totally opened up the possibilities and together we worked on the final product. While the final product did end up being above my initial budget, I got the ring I wanted - AND she said yes! And we've gotten so many wonderful comments about the ring! It's awesome.”

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Posted 4 years ago

“The team at Custom-made really did a far better job then I had even dreamt of. They made the process as easy as answering simple questions, clearly have a large ammount of resources to utilize, and are a Top notch professional team! I will reccomend Anyone looking for a custom designed project to consider these guys first! Yall have a customer for life!”

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Posted 4 years ago

CustomMade Jewelers is rated 5.0 based on 4,391 reviews