CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,396 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,396 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th April 2026

Jack Wood

1743

Anonymous

Anonymous // 01/01/2019

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“Honestly this was an excellent experience, one of the best service that I’ve experienced as well, everything came out perfectly just as planned, I appreciate all of y’all’s hard work and dedication for making my special moment special.”

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Posted 4 years ago

“I had a great experience working with custom made. They took my vision and brought it to life! My fiancé loves her ring, and is constantly being complimented for it. Shipping was also great, it came insanely quick, and was well packaged. I only have good things to say about the ring, and my experience working with custom made.”

CustomMade Jewelers 5 star review on 9th January 2022

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Posted 4 years ago

“Honestly.... this was the best experience ive had when it comes to shopping for jewelry. Was extremely helpful and honestly super super patient with me and overall everything was exactly how I want it.”

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Posted 4 years ago

“It was absolutely great! I had some ideas and sent some inspiration images and the designs that were sent back were like "whoa!" They totally opened up the possibilities and together we worked on the final product. While the final product did end up being above my initial budget, I got the ring I wanted - AND she said yes! And we've gotten so many wonderful comments about the ring! It's awesome.”

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Posted 4 years ago

“The team at Custom-made really did a far better job then I had even dreamt of. They made the process as easy as answering simple questions, clearly have a large ammount of resources to utilize, and are a Top notch professional team! I will reccomend Anyone looking for a custom designed project to consider these guys first! Yall have a customer for life!”

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Posted 4 years ago

“The team at CustomMade did an amazing job designing beautiful custom earrings for our anniversary.”

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Posted 4 years ago

“I had a great experience. The follow up is quick. All the steps are explained. Super experience!!! Thank you.”

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Posted 4 years ago

“CustomMade did a great job making me a completely custom, one of a kind ring. It turned out great and was just what I was looking for. Their process is very structured to ensure clarity of understanding on both sides before proceeding to the next step. In the end, we agreed to build the ring that was clearly what I wanted, and it came a week early!”

CustomMade Jewelers 5 star review on 8th January 2022

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Posted 4 years ago

“Great end product, fast shipping, really fast and consistent feedback”

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Posted 4 years ago

“I've worked with Custom Made to create both my wife's engagement ring and her actual wedding band and they both turned out way more beautiful than I could have dreamed. CM customer support was super involved every step of the way and really did an amazing job communicating each and every step along the way. Custom Made has made a life long customer out of me for sure.”

CustomMade Jewelers 5 star review on 7th January 2022

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Posted 4 years ago

“Exquisite attention to detail and professionalism made this experience easy.”

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Posted 4 years ago

“Everyone on the team had excellent communication in keeping me in the loop of the progress of my project. The final product turned out beautifully and I can’t recommend this company enough for helping take the weight off of my shoulders and helping me create the perfect ring.”

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Posted 4 years ago

“The experience was awesome! My team was able to listen to all of my concerns, or able to make the perfect design for what I wanted. They went above and beyond to make sure that the ring was perfect”

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Posted 4 years ago

“This was an excellent experience. They always responded very quickly, even if I let significant time pass between messages, and the end product truly is what I’d envisioned. I also felt well informed about how my choices impacted the final look vs cost. Highly recommend!”

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Posted 4 years ago

“The ring is of exceptional quality and craftsmanship, as well as being exactly what was shown in 3D designs. The shipping was fast and I was provided updates through tracking and the communication and service throughout the whole project was amazing. I would recommend Custommade to anyone that asked.”

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Posted 4 years ago

“CustomMade did not turn me away when I came to them with a crazy ring idea. They treated me with respect and were professional throughout the entire process. The ring turned out to be absolutely perfect. (Seriously, I cried) I only wish that I had chose a better metal, but that's on me. They gave me information on metal types and were willing to recreate the model when the first design was not exact what I wanted. I will definitely come buy from them again!”

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Posted 4 years ago

“The customer service was amazing through the entire process. Attention to detail is phenomenal. Thank you for everything. You have definitely gained a customer for life. Excellent work and craftsmanship. Thank you”

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Posted 4 years ago

“The ring and the experience of getting to create a lasting memory for my love was exceptional! I want to thank the team for putting in such effort to make sure that the pieces came out perfect! I cannot wait to share with you the photos afterward!”

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Posted 4 years ago

“This was a great service and they did a fantastic job remaking my wedding band from old photos. Very easy to work with and done quickly.”

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Posted 4 years ago

“I'm extremely pleased with the quality of my Custom Made ring. I spent about a month going over the design with the team. They were very patient with me throughout the entire process. They even expedited the shipping to ensure I received it before leaving for Christmas vacation with my family. I'll definitely be a repeat customer.”

CustomMade Jewelers 5 star review on 6th January 2022

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Posted 4 years ago

CustomMade Jewelers is rated 5.0 based on 4,396 reviews