CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,667 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,667 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 4th July 2026

Austin Strickland

CustomMade Jewelers 5 star review on 3rd July 2026

Jennifer Corley

CustomMade Jewelers 5 star review on 1st July 2026

Laura Rivera

Tony Dennis

1748

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quality of the ring is superb, my only gripe is that there is no e-transfer option. It would have made things easier. My fiance loves the ring and I'm 100% happy with it.”

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Posted 9 months ago

“Thoroughly enjoyed my time working with my team. They were very kind and helpful. I was kept up to date as my project progressed during the phases. I get compliments on my memorial necklace constantly. So incredibly pleased that I worked with them! Will absolutely do it again, when the time comes!”

CustomMade Jewelers 5 star review on 7th September 2025

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Posted 9 months ago

“My experience with CustomMade was nothing short of fantastic. My project manager and her team were responsive and helpful in creating my fiancé and I’s dream engagement ring. Not to mention they helped keep pricing down as to not break the bank for an exceptional and beautiful one of a kind ring.”

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Posted 9 months ago

“I love them I’m already on my third ring. Thinking of a design for my fourth and they’re so patient professional and thorough. It’s much better than a jewelry store and it holds more sentimental value”

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Posted 9 months ago

“My experience with Custom Made has been incredible from start to finish! I worked with Samantha who was responsive and helped me along the journey of creating the perfect engagement ring for my partner. As a person in a queer relationship, it is hard to find an engagement for a woman that is not too feminine or too masculine. Custom Made helped me design the most perfect, unique, and special ring that met all my expectations and was within my budget. They were able to meet my timeframes and made several adjustments along the way to ensure my vision for this ring stayed true to what I wanted!”

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Posted 9 months ago

“My experience was exceptional. Thr ring i purchased and helped design was for our 25th wedding anniversary. I was very impressed from the get go with the different ring sketches provided off of my initial descriptions of what I wanted. Throughout the entire process I never felt rushed or pressured in any way shape or form. I always felt like my satisfaction was a priority. The outcome was perfect! Not only was the ring just what had wanted, it had much more impact and meaning for my wife knowing it was custom made for her from me!”

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Posted 9 months ago

“Very fast production the ring came in ahead of schedule. Design team we very great and easy to work with. Super happy with the outcome and quality.”

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Posted 9 months ago

“I was really impressed with how flexible the team was. They clearly state that they're willing to make any requested changes prior to production, and they follow through on that. They were very transparent about costs and worked with me to find affordable but high-quality materials. They warned me of possible difficulties with my design, like trouble resizing a complex band. They gave me time estimates and usually beat those estimates. The whole way through, I was very impressed, and they did a fantastic job on the ring itself. Thank you for helping me design the ring that my fiancee now wears proudly every day.”

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Posted 9 months ago

“Everything was perfect. I was able spend exactly what I wanted to and got the exact design i had imagined. The whole process moved along quicker than expected but it was perfect.”

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Posted 10 months ago

“I wanted a piece that was very delicate and seemingly difficult to get done especially if it wasn’t in person but custom made and their team are amazing and made it seem effortless to get the job done, and sure enough I have my perfect ring just as I imagined. They are easy to communicate with and what I love most is that they get it done on time and they help with advice too”

CustomMade Jewelers 5 star review on 4th September 2025

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Posted 10 months ago

“Was absolutely wonderful great customer service always friendly Ring came quickly Possibly over priced (not extremely knowledgeable on gem prices”

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Posted 10 months ago

“I just received my two custom made necklaces and I am beyond thrilled! From the very beginning, they brought my vision to life with such care and attention to detail. The quality is absolutely beautiful - you can truly see the craftsmanship in every inch. And to top it off, the turnaround time was incredibly fast for custom pieces! I’m genuinely so impressed. I would recommend them over and over again without hesitation. Thank you for creating something so meaningful and stunning!”

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Posted 10 months ago

“The crew that helped me for a year to get this ring made and designed were absolutely awesome they were super helpful and supportive.”

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Posted 10 months ago

“The team was very diligent, and highly communicative. The team truly understands the vision and wants the best results. There were many positives I loved, and I had one critique. During the design phase, there were many times where I had to repeat myself because each time there was a revision they would leave off some of the design from the previous revision.”

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Posted 10 months ago

“The whole experience, from start to finish, was perfect! I was lead through each stage of development, never feeling rushed and always retaining creative decision making. I will be telling everyone about CustomMade - they understand the importance of the project and provide an heirloom worthy product that I am honored to present to my loved one.”

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Posted 10 months ago

“Stephanie was absolutely amazing throughout the whole process. I knew a rough idea of what I wanted however Stephanie just seemed to understand before I even did myself. I was very nervous and struggled with some of the design images to understand the concepts but Stephanie talked me through this extensively and every word of what she said was more than accurate. The final design is even more perfect that what I thought it could ever be. High quality. Perfect design and continual support. Very happy and would recommend this service to any one. Thank you!”

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Posted 10 months ago

“Pros: Our consultant was super patient and helped me make the perfect band for my fiancé for a very reasonable price, they use the 3d model of the engagement ring when making the wedding band so they fit perfect together, fast replies and very clear process. Cons: Base price for mens rings are expensive compared to elsewhere, the ring comes in a big box that isn't marriage / proposal vibes Experience was so good tho that the cons didn’t really matter”

CustomMade Jewelers 5 star review on 31st August 2025

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Posted 10 months ago

“I had a great experience and the whole team made sure my fiancé’s wedding ring would be perfect. They worked with my budget and made sure it was perfect. She did find it and since then has been enamored with it and can’t wait to be wearing it. I highly recommend!”

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Posted 10 months ago

“I worked with Ashley and now have my dream ring! I honestly didn’t give a lot to go off of but they somehow got exactly what I wanted. I was included every step of the way. I felt very involved. I would absolutely recommend you get your dream ring here!!!”

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Posted 10 months ago

“Great experience. The communication was A+ I love the way my pendant turned out. It's as close to the original as could be with only having photos. It's beautiful.”

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Posted 10 months ago

CustomMade Jewelers is rated 5.0 based on 4,667 reviews