CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,532 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,532 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 6th March 2026

1737

Anonymous

Anonymous // 01/01/2019

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“I had amazing help from Sama! She worked with me for months as she even allowed me to pause the process during my surgery. Very amazing to work with Sama and the team!”

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Posted 10 months ago

“Very helpful, came up with a great design we were extremely happy with.”

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Posted 10 months ago

“Working with Custom Made was so easy! They took all of my suggestions and critiques of designs seriously and never made me feel like I was being too nit-picky. They helped refine my ideas until I had the wedding band of my dreams! Communication, payment, and shipping was all smooth and easy. I would absolutely recomment working with them!”

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Posted 10 months ago

“Thank you guys, my experience was good, really appreciated the timely feedback and professionalism and a great end product as well as all the assistance throughout the project.”

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Posted 10 months ago

“Super happy with the experience, everything was straightforward and easy. I felt like the team members were genuine and happy to help, no task was too big. My partner bought my engagement ring with this company and was so happy with it I went back for seconds to organise my wedding ring!”

CustomMade Jewelers 5 star review on 30th June 2025

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Posted 10 months ago

“Love my signet ring from my cost of arms - precise and detailed- perfect in every way !”

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Posted 10 months ago

“The product and customer service was perfect! They went above and beyond for me! Answering all my questions and concerns in a timely manner even with the time difference! Would highly recommend for anyone looking for a custom ring!”

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Posted 10 months ago

“They made a perfect ring with everything she wanted on it, could not have been better!”

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Posted 10 months ago

“The interaction with the team was top of the line from the very beginning. I was asked questions to make sure that my idea was being captured properly, that the design was just as I had imagined. Overall I would surely reach out for another quality piece of jewelry in the future.”

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Posted 10 months ago

“It was great, very helpful and cooperative and what I got exactly what I wanted.”

CustomMade Jewelers 5 star review on 27th June 2025

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Posted 10 months ago

“Very good service. The team at Custom Made is very helpful, polite, and they respond quickly. They make the process easy to follow, giving you lots of options and listening to all your feedback. They don’t rest until you are happy. The pricing is pretty reasonable, and they work with your budget. I enjoyed being involved in the process, and my fiancé loves the one of a kind ring that the team helped me design.”

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Posted 10 months ago

“Beautifully made products that are as customized as you want (and the material allows). Amazing craftsmanship and design, and great customer service.”

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Posted 10 months ago

“The process was fun! Customer service was usually prompt and professional. They actually talked me out of a few ideas I had due to design limitations and went ahead and gave alternatives that turned out much better. I appreciated their input, and I could tell they were working hard to make my vision come to life.”

CustomMade Jewelers 5 star review on 26th June 2025

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Posted 10 months ago

“Every team member was very nice and reasonably quick to respond. There were a few issues and the only reason I didnt get my ring on the projected timeline was because of external suppliers. Everything that they were responsible for turned out great even when I had some last minute adjustments.”

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Posted 10 months ago

“I had a lovely experience with the consult, design and manufacturing of the ring. The whole process everyone was so kind and patient. The one factor that I would suggest is these tariffs when shipping to Canada. I was told to expect up to 20% charge for the delivery. Unfortunately the postal service charged 200% custom taxes. Shipping within the US I am sure there is no problems, just be prepared to pay a bit extra if shipping anywhere else.”

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Posted 10 months ago

“We started designing my rings in January and we finished in May. Custom Made's team was very responsive to all of my tweaks and questions and the rings were absolutely stunning. I would highly recommend them to anyone lookign to get an engagement ring.”

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Posted 10 months ago

“Over all an amazing experience. I started my journey with a few rough sketches and notes and custom made kept doing small revisions until we got the perfect ring. The team was extremely supportive and kind and was able to produce the ring fast and with excellent quality. And the best part is, she said yes.”

CustomMade Jewelers 5 star review on 24th June 2025

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Posted 10 months ago

“Thanks so much to CustomMade for crafting my silver signet ring - absolutely love it. The process was smooth, the quality is brilliant, and it turned out exactly how I hoped. Really appreciate the care and craftsmanship!”

CustomMade Jewelers 5 star review on 22nd June 2025

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Posted 10 months ago

“These folks are wonderful! They worked with me at every step to recreate my original (but lost) wedding ring. I'm very happy with the results.”

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Posted 10 months ago

“Great work great price and very reliable”

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Posted 10 months ago

CustomMade Jewelers is rated 5.0 based on 4,532 reviews