CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,439 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,439 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 16th April 2026

Michael Brown

CustomMade Jewelers 5 star review on 15th April 2026

Rory McMahon

CustomMade Jewelers 5 star review on 14th April 2026

Emiliano Warren

1748

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worked with me on everything from crafting to delivery times, I would recommend them over a lot of companies, my wife has a solely unique piece just to herself.”

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Posted 2 years ago

“This company truly is amazing. They were extremely accommodating and helpful. The design lead Eula was amazing and I was thoroughly impressed with the ring we settled on. 6/5 stars, cannot recommend this business enough. Amazing work.”

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Posted 2 years ago

“The response time to all my questions was extremely quick, most of the time it was within the same day. Unless of course they were looking for pieces of the puzzle we were building, then it could take a day or two. But they were always swift to tell me they were on it and that they'd get back to me. Great customer service and they care about what you want the whole way. I had questions down to the ship date and they didn't hesitate to hold up shipping to make sure that the piece passed my inspection on every aspect before shipping it. 10/10 will definitely use again.”

CustomMade Jewelers 5 star review on 6th April 2024

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Posted 2 years ago

“Really easy and fun process to make a custom bridal set for my fiancé. Would do again if I could”

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Posted 2 years ago

“I was totally satisfied with the experience I had. I was able to give details about my now fiancé and the team came up with the perfect ring options. With their support I was able to have the perfectly unique ring that my fiancé absolutely loves. Plus they worked with me on my timeline of getting all paid in parts. There was no pressure of feeling like I'd loose the project by paying at my pace. Highly recommend especially if you have a girl whoe likes unique.”

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Posted 2 years ago

“Best experience I have ever had with a jeweler. There is no better way to customize a ring for that special day.”

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Posted 2 years ago

“my experience was amazing! my design lead listened to all my requests and this company is very legit!! i'm so happy with the outcome and my girlfriend loved the necklace so much”

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Posted 2 years ago

“I m going to propose at the end of this month . Custommade has given me the confidence I needed and the personal ring to match to pop the question. Thank you guys for your hard work and answering every question I had”

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Posted 2 years ago

“Working with Custom Made was a great experience! The staff was helpful, I restarted my ring twice and was never meet with resistance, just friendly and knowledgeable staff. I LOVED that they helped me stay in budget and made recommendations that showed a range of options. I hope I wont need the service again but I will be recommending them to all my friends”

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Posted 2 years ago

“Fantastic team that was with me every step of the way. They made sure to let me know what was happening with the jewelry during the process from idea to creation.”

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Posted 2 years ago

“You guys are absolutely amazing! From the first time I sent a message to you guys to having my pieces sent out, the process has been so easy and stress free. I love how you were able to help me not only find the perfect piece and tailor it for my fiance, but you also helped me figure out some ways to propose to her and other things as well.”

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Posted 2 years ago

“I've used CustomMade on a few occasions and have been pleased with the results each time. They are very personable and a joy to work with. As someone who doesn't know a lot about what goes into designing a ring, they make the entire processes easy and helped me make informed decisions along the way.”

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Posted 2 years ago

“Awesome service! everyone was great to work with, and I felt my suggestions were taken seriously throughout the process, the ring came out perfect!”

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Posted 2 years ago

“Great team. Easy to work with. Finaldesign came out amazing as did the physical ring.”

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Posted 2 years ago

“We got both my wedding ring and his. They are as expected, perfectly made. We will definitely use custom made again in the future.”

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Posted 2 years ago

“Custom made was simply brilliant. The employees and customer service was one of a kind and from the first conversation I had with them, I knew this was the perfect company to work through. Not just because of their professionalism and the ease or crafting something perfect, but because of the wonderful people who wouldn’t stop until everything was perfect and who made you feel truly valued. :) 6 out of 5 stars, perfect.”

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Posted 2 years ago

“Great place to work with. My piece came out fenominal. Seamless, easy, and they stand behind their work!”

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Posted 2 years ago

“Yall made the best ring I've ever seen. Yall took what I could only think of and made it reality. Yall were so nice though the whole process.”

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Posted 2 years ago

“They were fantastic to work with and did a great job helping me put my idea into something real. Thank you!”

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Posted 2 years ago

“They really brought my vision to life. My soon to be wife, fell to pieces around the sight of the engagement ring, and the wedding bands are absolutely wonderful. Truly an outstanding product and service!!”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,439 reviews