CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,439 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,439 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 16th April 2026

Michael Brown

CustomMade Jewelers 5 star review on 15th April 2026

Rory McMahon

CustomMade Jewelers 5 star review on 14th April 2026

Emiliano Warren

1748

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Custom designing an engagement ring online was something I was skeptical about at first, especially with how much money you’re really paying for a ring. But the people who helped me out all along the way gave constant updates and explanations that helped ease my anxiety along the way. And as a bonus the ring was beautiful!”

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Posted 2 years ago

“Start to finish was a great experience. Crew was very patient to make sure each detail I was happy with”

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Posted 2 years ago

“I've worked with CustomMade on two projects now and the experience has been wonderful. The pieces are stunning, and everyone I've worked with has been professional, knoweledgable, flexible, and pleasant. I had high expectations before working with CustomMade, and the surpassed them in every way!”

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Posted 2 years ago

“Incredible team and an awesome experience. The ring looks beautiful and high quality.”

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Posted 2 years ago

“We had a wonderful experience. There was regular communication and updates throughout the process. The rings were exactly what we wanted.”

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Posted 2 years ago

“The process was smooth and the end products was beautiful. Only thing I wish was more clear was the approximate timeline as it seemed to drag on for much longer than was originally discussed. The communication was also a bit slow and only seemed to progress when I reached out. However, the end product was gorgeous and looks amazing! Would definitely use again, but only when my timeline is less constrained.”

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Posted 2 years ago

“I worked with custom made on an earring I wanted designed and it was a wonderful experience from the moment I contacted them until I received the final product. The customer service and care that was given each step of the way was nothing less than exceptional! I would use this company again without hesitation!”

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Posted 2 years ago

“My son has wanted a family crest signet ring for years. I did some research and took a shot with Custom Made. The deposit was a large amount but the person i dealt with was so thoughtful and informative i decided that they were a good bona fide business MADE IN AMERICA! They had tremendous patience as I modified that and that. The result was a perfect 18ct ring. They don’t know this but i have some earrings I’d like them to make for me. I can’t recommend them highly enough.”

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Posted 2 years ago

“The team was extremely helpful and supportive during the entire process.”

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Posted 2 years ago

“Custom made process was awesome. Great quality. AMAZING customer service. PERFECT. Would buy agaain! And no. It's not a scam! --”

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Posted 2 years ago

“Great communication and made the process easy!”

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Posted 2 years ago

“The design freedom and assistance during each step cannot be understated. No question, concern, or comment goes unanswered. Time for response can seem long, however there is no feeling in lack of communication. For individuals who require visualization, this is a perfect way to design. Exceptional 3D renderings are provided before manufacturing. The final product is extremely sturdy and the service after delivery sets this company apart.”

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Posted 2 years ago

“I loved how I always had someone who was available to step me through the process! Y’all really put a lot of time and focus on quality service as well as quality products. Loved the ring that came in and I would one hundred percent recommend y’all! Thank you!”

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Posted 2 years ago

“I had a really great experience! Custom Made worked with me through every step of the way, making sure I was satisfied with the sketch, rendering, and the final product. Plus, it was a very reasonable price. I was really impressed with their ease of communication and team of skilled artists. I couldn’t have made the ring that my fiancé deserves (fitting her vibe and artistic nature) without Custom Made!”

CustomMade Jewelers 5 star review on 21st March 2024

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Posted 2 years ago

“The process of having an idea and getting the final product has been amazing. Every step of the process there is somebody with patient and experience to help and guide you and answer the questions you have. If something is unclear, or you are not sure about what you want they will take time to explain how it would look and how it would the whole process or final product. It was amazing to have such nice and proffesional guidance during this. And the final product has been beyond my expectations! Its super nice and just as I imagined. I am happy I made my order with CustomMade. They deliverd an amazing job!”

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Posted 2 years ago

“Extremely communicative and receptive to input. Very collaborative! Great with providing updates throughout the process. A wonderful experience overall and would definitely utilize their services again!”

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Posted 2 years ago

“Quick in responding to any question you have and the whole process was smooth!! Loved the designs!!! Originally got our engagement ring with them, loved it so much, we got both our wedding bands as well!!”

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Posted 2 years ago

“The experience was very nice! They listened to everything I had to say, and walked me through every step. When I wasn't happy with something they were very understanding and did everything they could to ensure I was happy. And they were very understanding when I wanted to change something. They were very honest with me and were so nice and helpful! I am very happy with my rings! I would definitely recommend them!”

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Posted 2 years ago

“Everyone I worked with was professional and cordial. My ideas were listened to and then translated into my ideal ring for my partner. I would gladly work with them again. Also she said yes! :)”

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Posted 2 years ago

“The team is amazing in helping your ideas come to life! I love the ring I made with their help and would recommend for anyone who wants to design a unique ring for their loved one.”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,439 reviews