CustomMade Jewelers Reviews

Name: CustomMade Jewelers
Rating: 4.95

5.0 Rating 4,678 Reviews

99 %

of reviewers recommend CustomMade Jewelers

5.0

Based on 4,678 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	6 - 12 Hours
Customer Service	5 out of 5

About CustomMade Jewelers:

We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more.

Visit Website

Location:

90 Sherman St, CustomMade.com,
90 Sherman St, CustomMade.com
02140

CustomMade Jewelers 5 star review on 10th July 2026

1753

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my third time using CustomMade.com. This one was a very important piece as it was to replace my lost wedding ring. I've been married for 20 years and we went through so much in the beginning of my marriage starting out, that it has been such an important symbol of continuity, respect, communication and honesty. I was so saddened to have to replace it, however, I was so glad that the people at CustomMade.com took the time to work with me on creating something almost exact to the original, if not better. My husband was floored with the results as well and we are very glad that such an important symbol of our devotion was able to be recreated. Thank you so much.”

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Posted 2 years ago

“Incredible team! They've made sure my engagement ring project turned out exactly as I imagined it and have been such a pleasure to work with!”

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Posted 2 years ago

“Custom made was very attentive and patient, and created a product that is exactly what I wanted.”

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Posted 2 years ago

“I have worked with CustomMade several times in the past, and they never seem to disappoint. My grandfather passed away last year, and I wanted to get something that would always remind me of him. I had a pendant made, and I was a bit nervous at first. However, when I received the final product, I was blown away by how accurate the pendant was compared to how my grandfather looked. Again, thank you so much. I will be doing business with you all again.”

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Posted 2 years ago

“CustomMade is a trustworthy company that I would like to recommend all people who would like to design their own engagement rings. I had a wonderful partnership with their staff. They offer great aesthetic suggestions and reasonable price for me. The replies of my questions are very timely and informative.”

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Posted 2 years ago

“CustomMade was great! They were patient when I asked for design changes. They made some great design recommendations and my ring ended up being better than I could have imagined!! Thank you to CustomMade and the design team!”

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Posted 2 years ago

“Everyone i worked with was professional and accommodating, even after i had finalized a design and i wanted to make changes to it they smoothly and quickly apply the changes.”

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Posted 2 years ago

“The process was great and the product is fantastic!!”

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Posted 2 years ago

“Buying or ordering something like this can be stressful but with the experienced people at Custom Made, it was a very easy process! The ring is beautiful and came out exactly how I wanted it.”

CustomMade Jewelers 5 star review on 30th May 2024

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Posted 2 years ago

“From start to finish Custom Made have gone out of their way to ensure I was comfortable and happy with the product they were giving me. Every step of the way their staff were knowledgeable and professional and importantly very patient with me as I changed my mind and added more details as the project progressed. Ultimately what I recieved was a beautiful custom engagement ring that was better than what I asked for and completely one of a kind. I was given information about the process of creation through every step and advised if there were any issues immediatly so I could make decisions on what to do. Whenever I noticed something I wanted changed I was never made to feel like a problem and was always treated with kindness and respect throughout the entire process. I honestly couldnt have had a better experience and the final outcome was just spectacular. Could not be more happy with Custom Made and could not recommend them more highly. Special thanks to Abby, Irene, Kash, and Matt for all their efforts throughout the process and the wonderful engagement ring they created for me.”

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Posted 2 years ago

“Fantastic crew, wonderful designers, great prices. They made a ring that was exactly what I needed and were willing to work with me on tweaks until the very last moment! Will and have already recommended this service to friends.”

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Posted 2 years ago

“Easy to work with and quicker than expected.”

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Posted 2 years ago

“I hot exactly what I asked for. Pristine beauty. Absolutely amazing craftsmanship. 10/10 recommend!!!!”

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Posted 2 years ago

“They were constantly helpful and very intent on making sure the ring was perfect”

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Posted 2 years ago

“very cool service, kind workers, wish you could do custom boxes or least different colors”

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Posted 2 years ago

“Clear and constant communication. Happy with the product received which met expectations at a good price point.”

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Posted 2 years ago

“I came to custom made with an idea for a gift for my wife, and they came through in spectacular manner! They gave me clear options on what material would be best, even letting me know about the difference in strength, color, and longevity between the materials”

CustomMade Jewelers 5 star review on 27th May 2024

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Posted 2 years ago

“Had a great experience and the design came out exactly as I had hoped. The piece was great and well made. Was excited to get the finished piece. Came in nice packaging and attention to detail was great during the design and build process.”

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Posted 2 years ago

“Have used custom made three times now and have been very happy all three times. They are incredible at working with you to get the product you want.”

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Posted 2 years ago

“Custom made was more than just designing a piece it was bringing your idea to life and truly encompassing the love you want to be showed for your loved one everything was amazing!”

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Posted 2 years ago

CustomMade Jewelers is rated 5.0 based on 4,678 reviews