Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,112 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 6th July 2025

1882

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was okay.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“reliable and good quality”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Presentation, ordering and delivery are right timing and the beautiful cake - roses petels are still fresh. The taste is not much different from cakes from Sainsbury, Tesco cakes. M&S cakes have better taste.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“It was nice and lasted long in the fridge, but it also was way too sweet. It was hardly possible to taste the chocolate notes itself as it was all very sugary. I must give 5* for the order fulfilment and communication though. Very positive experience. Note: the candles in the picture were not included in the order. I bought them separatelly, else where.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Ordered for wedding favours for vegan/wheat free guests - postal service arrived on the day but the pecan drizzle had leaked through the packaging and although delicious was a sticky mess. I was able to use the honeycomb as favours but the others were too sticky The honeycomb is best eaten not straight from the fridge as it’s quite hard to eat”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Delivery was fine, the description of The cake sold something it was not. Extremely disappointed.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“It was for a gift so i cannot say on the taste. Thr kids seemed to like some of the brownies. But i wanted to mentioned to that once we ordered a box of brownies they gave us a time from early morning to night. I cannot remember the specific time. But we didn't get to know which number delivery we were. The company says if the delivery is missed then it will be returned back to the site and we will have to pay for delivery again. The tracking shiws the van going around but we had no idea when it will come to out area. As the van went passed our area and all near the m25 we had to keep on looking at the tracking incase the van ends up coming to the house we made the order for and if they had to be out for school run. So if anyone is busy snd doesn't want to pay for delivery again, then it's better to not order from here unless you are 100% sure the residents will be in the whole day.”

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Posted 2 years ago

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Posted 2 years ago

“The cake was tasted good but it was dry. It would have been good if the cake was softer and moist.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“The delivery was very smooth and punctual. Presentation of the cakes were beautiful and of a good size. The cakes however were a tad too sweet and the icing sugar a bit too hard.”

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Posted 2 years ago

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Posted 2 years ago

“Not bad just distinctly dull”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake tasted lovely and was nicely presented but it was quite dry”

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Posted 2 years ago

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Posted 2 years ago

“Very good service. Easy to order and communication very good.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Tasted like butter”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“This was a replacement order because of a misunderstanding with a previous order. The delivery service is hopeless as they don’t follow instructions and both my orders were left outside on the ground. Also disappointed in the quality of what was ordered.”

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Posted 2 years ago

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Posted 2 years ago

“The presentation was amazing however the experience was let down badly by elements of the actual hamper, unfortunately. The crackers and the herb and cheese swirls were pretty bland and dry. The scones were ok, the brownie and the lemon cake were nice though.”

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Posted 2 years ago

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Posted 2 years ago

“The selection box looked good and all the treats tasted lovely. But everything was tiny, just a bite size. For the size of the box the price is way too high. Also I would prefer one big box instead of two small ones.”

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Posted 2 years ago

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Posted 2 years ago

“Great service, nice products!”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“I love Cutter and Squidge cakes. I've been gifted the cakes and macarons before - they're beautiful. But I have to say, on this occasion I was shocked by how small the cake was. I think it's important to make this clear- I understand the measurements are given but the pictures are unclear and deceiving.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Hamper was selected as a 90th birthday present. Mixed results ..... the Cream Tea part was delightful! Well wrapped and packed to preserve the clotted cream. But... the pastries, especially the veggie pastries and sausage rolls looked unappetising to me and the recipient later described them as 'disgusting'. If I use this company again I will be very careful what I choose.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Unfortunately the cake was very dry, it was for my daughter's birthday, and it was something we would not purchase again.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

Cutter and Squidge is rated 4.6 based on 18,112 reviews