Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,117 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,117 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 6th July 2025

1882

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cakes arrived damaged, emailed with pictures to show and suggest better packaging. Birthday box treat too. Still no reply back to my email. Rest of food was ok though.”

Helpful Report

Posted 2 years ago

Unfortunately, we didn't receive your email, not even in the spam section. :( I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee. Please make sure to send your next emails to hello@cutterandsquidge.com

Posted 2 years ago

“Baby biskies were amazing but the Victoria sponge was a little hard which was disappointing as was for a birthday”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Too sweet”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“It was ok. Looked lovely. Bute tasted more like buttercream rather than cheesecake.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake is good, and the delivery is on time. However, I did request a card but at the end it disappeared. Little bit sad for it.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Love the cakes from here however the sponge in the last cake didn’t appear the usual quality. A big fan nonetheless!”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Ok Nothing special”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Nice cake but not worth the price”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“The delivery was fine but the cake was a bit too sweet for our liking.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Vegan Cakes are so dry, unfortunately second order I don’t think we will order again, lovely presentation though”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Paid extra for delivery between 08:00 and 12:00, received package around 18:00.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Nice but not as special as I had hoped. I think the days spent in transit probably didn’t help. Very glad to have given the service a whirl though!”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Cake was quite tiny and did not ooze fudge as shown in the picture”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I didn’t actually consume although I was told that said brownies were tasty but thin and lacked girth.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Lemon drizzle cake is packed with flavour and cuts through the sweetly decorated top but the sponge was not as light and airy as I prefer. The ordering and delivery process is very easy and reliable and the cake was boxed securely, which is a good job as the delivery driver was holding it by a corner of the courier plastic packaging and had it hanging down from his hand!”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The strawberry one wasn’t very nice compared to the poppy seed cheese cake! The strawberry felt so dense I was really disappointed. I’ve ordered 3 times from you and it’s amazing! This time for my mums birthday it wasn’t nice :-( Service is always good. But the cake didn’t taste nice, it was dense and not soft (I followed instructions as always) and the little balls were stale and didn’t have a crunch like the other ones did. That’s never happened.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“These candles looked fine but the candles weren't very sturdy and we broke one when trying to put it into the candle holders that were provided. We had to be careful when putting the candles in their holders in case they broke. I think that the formula needs to be looked into, to make it easier to fit into the holders.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Great rapid service and easy to use. Fantastic and unique flavour options too”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“The brownies were delicious but unfortunately arrived late, despite being ordered in plenty of time, as were a birthday gift.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“It was proper packaging which was great to ensure the shape to stay put even throughout delivery. The only downside was that the folks who ate the cake mentioned it was quite hard and didn’t feel like it tasted fresh.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

Cutter and Squidge is rated 4.6 based on 18,117 reviews