Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,112 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,112 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 6th July 2025

1882

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall average for the price, cookies were lovely but the cupcakes but sadly not worth the money.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake looks great found it lacked any flavour and the sponge was rather dence disappointed as it was for a birthday treat”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“I ordered these brownies for my sister has has gluten allergy.. she was very pleased to revive the package but found the brownies very sweet”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Got the sampler cake - 6 flavours Hazelnut choc - couldnt taste the hazelnut. Just tasted like chocolate Double choc - good. Wasnt incredible. Tasted like what you could get at any other bakery. Probably for cheaper Carrot cake - delicious! Our fav out of all of them Strawberry vanilla - didnt taste the strawberries. Just a tiny bit of tartness. Raspberry vanilla - really good. Could taste the raspberries and it was nice with the vanilla cake Lemon cake - tasted like the kipling lemon slices. Nothing super extraordinary. Could get anywhere else for probably cheaper”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Lovely present and quality but small and pricey for what you get, other places can be better value for money for the same quality.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Great delivery and service, how ever I find their cakes too sweet. Not to my taste.”

Helpful Report

Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Good service, delivered intact and on time”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“The brownies were great but trying to charge £6.99 for delivery a second time because you failed to deliver the first time (didn’t ring door bell or call mobile) is appalling.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“My Easter cookies arrived on my chosen date, just in time for Easter! The box looked a little squashed and unfortunately the topping on all of the cookies was flattened and didn't look anything like the photos on website. In my opinion they looked as if they had been decorated or packed while still warm and the toppings had melted. They tasted absolutely delicious though. In spite of this they tasted absolutely delicious.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake was a gift and the feedback was the buttercream was too sweet and even a black coffee wasn't enough to balance the sweetness. Also has requested to add message but that was not with the cake which was disappointing.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Cake was delicious, but it arrived squished. It made what was supposed to be the beautiful decoration stick to the box or slide down the side of the cake. It was for a birthday party, so quite disappointing. Perhaps better packaging, or instructions to the delivery company, could have prevented this.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Afternoon tea - there should have been more choice of cakes and smaller. The scones were stodgy and large (4) the lemon drizzle very difficult to get out of the package in all very disappointing as this was a Mother’s Day gift”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Always loved the efficiency of this bakery and cute designs!”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Great company but not as good as previous experiences.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Very fast delivery and beautifully packaged. Overall whilst the overall taste of the cake was okay, the consistency was heavy and dense. Not the best cake I’ve had and not representative of the price point, unfortunately.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The billionaire filled easter egg was nice and all but the chocolate around the edge was a bit thin. It seems to mostly be the chocolatey/biscuity filling with a few extra decorations. For a luxury egg like this I was hoping for extra thick chocolate, and the picture makes it look like it has that, but it doesn't.”

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Posted 2 years ago

“Very small cake and quite frankly not worth the money, the sponge was ok, the cream but too buttery. I have had the picnic scones snd jam previously snd really enjoyed them, but this sponge was disappointing.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Quite disappointing afternoon tea. The lemon cake was more icing than sponge so they got thrown and the scones were dry ish. Underwhelmed. Had purchased as previously tried brownies which are amazing. Will stick to those”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“My sister was delighted to receive her cake and said the decorations were exquisite. But she did say the cake itself was heavy and stodgy, although the flavour was good. It was still a lovely surprise though so no regrets.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Cakes arrived damaged, emailed with pictures to show and suggest better packaging. Birthday box treat too. Still no reply back to my email. Rest of food was ok though.”

Helpful Report

Posted 2 years ago

Unfortunately, we didn't receive your email, not even in the spam section. :( I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee. Please make sure to send your next emails to hello@cutterandsquidge.com

Posted 2 years ago

Cutter and Squidge is rated 4.6 based on 18,112 reviews