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Cutter and Squidge Reviews

4.6 Rating 17,210 Reviews

90 %

of reviewers recommend Cutter and Squidge

Company Reviews

Product Reviews

4.6

Based on 17,210 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Cutter and Squidge 5 star review on 8th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 5th April 2024

Cutter and Squidge 5 star review on 4th April 2024

Polly Robertson

Cutter and Squidge 5 star review on 16th March 2024

1805

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite unsatisfied with my order, it’s the 3rd time I receive the wrong products. I reached out to the support team yesterday (no response yet) but not happy that it keeps happening That being said the products are quite good and tasty, if they could just get the order right…”

Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 11 months ago

“Delivery option hit and miss.”

Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 11 months ago

“Unfortunately, I found the cake disappointing, the sponge was very heavy and more like a madeira cake consistency instead of a Victoria Sponge. Didn't finish eating the cake as really didn't enjoy it.”

Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 11 months ago

“Not taking clear delivery instructions for customers who live in flats .”

Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 11 months ago

“Unfortunately I was really disappointed with my order. I ordered the Birthday bundle with some drinks and brownies, it was almost £40 with delivery so I thought this would be a really nice gift for a friend. It arrived in a huge box, which I sifted through only to find a tiny and measly-looking box of brownies. It felt underwhelming and like it definitely wasn't worth anywhere near what I had paid.”

Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 11 months ago

“The real disappointment was the comparison of the cake in real life to the photo”

Posted 11 months ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 11 months ago

“Pretty tasty and nicely packaged, arrived on time. A shame the scones were under baked and tasted of too much baking powder. I emailed but nobody replied. When I was asked for feedback because apparently it matters very much to you, I said the scones were undercooked and tasted bitter. You replied by saying this had never happened before and you wanted photos and that you hadn't had an email from me previously. Not sure that's the best way to handle feedback, especially if you're asking for it. Will probably use someone else in future.”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“The cake was extremely dry which I didn't expect.”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“The brownies arrived with some 'smushed' and so the visual wasn't that nice for my Aunt's birthday. Won't be ordering from here again.”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Service is good but for the price paid it is not worth it as the cake didn't meet the expectations”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Very small for the price”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“I ordered a cake from here for my sisters birthday for the first time, and I had high expectations, so having read the reviews I decided to place an order. However the cake was disappointing and I wish had never bothered. Not worth it and tasted bad.”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“I'm a big fan of the natural ingredients and the giftable nature of the product, but I wouldn't recommend or order the brownies again. Found all but two varieties to be dry and disappointing. Was hoping for a premium product and willing to pay for quality!”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“Products are overpriced and they only offer overly expensive delivery options”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“We ordered two boxes of Baby Biskies and the Cheese cake for our wedding celebration. Unfortunately on the day of the event only one box of Biskies arrived (half the order) so we did not have enough to serve to our guests. While the cake was a huge success I can't give a higher star because of the issue with service. To be fair, I was given a refund for the Biskies no questions asked but I was also left scrambling mere hours before our event for a back up dessert.”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Ok service. Didn’t like the fact that the eta range was dry wide and not more specific”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“i wish we would've made more time specific requests. as the delivery failed as it was 8am and the evnue wasnt open yet. so i spent hours on the phone begging them to go back when they were in tod eliver this gift. it was a huge stress. the food was nice tho.”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Not much 'cake' substance and flavours didn't vary much between assortment.”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“Very less quantity and high prices”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“Genuinely such a fan of the brand normally but my baby biskie box came and they were dry and lacking any discernible flavours aside from the billionaire bite. Really disappointed as normally they're really great; not sure if maybe my order hadnt been freshly made...”

Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

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Cutter and Squidge is rated 4.6 based on 17,210 reviews