Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.62

4.6 Rating 17,744 Reviews

90 %

of reviewers recommend Cutter and Squidge

4.6

Based on 17,744 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 3rd May 2025

1863

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The brownies arrived with some 'smushed' and so the visual wasn't that nice for my Aunt's birthday. Won't be ordering from here again.”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Service is good but for the price paid it is not worth it as the cake didn't meet the expectations”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 1 year ago

“Very small for the price”

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Posted 1 year ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 1 year ago

“I ordered a cake from here for my sisters birthday for the first time, and I had high expectations, so having read the reviews I decided to place an order. However the cake was disappointing and I wish had never bothered. Not worth it and tasted bad.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“I'm a big fan of the natural ingredients and the giftable nature of the product, but I wouldn't recommend or order the brownies again. Found all but two varieties to be dry and disappointing. Was hoping for a premium product and willing to pay for quality!”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Products are overpriced and they only offer overly expensive delivery options”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“We ordered two boxes of Baby Biskies and the Cheese cake for our wedding celebration. Unfortunately on the day of the event only one box of Biskies arrived (half the order) so we did not have enough to serve to our guests. While the cake was a huge success I can't give a higher star because of the issue with service. To be fair, I was given a refund for the Biskies no questions asked but I was also left scrambling mere hours before our event for a back up dessert.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Ok service. Didn’t like the fact that the eta range was dry wide and not more specific”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“i wish we would've made more time specific requests. as the delivery failed as it was 8am and the evnue wasnt open yet. so i spent hours on the phone begging them to go back when they were in tod eliver this gift. it was a huge stress. the food was nice tho.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Not much 'cake' substance and flavours didn't vary much between assortment.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Very less quantity and high prices”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“Genuinely such a fan of the brand normally but my baby biskie box came and they were dry and lacking any discernible flavours aside from the billionaire bite. Really disappointed as normally they're really great; not sure if maybe my order hadnt been freshly made...”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Sent the easter selection box as a gift and unfortunately the recipient said they weren't very nice. Although they looked nice, they said each one tasted the same and were unfortunately much too sweet. A real shame.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“I initially noticed a advertisement in my magazine of a lovely gift made of biscuits with flowers. These were not available. I did order another item as I needed a gift by post for a veggie.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The cake was too sweet for my liking, probably should have stuck with the chocolate cake which i have tried before and was amazing.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Unfortunately the order was sent to me, not the intended friend I was sending a gift to. Whatsmore, there wasn’t even the gift note included, should she have received it. The box always also damaged.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The vegan chocolate caramel cake was incredibly dense and not nice to eat. We sadly only ate about 10% of it. It was a large cake for 10-12 people and with personalisation and next day delivery cost £120. I won’t leave a review on your website saying the above, but I thought important I give you guys the feedback.”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in hope to rectify the issue as part of our happiness guarantee

Posted 2 years ago

“I'm unable to collect points because I've forgotten my password and I don't receive the password reset email.... Please can you help?”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“The wrapping, and t therefore first impression, which is what we have just opened and seen is very disappointing. I will send photos to you direct my email”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

“Way overpriced for what you actually receive”

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Posted 2 years ago

I am sorry to see you were disappointed with our service, I have reached out to you directly in the hope to rectify the issue as part of our happiness guarantee.

Posted 2 years ago

Cutter and Squidge is rated 4.6 based on 17,744 reviews