Cutter and Squidge Reviews

Name: Cutter and Squidge
Rating: 4.61

4.6 Rating 18,139 Reviews

89 %

of reviewers recommend Cutter and Squidge

4.6

Based on 18,139 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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Cutter and Squidge 5 star review on 12th August 2025

1883

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A Christmas hamper that I received at the end of February. Admittedly there is a pandemic on but still the distribution should have been better organised”

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Posted 4 years ago

“I think due to cream the cake had a very short shelf life. Even in the fridge it didn’t taste fresh - maybe it was out too long for delivery.”

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Posted 4 years ago

“The product was acceptable, they were presented well, but I felt that they really lacked much flavour and what flavour we could taste seemed very synthetic in our mouths. We didnt eat them all in the end as we weren't too impressed as we had hoped.”

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Posted 4 years ago

“It took 5 minutes for it to melt with multiple trips to the microwave and back. The biscuits weren't that great either, half of them cane broken in the box. There are other items of better value on the website.”

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Posted 4 years ago

“A little disappointing. The biscuits were tasty, but variable in size and a smaller than I would expect from a premium product. The website was challenging as the sizes of products was unclear. I would have been better off popping to Sainsburys!”

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Posted 4 years ago

“I checked first of all that delivery was available to Northern Ireland beforehand. I ordered the Afternoon Tea box to be delivered on Friday 12th February but it wasn’t delivered until Monday 15th February. The scones were hard and the ice block pouch to keep the clotted cream fresh was water, therefore we didn’t want to risk using the clotted cream. The brownies and lemon drizzle cake were absolutely delicious.”

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Posted 4 years ago

“Good but delivery must be on time”

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Posted 4 years ago

“Pre-ordered gift and was pleased with the communications to keep me informed. Arrived on time, however 3 of the 4 hot chocolate bombs had broken in transit. Whilst this did not effect the taste if did spoil the overall effect - since they were due to be melted, in a mug and reveal the marshmallows in side.”

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Posted 4 years ago

“Very pretty but much smaller than expected. Bitesize! The delivery was posted into my sisters outdoor mailbox so she was unaware her gift had arrived.”

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Posted 4 years ago

“Everything tasted nice but the comment was that there was not enough cream. 2 pots would have been more appropriate. As the gift giver, I was quite underwhelmed when I saw the opened package on zoom. I will not be purchasing again”

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Posted 4 years ago

“Not as tasty as they looked.”

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Posted 4 years ago

“It was a mixed selection, though the biskies and the macaroons were fine the cake balls weren't amazing. Over all it was fair but I wasn't very impressed by the selection box contents itself.”

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Posted 4 years ago

“I was sad because I requested to write Happy Birthday Luis.”

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Posted 4 years ago

“The cake arrived in great condition and looked fantastic The flavours however were lacking, the Belgian chocolate was quite bland and the cake itself was quite hard, so full marks for the presentation but the flavour was definitely lacking”

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Posted 4 years ago

“Hello. So as a first time purchaser I didn’t like how you have the free personalised message on the delivery slip stuck onto the outside of the packaging - Completely defeats the surprise and anticipation of giving and opening gifts! The cakes were delicious btw. Roxi x”

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Posted 4 years ago

“They were a little on the dry side. Apart from that they were good but not the best.”

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Posted 4 years ago

“Taste of the cream was a little off.”

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Posted 4 years ago

“I needed to change my order 2 days in advance as the recipient was in hospital, but it was impossible to get anyone on the phone and nobody replied to my email until the day after the delivery date, which was extremely disappointing. It's great that the ordering and delivering process is speedy and smooth, but the customer service side was too slow, which resulted in me having to take delivery of the cake myself and then re-order another one, which cost me twice as much. The good thing is that I was able to taste the cake (which I wouldn't have been able to otherwise in these covid times), but it did make me think twice about ordering again.”

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Posted 4 years ago

“The salted caramel brownies were delicious, the others were fine. These are mini brownies and they really are mini - bitesize really- so they seem very overpriced for what you actually get.”

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Posted 4 years ago

“I’ve purchased multiple cakes before that were 6 inches but this was by far the smallest. The taste was lovely but the size doesn’t warrant the price.”

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Posted 4 years ago

Cutter and Squidge is rated 4.6 based on 18,139 reviews