Daniel Footwear Reviews

Name: Daniel Footwear
Address: Daniel Footwear 91, Roseville Road, Leeds
Rating: 4.53

4.5 Rating 5,839 Reviews

88 %

of reviewers recommend Daniel Footwear

4.5

Based on 5,839 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Daniel Footwear 5 star review on 19th April 2020

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You sent me the wrong item and no postage label for return.”

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Posted 10 years ago

“Quick delivery No issues with ordering. Would recommend”

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Posted 10 years ago

“Overall the service was OK. I never received a confirmation email and had to call them to ensure they had received the order. I knew I had paid as I used Paypal. I also never received an email to say it had been despatched. However, the item arrived within a week and was very well packaged. Unfortunately the shoes (Fitflop Banda Micro-Crystal) are an awful shape and do not fit me. The size is good but they are far too wide despite them being advertised as really slim. So I am having to return the item and I have to pay for it as no free returns!!.”

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Posted 10 years ago

“Easy website, speedy delivery & great prices!”

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Posted 10 years ago

“Bought a bag from Daniel footwear last Friday morning at £247.50. The money was taken from the account. On the Saturday evening I got a vague email saying that the bag was out of stock. Money still isn't back in the account. Awful customer service skills. Barely an apology! Now I can't get the bag anywere else!”

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Posted 10 years ago

“Great offers and good website. Delivery was fairly quick too. Would definitely use them again.”

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Posted 10 years ago

“Fast and efficient service. Will definitely use again.”

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Posted 10 years ago

“Terrible service, never buy again, 4 days to advise product sold out, and no refund into my account, shocking service”

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Posted 10 years ago

“Ordered uggs.fab price . excellent product. Fantastic service I could not be happier. Thank you for such a professional service.my daughter will love her boots.”

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Posted 10 years ago

“Not had my order yet ???”

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Posted 10 years ago

“Excellent service arrived quickly”

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Posted 10 years ago

“Fast and efficient service, first time using their online site and will definitely use it again and would recommend to everyone.”

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Posted 10 years ago

“Excellent service ordered on black friday. Got delivered early Monday morning”

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Posted 10 years ago

“I ordered my boots on the 27th November and still have not received them?”

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Posted 10 years ago

“Thank you for your very efficient service, I am delighted with my Ugg slippers.”

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Posted 10 years ago

“Really happy with my Uggs . Really warm prefare these to single bailey button Uggs.”

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Posted 10 years ago

“Easy purchase and fast delivery, very happy.”

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Posted 10 years ago

“Very happy with my ugg slippers.”

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Posted 10 years ago

“Really pleased with the service and quality I have received. This is the first time I have ordered on-line have bought in the shop which I have found the staff and service very professional and friendly. On-line have been the same great service would highly recommend it.”

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Posted 10 years ago

“Ordered brown Ugg boots and black Ugg's were delivered. No brown left in stock so only offered refund. As I bought these with 25% off, I will now have to pay full price when back in stock.”

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Posted 10 years ago

Dear Maureen, Thank you for your email. I am sorry to hear that this has happened we are currently working on the website so this problem doesn't happen as much as it does. Kind regards, Chloe

Posted 10 years ago

Daniel Footwear is rated 4.5 based on 5,839 reviews