Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.45

4.5 Rating 10,291 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,291 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 5 star review on 31st May 2024

5118

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Junk ,broken ,cheap ,and horrible chemical smell. I cancelled the winter box Cheaply made just terrible .”

Helpful Report

Posted 2 years ago

Hi Carie, We're so sorry to hear this! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see that our Team has already given a full refund. Please reach out to our Customer Happiness Team at yourbestfriends@decorsteals.com if you have any additional questions. Have a great day!

Posted 2 years ago

“I ordered chippy enamel container… for a gift. So dented up I can’t give it away. Still waiting on the rest of my order and getting the run around and all I want now is my money back!”

Helpful Report

Posted 2 years ago

Hi Theresa, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“Do not buy this. The products are such low quality, it is in no way worth the value they advertise. The big item in the fall box is the three tiered stand. It came with no way for me to assemble it, so essentially what I got was pieces of fake wood that reek of spray paint. The candle tray is cute but wobbly. Everything smells bad and is lower quality than expected.”

Helpful Report

Posted 2 years ago

Hi, We're so sorry to hear this! Our whole team has poured their hearts into the creation of our recently sold Fall Steal It Box and it saddens us to hear you were unhappy with it. We choose our items with love and care, and our makers are held to the highest of standards when assembling and making our items. We've passed along your email to our team and we will learn from it; it's important to us to improve wherever we can. We always want you to be happy with your Steals, and because this is a less than perfect experience we want to make it right for you. Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“The quality was very poor. I was very disappointed. Wish I could return it but there’s no refunds.”

Helpful Report

Posted 2 years ago

Hi Emily! We're so sorry to hear this! Thank you, we really do appreciate your feedback! We see our team has provided a Gift code for you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“Broken when arruved”

Helpful Report

Posted 2 years ago

Hi Nancy, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“Very very disappointed in your company. I email you on the Oct 24 th that the person who delivered my item just threw it in my stoop ( I have a video of it) and it broke. When I emailed you I got a response that you promised you would get back to me in 48 hours. Still waiting!”

Helpful Report

Posted 2 years ago

Hi Laura, We apologize for any confusion. We replied to your inquiry but never heard back from you. It is possible our emails are landing in your Spam folder. You can add yourbestfriends@decorsteals.com to your contact list to ensure you receive any future communications. We will resend our communications we will be Happy to help take care of this! Enjoy your day!

Posted 2 years ago

“I loved this mirror, but it is not packaged well and I received it shattered.”

Helpful Report

Posted 2 years ago

Hi, We're so sorry to hear this! Our customer happiness team has sent you an email response from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“Item was damaged, very sharp on side. Will never purchase from this company again. Poor customer service!!”

Helpful Report

Posted 2 years ago

Hi Phyllis, Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see that our Team has given you a full refund. Please reach out to our Customer Happiness Team at yourbestfriends@decorsteals.com if you have any additional questions. Enjoy your day!

Posted 2 years ago

“Looks cheap!”

Helpful Report

Posted 2 years ago

Hi Kelly, Thank you for sharing, we're so sorry to hear this! Our items are all handmade with love and personal detail, each and every piece. We really wanted you to love it as much as we do! It is our top priority to bring you high quality items at an affordable rate. If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!

Posted 2 years ago

“VERY DISAPPOINTED!This pkg was not worth price at all!!! 1 set pumpkin salt and pepper, 1 felt acorn garland($store item) 1 set cheese picks (labeled sharp cheddar etc) 1 mini jar candle($store item) it all fit in a 4x6 baggie but came in a large box with tons of air pillows! Sad that I felt really duped into spending $40.00 dollars for it sigh!”

Helpful Report

Posted 2 years ago

Hi Debra, Thank you, we really do appreciate your feedback! We truly pour our hearts and our souls into every single item we sell. We’ve passed along your comments to our team, we promise we will take it to heart so we better our future items. Your happiness matters! If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 2 years ago

“You’re not gonna be happy with my review just very disappointing been to the fact my first purchase I get it it’s damaged then you only want to give me a store credit was good as wonder going to do I understand you may run out of them but not happy I had a fight to get a partial credit on my credit card for damaged goods for a Christmas gift”

Helpful Report

Posted 2 years ago

Hi Karen, We apologize for any confusion. We do like to give our customers options first. Our team has refunded your original form of payment 50%. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 2 years ago

“I contacted decor steals right away... The quality of things were terrible and poor quality... I felt like it was all things i could have gotten at a dollar store ... very disappointed. I was told no return. this probably won't be published but it was so not what i was expecting...”

Helpful Report

Posted 2 years ago

Hi Mary! We are sorry to hear you are disappointed. It is very important to read our highlights on the items page prior to purchase, there we have listed this was All sales are final. With so many variations going out, we cannot be sure you will receive items that are all useful to you, but we can promise you the Value is absolutely worth it! The items included retail for over two times as much individually. We choose our items with love and care, and our makers are held to the highest of standards when assembling and making our items. As this item is a Grab Bag, we cannot guarantee the items you receive and all sales are final, but we do have an option for you. Please join our Decor Steals Sell and Trade Group on Facebook. This is a great outlet for you to utilize when you have Décor Steals items you are unable to find a use for. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day and thank you for choosing us!

Posted 2 years ago

“This was the biggest waste of money. I will never purchase from you again! Looked like you went to dollar tree I ended up throwing all of it away!”

Helpful Report

Posted 2 years ago

Hi Crystal, Thank you for your feedback! It saddens us to hear of your experience with this No Tricks All Treats Box, we really wanted you to love it as much as we do! Our items are all handmade with love and personal detail, each and every piece. Our mighty team puts so much thought, love, and care into each item, from product design to execution to packaging. It is our top priority to bring you high quality items at an affordable rate. We love to hear your feedback and we promise we will take it to heart so we better our future items. Your happiness matters! Items should not arrive damaged in any way. If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us! Enjoy your day and thank you for choosing us!

Posted 2 years ago

“Absolutely not worth the cost. I received thin orange sea grass coasters, little charms with words such as “cheers” on them (maybe wine glass charms but without untying each one, there is no easy way to slip it onto a glass), pumpkin salt and pepper shakers, and a few flat spiders. No worth $35.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your feedback! Our items are all handmade with love and personal detail, each and every piece. Our mighty team puts so much thought, love, and care into each item, from product design to execution to packaging. It saddens us to hear of your experience with this item, we really wanted you to love it as much as we do! It is our top priority to bring you high quality items at an affordable rate. We love to hear your feedback and we promise we will take it to heart so we better our future items. Your happiness matters! Enjoy your day and thank you for choosing us!

Posted 2 years ago

“Both deer arrived with legs completely broken off. When I contacted décor steals I was told no more were available for replacement. Only good thing is my money was refunded.”

Helpful Report

Posted 2 years ago

Hi Eva, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! We try our very hardest to have enough for everyone but sometimes things sell out faster than we anticipate! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“Product arrived broken and I emailed the company and have yet to hear back from anyone……. Still in the shipping box bc I do not want to remove the broken pieces …”

Helpful Report

Posted 2 years ago

Hi Jeremy, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“Love Decor Steals but this Wreath came damaged and was cheap looking. Not at all worth the price.”

Helpful Report

Posted 2 years ago

Hi, Our items are all handmade with love, each and every piece. It saddens us to hear you feel this way! It is our top priority to bring you high quality items at an affordable rate. Items should not arrive damaged in any way. Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“The box had great possibilities however upon further review it wasn’t great. I was really excited about the wood three tiered tray. Upon opening it, it was abundantly clear it wasn’t real would and it was poorly made. There were white pieces showing through and it leans forward. The pumpkin pie plate was so cute online. I knew I needed it. I got it and it once again is poor workmanship. The stem is cracked and off to one side and there is posing no the lid around it. The fire pit legs weren’t great either. I did really love the garland. That was the one thing that I actually liked. If nothing else but for the workmanship I will not be purchasing another box. Most items were poorly made.”

Helpful Report

Posted 2 years ago

Hi Stephanie, Thank you for your feedback! We love to hear it and we promise we will take it to heart so we better our future items. We truly pour our hearts and our souls into every single item we sell. Items should not arrive damaged in any way, if they do, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo of the item so we can make it right for you. It's important to us that you are always happy with all your experiences with us, your happiness matters!! Enjoy your day and happy decorating!

Posted 2 years ago

“Poor quality!”

Helpful Report

Posted 2 years ago

Hi Jacque, Our items are all handmade with love, each and every piece. It saddens us to hear you feel this way! It is our top priority to bring you high quality items at an affordable rate. It's important to us that you are always happy with all your experiences with us! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day and happy decorating!

Posted 2 years ago

“I never received it”

Helpful Report

Posted 2 years ago

Hi Tracey, If you ever need assistance locating your order please email our customer happiness team at yourbestfriends@decorsteals.com so we can do further research for you. Enjoy your day!

Posted 2 years ago

Decor Steals is rated 4.5 based on 10,291 reviews