Decor Steals Reviews

Name: Decor Steals
Address: 207 E. Blue Heron Blvd, Unit 3, Riviera Beach, Riviera Beach, Florida
Rating: 4.45

4.5 Rating 10,291 Reviews

85 %

of reviewers recommend Decor Steals

4.5

Based on 10,291 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

About Decor Steals:

Decor Steals is a daily deal site featuring 3 new home decor products every day! Our steals only last 24 hours (or while supplies last) so don't wait!

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Decor Steals 5 star review on 31st May 2024

5118

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Broken when arrived. Shipping box not strong enough.”

Helpful Report

Posted 2 years ago

Hi, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“Never received item. Decor steals says to contact UPS, and UPS has no information of it being picked up. Have ordered numerous items and will not be purchasing from decor steals ever again. Will spend the extra and order same items on Amazon.”

Helpful Report

Posted 2 years ago

Hi Bradley, We are so sorry to hear you have not received your Mason Jar Vanity Lamp. Unfortunately, your item appears to have been lost in transit. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“It came in the box and when we unwrapped it the item was broken. Shattered mirror, I emailed the company and informed them. They sent a reply that they require pictures of box, item, wrapping etc. as if it’s my fault! I’m very upset and just want my money back. I’d never recommend this process.”

Helpful Report

Posted 2 years ago

Hi Dede, We're so sorry to hear this! We always ask for photos of damage items, this is required for our records and our suppliers records. Our customer happiness team has sent you an email response from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“It came broken, very disappointed.”

Helpful Report

Posted 2 years ago

Hi Melanie, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“They haven’t. I honestly don’t think any purchase has not been broken. The first order had a broken olive tree, the paper towel holder falls apart when changing rolls, the wall lamp arrived busted and bent, the wooden organizer is falling apart. All products appear poorly made. It’s not a steal if it’s junk. I have stopped ordering after the organizer due to the inferior quality of the products.”

Helpful Report

Posted 2 years ago

Hi Mike, Thank you for sharing, we're so sorry to hear this! Our Team packages each item with love and care. We are very sorry your items did not make it to you without damage. Please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with photos so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“Screws do not fit into the legs properly”

Helpful Report

Posted 2 years ago

Hi Dj, We're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“The quality of these products was by far worse than previous orders. I feel like this lot of decor had similar quality as Dollar Store purchases, but much more expensive!”

Helpful Report

Posted 2 years ago

Hi K, Thank you for your feedback! We truly pour our hearts and our souls into every single item we sell. We believe in the importance of making your home yours and in the power of belonging. Our goal is to empower all of you to bring the season into your home effortlessly and on a small budget. We do see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“Only 2 vases were sent and they were box in a large box without appropriate packaging and they arrived smashed in pieces.”

Helpful Report

Posted 2 years ago

Hi Shannon! We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“This was returned due to poor packing. It was not something that could be fixed.”

Helpful Report

Posted 2 years ago

Hi Amy, We're so sorry to hear this has happened! Our Team packages each item with love and care. We are very sorry your item did not make it to you without damage. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“How can I review an item that I ordered in August and have still NOT received it!”

Helpful Report

Posted 2 years ago

Hi Kaylin, We're so sorry to hear this! Unfortunately, your item does appear to have been lost or damaged in transit. We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“Very disappointed, way over priced for the quality of decorations are received. Be sure you read the fine print because they DO NOT take returns!!!!”

Helpful Report

Posted 2 years ago

Hi Tabatha, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. We have listed in the highlights All sales are final for this item! Other items you can find the Return policy in our FAQ's. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“ABSOLUTE JUNK”

Helpful Report

Posted 2 years ago

Hi Sheila, We're so sorry to hear this has happened! We see our team has taken care of you! It's important you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“Don’t really like it. I bought 2 by mistake and they are much to large fora recipe cards”

Helpful Report

Posted 2 years ago

Hi Pat, Thank you for sharing, we're so sorry to hear this! If you are ever not happy with an item, please email our customer happiness team at yourbestfriends@decorsteals.com so we can assist you! Enjoy your day!

Posted 2 years ago

“Was not impress, the 3 tier wood slants. I can't put anything on it. 1 of the rods doesn't fit good n won't tighten. Which makes it slant. Pillow case w/ no pillow. I don't have that size. Didn't even know what the Candle holder thing was until I had to go search. Would have thought I would have go list what was in the box.”

Helpful Report

Posted 2 years ago

Hi Cynthia, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“Missing pieces.. holes were not lined up so it made it had to put together”

Helpful Report

Posted 2 years ago

Hi Deb, Thank you for sharing, we're so sorry to hear this! If you ever experience any issues with a product, please reach out to our customer happiness team right away at yourbestfriends@decorsteals.com with a photo so we can make it right for you. It's important to us that you're happy with all your experiences with us! Enjoy your day!

Posted 2 years ago

“I wanted this piece to work so much, but the holes in the legs did not match up to the holes in the seat. I tried every leg on every corner and even if I could get a screw in - it would not go in far enough to hold the leg on. Very disappointing. I won't be purchasing any more items I have to put together myself.”

Helpful Report

Posted 2 years ago

Hi Diane, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We see our team has taken care of you! We’ve passed along your comments to our team, it’s important to us to improve wherever we can and that you're happy with all your experiences with us! If you ever need assistance we can be reached at yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

“I can't believe that you would even send me a review on the the step stool!!! Which I never received because you said your shipper lost it but your shipper said that they never received it from you! So not sure who is telling the truth but I am the one that winds up with nothing but a refund and a sorry. No let s get it right to you or how about a discount on your next order for the inconvenience of the whole situation. Nope nothing. 😔 customer service sucks as far as I am concerned especially since I am a frequent buyer. VERY DISAPPOINTING!!!! JACQUE”

Helpful Report

Posted 2 years ago

Hi Jacqueline, We are so sorry you received the review, our system is set up to automatically process these after a purchase regardless of the outcome! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“Everything had a horrible smell. It gave me a terrible head. I immediately had to pit everything outside and air out and throw all the packaging away in the outside garbage.”

Helpful Report

Posted 2 years ago

Hi Maureen, We're so sorry to hear this! Our customer happiness team has sent you an email from yourbestfriends@decorsteals.com to take care of you right away! Enjoy your day!

Posted 2 years ago

“All junk. Stinky junk. Total scam.”

Helpful Report

Posted 2 years ago

Hi Laura, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. If something was stinky or damaged in any way we need to know. Please email our customer happiness team with photos at: yourbestfriends@decorsteals.com we will be happy to help! Enjoy your day!

Posted 2 years ago

“I'm really disappointed with this. I wish I could have seen what was expected before I ordered it. The only thing I like is the pumpkin pie plate. What are those forks for?”

Helpful Report

Posted 2 years ago

Hi Gail, We're so sorry to hear this! Thank you, we really do appreciate your feedback! We’ve passed along your comments to our team. It’s important to us to improve wherever we can. This box did not include Forks! Head over to watch the video to see everything that was included. If you need further assistance you can email our customer happiness team at: yourbestfriends@decorsteals.com Enjoy your day!

Posted 2 years ago

Decor Steals is rated 4.5 based on 10,291 reviews