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DHgate.com Reviews

1.4 Rating 995 Reviews
8 %
of reviewers recommend DHgate.com

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DHgate.com 1 star review on 22nd February 2026
Douglas
DHgate.com 2 star review on 28th June 2025
Micheal
DHgate.com 1 star review on 30th May 2025
Harrylucy977 At Gmail . Com
DHgate.com 1 star review on 6th October 2024
Angelina Slover
DHgate.com 1 star review on 1st January 2024
Anonymous
DHgate.com 1 star review on 26th October 2023
Jordan
DHgate.com 1 star review on 26th October 2023
Jordan
64
Anonymous
Anonymous  // 01/01/2019
Horrible wig it finally came March 4 2019 quickly opened it up and pick up this clown 🤡 wig nothing like picture theConstruction of the wig is made horrible put and sew anyway very disappointed big time never will purchase from y’all in the future and also show people tha have want to shop thru y’all hell naw they said 👎🏽👎🏽👎🏽
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Posted 7 years ago
Now I see the reviews. This sucks. I paid up front as required. I was going to buy 1000 of these items. Good thing I only got ripped off for one. Total scam!! total thieves!!
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Posted 7 years ago
Does anyone have the number to call for a refund and talk to a live person
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Posted 7 years ago
DON'T BUY FROM THEM!!!! COSTUME LOOKED NOTHING LIKE PICTURE BECAUSE THEY WERE ALL COPY AND PASTED FROM OTHER WEBSITES. CRAZY. TOOK ME FOUR MONTHS TO GET MY MONEY BACK. I WISH I HAD READ THE REVIEWS BEFORE BUYING. BUYER BEWARE!!!
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Posted 7 years ago
Don’t buy from vapormax , he’s a scam ..... DHgate should be protecting consumers from these scammers, it’s very bad for business
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Posted 7 years ago
If I could do zero stars I would. Received the wrong head and they are making it a nightmare to try and return the item. They would not give me an address to return and then said that they will only return it through a certain shipping company also they may not refund the money spend on it.
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Posted 7 years ago
Constant issues trying to make payments. I verified funds available and correct billing address on card. Bank advised they never received a payment attempt and card works elsewhere. DHgate customer support is adamant that it's being declined, but this has happened several times and clearly an issue on their end.
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Posted 7 years ago
Wow glad I read the reviews before ordering, people they are charging without delivering
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Posted 7 years ago
I made a big mistake when I bought a phone from China. Do not make the same mistake, and you will never leave the phone. No guarantee that you will get it, no one is answering to the mum. The phone is locked and does not leave
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Posted 7 years ago
I had ordered 3 pairs of sneakers and I still have not received them I only received one I left them a email I think they are a scam because u can't even call them over the phone they need to give me my shoes that I ordered or I'ma sew dh gate for all the money no wonder why my boyfriend says read the reviews before u order something now I don't even order stuff from this site I only order from wish cause it comes in two weeks and sometimes earlier they don't try to scam u and u get a tracker u can go to order history and click the botton that says where is my package and it shows u on the map how far the truck is from u it's very good site but dh gate is stupid
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Posted 7 years ago
They are taking people money and not giving them what they pay for and on top of that it takes forever too get your stuff if u even get it at all
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Posted 7 years ago
My order never came and I waited months!! I have never had a problem ordering from other companies! Never again!
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Posted 7 years ago
I give 0 stars to these scammers, take peoples money and don't give them what was paid for. You should be closed down!!!!
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Posted 7 years ago
Terrible company. Order something was shorted almost 30 of our 140 items. Filed dispute which got me nowhere. Was finally told by the seller they would ship me the rest and 13 days have passed; no tracking given to me, no response to my messages and to make it worse customer service refuses to help me. This is the worst customer service I have ever received and it’s appauling they can treat a paying customer this way!! Do not use this company for anything!!
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Posted 7 years ago
DON'T ORDER ANYTHING FROM THIS COMPANY! Of I could give them less than a zero rating, I would. They took my money and said they would notify me when my order shipped. I never heard from them and they won't respond to my emails. They're THIEVES!!!
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Posted 7 years ago
Absolute scam ordered a watch came faulty wanted a refund on this they send you round in circles ask for evidence you send it and they say they are awaiting further evidence absolute joke scam scam scam I could go to China and show them they would still want more proof never get a refund on this.
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Posted 7 years ago
Absolutely horrible. There is no way to help out customers. I was lied to by a seller and get any help from DHGATE
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Posted 7 years ago
I ordered, they took my money, I got nothing, I tryied to workout a refund, and now they don’t understand, I will never buy out of the USA again!
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Posted 7 years ago
I'd placed an order and it was paid for then they sent me an Gmail asking me to pay again I cannot get through to them they don't reply So I'm not ordering again
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Posted 7 years ago
I would have given this 0, but that wasn’t an option. I spent $24.00 extra to get fast shipping, guaranteeing the seller would ship within 4 business days. I ordered the dress for my daughters ball 16 DAYS AGO, and I just got an email saying it just now shipped and should be here in around 7 days. Well, that’s not going to work. Her ball is in 5 days so I’m praying it gets here before hand. I will never order from this company again. It took me literally over an hour just to send a message to them the customer service site is so bad. DO NOT waist your money on this site. I ordered her dress 20 days in advance so it would be here in time, and paid 24 extra dollars just to get fast shipping. This site does not ship within 4 days like they claim on their website. I am so disappointed in this site. They are nothing but scam artists in my opinion. Asking for more money for shipping and not delivering on it. That’s where they make their money.
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Posted 7 years ago
DHgate.com is rated 1.4 based on 995 reviews