“The driver dumped a bucket of pee underneath the truck on our driveway. When I asked him what he just dumped he said liquids. It smells horrible.
I can't believe you have these rude people working for you”
“Awful, terrible I’ve never seen a SLOWER currier. Service!
Just love how they say how fast and expedited the are. Been waiting for some medication, yes medication for 7 days now!! Crazy. I see why they only have one star!”
“I payed for a package to be delivered door to door, $113 US dollars, I had to pickup it at their office 7 miles away. and supervisor wasn't willing to help me.”
“Entregaron el paquete en una casa distinta, llame a reportar y me dijeron que lo iban a buscar y ver que pasó, llame al día siguiente y no tenían respuesta y al final del día la respuesta fue que el paquete seguramente se iba a perder, pero que ellos pagaban por el problema.
Y me puse a investigar por mi cuenta haber que pasó y encontré la dirección donde entregaron mi paquete por error y el dueño de la casa me dijo que nunca se comunicaron con el y que nunca fueron a recuperar el paquete y me tocó a mí recuperarlo , esta compañía es una M..........da grandisima no la vuelvo a usar aunque sea la ultima que quede y me encargaré de que las compañías que la usan para envíos no la usen mas.”
“Becarefull dont use this company for international service they take your money and your package never get the destination
And nobody help you wit anything
For sure you lose your money they don’t give refunds
It’s a nightmare”
“This company could improve its service by going out of business. Its impossible to resolve any problems by using its chat. Allowing just one minute to type your problem is unworkable, don't even try to reach a live person. DHL is even worse than FedEx or UPS. If i find a company is using this so called service I will not do any business with them.”
“Poor service, badly managed company.
DHL passed my parcel on to another courier to deliver, who ended up returning it to DHL. DHL then lost it when returning it to the sender. After complaining, I’m told they apologize, and that’s it. So I’m out of a package, and out the shipping charges as well.
Poor service, badly managed company. Avoid them.”
“The most terrible experience I've ever had with parcel deliveries. Said it was attempted delivery but it never came and they never attempted a second time. Had to search all over their website and go down to shops to inquire on my parcel, only for it to be wasted trips. Even now, 1 month later, I'm still searching for my parcel. Just terrible and a waste of time.”
“Very kind, reliable and helpful with a smile service. The store was opening at 11am but I was able to go in and pickup my package before that. 5 star service!”
“Total disaster. Late delivery. Was supposed to be delivered in DC (destination) on Dec 5th. It got to NY in Dec 6th, then went to Toronto, Canada on Dec 7th!! WTF!!!!”
“DHL INDIA- TERRIBLE TERRIBLE PATHETIC SERVICE , small courier companies are better than DHL. Highly irresponsible and lazy KYC team . Took 6 days to find out what’s wrong in the the uploaded documentation”
“Terrible Service - Would Give 0 Stars if Possible
I had an awful experience with DHL. My parcel was delayed by two days, despite me being at home every single time waiting for them. I wasted my free time expecting delivery, only to be delayed multiple times in the same day. The next morning, I was home again, waiting for the delivery, and guess what? The driver didn’t even bother to ring the bell or knock on my door. Instead, they left a slip directing me to pick up the parcel from some random post office. Absolutely unacceptable. If I could give 0 stars, I would. DHL needs to seriously address their drivers' attitudes and their unreliable service.”
“Horrible delivery service. Tracking is inaccurate - DO NOT waste time trying to accommodate a projected delivery window - DHL will not show up for days. And when DHL does deliver, the delivery is damaged - in my case 3 days late & painting tube WET - saturated to be exact. Customer service is equally terrible & only has restricted hours on weekdays! This is supposedly a worldwide delivery company - REALLY?? Horrible on every front. Shame on you DHL”
