“The customer service is so good.Whenever we call or ask any questions...they were so polite and very open for a conversation.They always make sure whether our doubts are clarified.”
“Good price for express delivery. I had great customer service after discovering I'd put the wrong delivery address on the package. After a phone call they changed the address for me only 20 minutes before delivery and it arrived at the correct address. Brilliant. I was so pleased. Thank you DHL”
“Hello. I periodically buy products online that have to come from out of the country to get to me. The shipper has used DHL twice now to send my purchases to me and BOTH TIMES, my order has arrived EARLY to me!!! THANK YOU DHL for your speedy service!! It's really appreciated!!!
Andrea Smith”
“DHL customer SUPPORT +1 (805) 420 3070
DHL P'H'O'N'E number +1 805-420..3070
I love that I have creative, flavoursome meals, with not much thought my end. It’s all there with simple instructions. I love Gusto it’s convenient, their variety and it’s good value for money as well as the food being good quality. It makes mealtime more of an experience and you learn a lot about flavour combinations. We get excellent meals each week. We are now eating a great variety of tasty meals each night. The price is good, certainly when you consider the wastage if you buy yourself. the portions are good, plenty of food, but not excessive. It is great that we don't have to decide on meals each day.”
“I have had a roller coaster ride. the 5 stars is not enough for the London branch. I had a very important document that was being delivered from Pakistan.. something I needed to travel with. I was following my package from the first day. On Friday it stated it was in Hamilton, so I called and was told I could pick it up to in Hamilton make things faster. I was told I would have it 100 percent so I booked my flight.. to see my Mother in law who is palliative. The customer service rep said 100 percent it’s here, come get it. I drove to Hamilton… they couldn’t find it. Ok not in a panic, I fly out Wednesday at 8 am.. I was told they would hold it at the staples store in London… would be there Monday morning. Friday night I get a notification stating my package was in the Middle East… what??? I go online to chat with someone.. thinking it was a mistake. Oops they are closed until Monday morning. All weekend I fretted and lost sleep.. but thinking it’s ok it’s a mistake. Called first thing Monday morning and was told “ we are sorry there was a scanning error” it is in fact in the middle East… Panic set in. I took the day off work and spent countless hours on the phone.. this time being told they are not sure where the package is but not to worry I will have it before my travel. I was told it would be at Staples in London on Tuesday. Another sleepless night.. woke up early.. states it’s in Ohio USA, but will be in London today… and held at Staples. I got yet another notification stating it was delivered to Toronto… call and was told yup it will be there in a few hours. some one will call you soon. 4:30 comes.. get a call saying my package was delivered in London.. go to the depo in London by 6 pm and pick it up. Perfect. I get there at 5:04… it’s closed…,what??? no problem a lot of workers. A very nice gentleman asks if he can help… explain the story.. he says “ no problem” goes to look for it… no where. The same man then went and spoke with the lead person name Chris… who had already left for the day. Chris was there in 10 minutes ( came from home) to assist me. Chris then got Val and Roy involved in searching for my package. Chris made several phone calls and stated he would drive to Hamilton himself to get it. after several hours of getting a run around ( chris not me) Chris called and stated I found it!!! Chris informed me that he was going to meet the truck at 2am to make sure i received it. I had to change my flight to a later flight( which cost me an arm and leg) but Chris said if he had to meet me at the airport he would. bottom line DHL London is so lucky to have such amazing dedicated employees like Chris, Val, and Roy who went way above and beyond to make sure I make it to say goodbye to my Mother-in law. i must mention none of this was the Londons fault Hamilton dropped the ball several times but Chris and his team went above and beyond. Thank you from the bottom of my heart. DHL is lucky to have such amazing dedication from it employees.”
“I ordered an alternator for my truck Monday evening and chose to ship it through DHL Express with the understanding that it would most likely be here sometime on Thursday. I came home from work today and it was sitting at my house. I had just checked the tracking this morning and it said it was in Cincinnati. It went from there to Omaha this afternoon and then up to me in South Dakota. All the while we have a crazy storm pounding the region with rain/ice and large amounts of snow. I am elated that DHL was able to pull off this delivery so quickly. I had the part sitting in my hand in less than 48 hours. My truck will be back on the road by tomorrow. I will definitely be choosing DHL in the future if I have the option!”
“pacelab was a reusable laboratory developed by European Space Agency
DHL Cu.s.T.Omer S.e.r..vi.c.e +1 (8O5)-41O- 5O-4O DHL P.h.o.n.e, ,NUM,BE,R+1 (8O5)-41O- 5O4O (ESA) and used on certain spaceflights flown by the Space Shuttle. The laboratory comprised multiple components, including a pressurized module, an unpressurized carrier, and other related hardware housed in the Shuttle's cargo bay.”
“The lady Tonya at the shippers warehouse in grand prairie was awesome. I had a appointment and was going to run out of time and she called to see if they could take me and they did. Thanks Tonya F for helping me out. I was loaded in 3hrs.”
“Amazing delivery service every time. Delivery with a happy face(mad mickey!) parcel always left with neighbour if im not in with note put through door. Highly recommend🙂”
“The staff at the Reading depot were fantastic. They dealt with me quickly,.efficiently and professionally and my package arrived the next day via courier with no issues. Thank-you!”
“Used Dhl to send a parcel from the UK to the Philippines was picked up on Monday afternoon and arrived Thursday morning with no problem's at all. This is the first time i have used them as like a fool i have been using UPS. They would of charged me £40 more and would of taken 7-9 days but they tell you 2 to 3. They always blamed the address to be wrong. Will always use Dhl from now on great service and got to its destination 2 days early”
“Professional staff and service. I have used DHL for the past several years and they have never failed me period. In my opinion this company is highly reliable and efficient in every sense. I recommend :To eliminate lost package or late delivery make sure you have the correct address and phone number..”
“Well i wish i had read all the reviews why on earth did i use this company. Sent parcel wrapped up by DHL as those are the rules and guarantee delivery to my daughter who is travelling around Mexico. What stress it has caused us telephone calls at a premium rate emails sent back and forth and a continuos hope that the parcel would be redirected to an office in the place where my daughter could pick up . Twice now she has been told to pay sign forms and wait . We have both had enough i have cancer and this is no way helping me on the contrary we have both been so upset and disappointed i wish we had never embarked on this company . I kick myself for not reading the reviews not one good one as i discovered later . How on earth as someone wrote in a review is this company still able to function . Not one good review has this company got no shame , and they still continue to function i cannot believe i just hope i get my money back and my items too .”
“Had the most amazing delivery driver today from DHL who asked could my dog have a treat and of course Jack loves his treat from this amazing driver. Best driver I've ever had and the first to ask and off my dog a treat. Have to say I follow "UPS dogs" on FB and always very jealous of the many thousands of dogs waiting patiently for their regular UPS drivers to arrive knowing they're going to get a treat (mainly in America though). Today Jack got his turn by this wonderful driver who works for DHL. don't know his name but please tell him he's made my week and Jacks! Lovely lovely man.”
“Dhl was so efficient, parcel arrived from South Africa safely and earlier than predicted. Thank you Dhl.
At the same time a posted a registered mail to South Africa via Australian post which still sits in Sydney 2 weeks later. I should have sent the registered mail with DhL.”
“the worst delivery co ever.
dont deliver when promised & it is physically impossible to speak to someone, i really mean it is simply impossible.
if you are going to order from a company that uses DHL , for the sake of your sanity please do not.
you have been warned.”
“After a disastrous delivery by DPD the day before it was so good to have my goods delivered to the door by one of your ace drivers. He even parked outside, opened and closed our gates because he heard we had a dog and was worried they would run out. I’d love someone to get in touch with me so I can help you identify this driver. He’s a star.”
