Displays2go Reviews

Name: Displays2go
Address: 81 Commerce Drive, , Fall River, Fall River
Rating: 4.45

4.5 Rating 6,131 Reviews

85 %

of reviewers recommend Displays2go

Company Reviews

Metrics

Info

4.5

Based on 6,131 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Displays2go:

Displays2go is an online supplier specializing in general business, retail, and trade show displays. We have thousands of products in-stock and ready to ship, including literature racks, sign stands, banner displays, TV mounts, and more.

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Location:

81 Commerce Drive, , Fall River
Fall River
02720

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Displays2go 5 star review on 28th May 2025

196

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don't know what happened. I simply did not receive my order.”

Helpful Report

Posted 4 years ago

We are sorry to hear that you are having this experience and will look into this for you promptly when we return to the office tomorrow morning. Our customer care team will reach out to assist you with this issue.

Posted 4 years ago

“Not happy ordered a stand for our office. It was more expensive then most stands on the market but I figured you get what you pay for. Delivery showed up in about 7 days not sure where it came from but 7 days is cool by me. We opened it had a million pieces. So I get it all together to realize they’d hipped me the wrong one. So I contact customer service asking if they can send the right one . I would gladly ship this back. Didn’t hear from anyone for about 1 week I figured I was screwed. So I was trying to make this one work. Frustrated a week later I tried again. They answered but now was part numbers and model numbers in which I told them boxes have been thrown away because there lack on communication the first time. Still no remedy to the situation. I would gladly rewrite this review if they make it right when they make it right. But now I see why so many shop amazon cause it’s hassle free. Returns exchanges are easy.”

Helpful Report

Posted 4 years ago

Jon, we are so sorry to hear that we did not deliver a smooth shopping experience for you. We are committed to continuously improving and will make this right. One of our customer care specialists will be reaching out to you directly to resolve this. We sincerely appreciate your patience and understanding.

Posted 4 years ago

“We will never use your company again.”

Helpful Report

Posted 4 years ago

We're terribly sorry to hear that and hope we can get to the bottom of what caused you such frustration, Trebor. We would like the chance to try to win back your trust and turn this situation around. Our customer service team will reach out to make this right.

Posted 4 years ago

“bad quality frame, hanging wire showed because it was positioned too high. Had to reframe elsewhere.”

Helpful Report

Posted 4 years ago

We are so sorry to hear that you had this experience with your frame, Rene. We will be sure to share this feedback with our team for improvement. We would like the opportunity to try to turn this shopping experience around. Our customer care team will reach out.

Posted 4 years ago

“I ordered 6 of Required Workshop Series 8 x 2 Door Sign w/ Acrylic Plates, Standoffs & Film Sheets – Silver. I have installed over 300 of these in the past in 4 buildings that I manage. This new order came in and the plexiglass had a dark green tint to it. In the past there was a slight green tint. I contacted displays to go and they told me there was a film to remove. I had already removed the film and had experience installing hundreds of these over the last 2 years. Over and over the women on the phone told me about a film to remove. To make her happy, I tried my fingernails, an eraser and finally a razor blade to remove the so called film. I emailed her pictures and explanations. She still insisted there was a film to remove. I was just looking to get a new batch of plexiglass shipped to me. In the end my last email was ignored. I never received a response and Displays 2 Go did nothing to resolve the problem. Our company has spent tens of thousands of dollars with this company and customer service could not even be bothered to send out 12 small pieces of plexiglass to fix the problem.”

Displays2go 1 star review on 2nd March 2021

Helpful Report

Posted 4 years ago

We are very sorry to hear that you had this experience, Geoff. Our team has been made aware of this issue and we are working on a solution to get this resolved. We apologize for the miscommunication on our end. We'd love the chance to try to change your mind about us. Our customer care team will reach out to assist you, shortly.

Posted 4 years ago

“I asked to cancel my order. I didn't receive any goods. The art work was never approved. Not sure why I'm getting a review. Please have someone call me!!”

Helpful Report

Posted 4 years ago

Thank you for bringing this to our attention, Lisa. Our customer care team will reach out to provide you with more information, shortly.

Posted 4 years ago

“Very unsatisfied . Just received today three weeks. no returned call to tell me why the delay, he said one hour to return my call. Tammy”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you had this experience, Tammy. We understand that delays with receiving your order can be frustrating. It is our goal to make the customer experience as easy as possible and we'd love the chance to try to change your mind about us. Our customer care team will reach out.

Posted 4 years ago

“Very flimsy and unable to get selves to hold in place. Better direction would probably help.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are having this experience, Monica. We appreciate your feedback and we will be sure to share this with your product team. It's valuable feedback like this that allows us to make improvements and for that, we thank you. Our customer care team will reach out to make this right as soon as our offices reopen on Monday.

Posted 4 years ago

“I had the delivery drive try to drop off a shattered case and I have emailed the displays to go and I have not heard from anyone.”

Helpful Report

Posted 4 years ago

We apologize for the delay in our response, Ashely. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will reach out to assist you with getting this resolved. We appreciate your patience throughout this process.

Posted 4 years ago

“The barrel does not hold all tickets. The door doesn’t seal. The tickets go everywhere whenever you turn and spin the barrel. VERY cheaply built. Great customer service. Very poor product.”

Displays2go 1 star review on 19th February 2021

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are having this experience with your order, Brian. We will be sure to share this feedback with our product team for improvement. Our customer care team will reach out to make this right.

Posted 4 years ago

“I was extremely excited when I saw you guys site about custom made furniture and I ordered some furniture for my business almost a month ago and I still haven't received it I paid for it but I haven't received it how do I get my product for my money back?”

Helpful Report

Posted 4 years ago

We are very sorry for the delay with your order, Ronald. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will reach out to assist you. We appreciate your patience throughout this process.

Posted 4 years ago

“The hat rack that I ordered came to me with one of the parts bent so badly that I couldn't make it work. When I called them they said the racks were out of stock and they could give me a partial refund since they could not replace the rack. A month later and I am still waiting for my refund. Won't do business with them again.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are having this experience, Gregory. Our customer care team will reach out right away to get this resolved. Thank you for bringing this to our attention.

Posted 4 years ago

“I still have not had my artwork approved. I have paid my bill but have not product. I uploaded new artwork last week.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are having this experience, Winifred, our customer care team will reach out to make this right. We appreciate your patience throughout this process.

Posted 4 years ago

“It took two weeks to get our tax exempt account set up. When we did make a purchase, we were charged tax. I called on Monday this week for a tax credit, and as of today Friday I still have not heard back from the tax team.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you had this experience, Julie. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will reach out to assist you with getting this resolved.

Posted 4 years ago

“bad quality bottom tube that has base is not threaded correctly or long enough into tube.”

Helpful Report

Posted 9 years ago

“Horrible! I ordered the display on Jan 12th and still no update on your end, the order online says it's still processing and I have no ETA for this yet. And you are asking me for a delivery review when it hasn't been shipped yet!!!!”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are having this experience, Gaston. We understand that delays with your order can be frustrating. We would like to try to get this resolved for you. Our customer care team will reach out to provide you with more information on our order.

Posted 4 years ago

“I ordered an item that had a listed size in the title and all through the item description. It was not clear to me that was not the total size of the board ... it was several inches larger on all sides because of the frame which made it useless for my use. When I called in, I was told without sympathy that the listings have the full size (it does when you look down at the smaller details below the product description). So if I was an expert in these things, I would have realized this potential problem. However I feel that the listing should make it much more explicit that there is a writing board size and potentially a quite different overall size with framing. So considering a 20% restocking fee and having to pay for return shipping, I have given up and am having a friend remove the framing and cut down the board to a size that will fit the available space. Thanks to the customer service lady's "this is your fault and you should have known better" attitude, I will find somewhere else to buy these items in the future.”

Helpful Report

Posted 9 years ago

“We purchased an item and found out it was not working for what we needed in that particular area. When speaking with your company to find out what to do for a return or exchange, we found out that the return would cost us $373.56! That is crazy to expect someone to pay almost $400.00 to return something. That certainly nixed the idea to exchange it or do any further business with your company. We're remodeling our conference room, waiting area and lobby and will not purchase anything from Displays2go to complete this project.”

Helpful Report

Posted 9 years ago

“When I ordered online, the video shows differently than what I received. The lady keep on telling me that underneath the video stated something that it only shows the brightness. But I did not see that writing below the video. The only thing I saw below the video was the description and product details. So in short the video was misleading because I thought that was what I was going to get. I want to change it to the one just like what is shown in the video but the lady told me I will have to pay for the return shipping cost. I am not saying I will return it without buying another one. All I was asking is to offer free return shipping to change to the right open sign that I want. My husband and I are very disappointed with our experience with your company. It would have been better that there was no video showing at all not to confuse the customers.”

Helpful Report

Posted 9 years ago

“So i recieved the stand I ordered. Packing was appropriate but minimalist instructions. I decided to return it as i wanted one with wheels and ordered this on accident. The return process waa really hard. I finally dropped it off at fall rivers and they wouldn't give me a slip to say it happened and now won't respond to my emails.”

Helpful Report

Posted 9 years ago

Displays2go is rated 4.5 based on 6,131 reviews