Displays2go Reviews

Name: Displays2go
Address: 81 Commerce Drive, , Fall River, Fall River
Rating: 4.45

4.5 Rating 6,084 Reviews

85 %

of reviewers recommend Displays2go

Company Reviews

Metrics

Info

4.5

Based on 6,084 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Displays2go:

Displays2go is an online supplier specializing in general business, retail, and trade show displays. We have thousands of products in-stock and ready to ship, including literature racks, sign stands, banner displays, TV mounts, and more.

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Location:

81 Commerce Drive, , Fall River
Fall River
02720

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Displays2go 5 star review on 28th May 2025

196

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked to cancel my order. I didn't receive any goods. The art work was never approved. Not sure why I'm getting a review. Please have someone call me!!”

Helpful Report

Posted 4 years ago

Thank you for bringing this to our attention, Lisa. Our customer care team will reach out to provide you with more information, shortly.

Posted 4 years ago

“Very unsatisfied . Just received today three weeks. no returned call to tell me why the delay, he said one hour to return my call. Tammy”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you had this experience, Tammy. We understand that delays with receiving your order can be frustrating. It is our goal to make the customer experience as easy as possible and we'd love the chance to try to change your mind about us. Our customer care team will reach out.

Posted 4 years ago

“Very flimsy and unable to get selves to hold in place. Better direction would probably help.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are having this experience, Monica. We appreciate your feedback and we will be sure to share this with your product team. It's valuable feedback like this that allows us to make improvements and for that, we thank you. Our customer care team will reach out to make this right as soon as our offices reopen on Monday.

Posted 4 years ago

“I had the delivery drive try to drop off a shattered case and I have emailed the displays to go and I have not heard from anyone.”

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Posted 4 years ago

We apologize for the delay in our response, Ashely. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will reach out to assist you with getting this resolved. We appreciate your patience throughout this process.

Posted 4 years ago

“The barrel does not hold all tickets. The door doesn’t seal. The tickets go everywhere whenever you turn and spin the barrel. VERY cheaply built. Great customer service. Very poor product.”

Displays2go 1 star review on 19th February 2021

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are having this experience with your order, Brian. We will be sure to share this feedback with our product team for improvement. Our customer care team will reach out to make this right.

Posted 4 years ago

“I was extremely excited when I saw you guys site about custom made furniture and I ordered some furniture for my business almost a month ago and I still haven't received it I paid for it but I haven't received it how do I get my product for my money back?”

Helpful Report

Posted 4 years ago

We are very sorry for the delay with your order, Ronald. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will reach out to assist you. We appreciate your patience throughout this process.

Posted 4 years ago

“The hat rack that I ordered came to me with one of the parts bent so badly that I couldn't make it work. When I called them they said the racks were out of stock and they could give me a partial refund since they could not replace the rack. A month later and I am still waiting for my refund. Won't do business with them again.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are having this experience, Gregory. Our customer care team will reach out right away to get this resolved. Thank you for bringing this to our attention.

Posted 4 years ago

“I still have not had my artwork approved. I have paid my bill but have not product. I uploaded new artwork last week.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are having this experience, Winifred, our customer care team will reach out to make this right. We appreciate your patience throughout this process.

Posted 4 years ago

“It took two weeks to get our tax exempt account set up. When we did make a purchase, we were charged tax. I called on Monday this week for a tax credit, and as of today Friday I still have not heard back from the tax team.”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you had this experience, Julie. We understand your frustration as this is not the shopping experience we strive for. Our customer care team will reach out to assist you with getting this resolved.

Posted 4 years ago

“bad quality bottom tube that has base is not threaded correctly or long enough into tube.”

Helpful Report

Posted 9 years ago

“Horrible! I ordered the display on Jan 12th and still no update on your end, the order online says it's still processing and I have no ETA for this yet. And you are asking me for a delivery review when it hasn't been shipped yet!!!!”

Helpful Report

Posted 4 years ago

We are very sorry to hear that you are having this experience, Gaston. We understand that delays with your order can be frustrating. We would like to try to get this resolved for you. Our customer care team will reach out to provide you with more information on our order.

Posted 4 years ago

“I ordered an item that had a listed size in the title and all through the item description. It was not clear to me that was not the total size of the board ... it was several inches larger on all sides because of the frame which made it useless for my use. When I called in, I was told without sympathy that the listings have the full size (it does when you look down at the smaller details below the product description). So if I was an expert in these things, I would have realized this potential problem. However I feel that the listing should make it much more explicit that there is a writing board size and potentially a quite different overall size with framing. So considering a 20% restocking fee and having to pay for return shipping, I have given up and am having a friend remove the framing and cut down the board to a size that will fit the available space. Thanks to the customer service lady's "this is your fault and you should have known better" attitude, I will find somewhere else to buy these items in the future.”

Helpful Report

Posted 9 years ago

“We purchased an item and found out it was not working for what we needed in that particular area. When speaking with your company to find out what to do for a return or exchange, we found out that the return would cost us $373.56! That is crazy to expect someone to pay almost $400.00 to return something. That certainly nixed the idea to exchange it or do any further business with your company. We're remodeling our conference room, waiting area and lobby and will not purchase anything from Displays2go to complete this project.”

Helpful Report

Posted 9 years ago

“When I ordered online, the video shows differently than what I received. The lady keep on telling me that underneath the video stated something that it only shows the brightness. But I did not see that writing below the video. The only thing I saw below the video was the description and product details. So in short the video was misleading because I thought that was what I was going to get. I want to change it to the one just like what is shown in the video but the lady told me I will have to pay for the return shipping cost. I am not saying I will return it without buying another one. All I was asking is to offer free return shipping to change to the right open sign that I want. My husband and I are very disappointed with our experience with your company. It would have been better that there was no video showing at all not to confuse the customers.”

Helpful Report

Posted 8 years ago

“So i recieved the stand I ordered. Packing was appropriate but minimalist instructions. I decided to return it as i wanted one with wheels and ordered this on accident. The return process waa really hard. I finally dropped it off at fall rivers and they wouldn't give me a slip to say it happened and now won't respond to my emails.”

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Posted 9 years ago

“Multiple slots broken on arrival and a pretty cheap setup for the price.”

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Posted 4 years ago

We are so sorry to hear that this has been your experience, Simon. We understand your frustration as this is not the experience we strive for. Our customer care team will reach out to you to make this right.

Posted 4 years ago

“i bought a item, read the specs it said it would fit my tablet ordered the stand and it didn't fit?.. so i go to send it back and displays2go charges me a "restock" fee,,,, what is this some type of scam,, why should i have to pay for your misinformation ?”

Helpful Report

Posted 9 years ago

“Very unhappy. Shipping was promised next day, which did not happen. The tracking on the website does not work, or takes 4-5 business days to show up. Customer services response was poor.”

Helpful Report

Posted 10 years ago

“I'm a co-founder of a software startup, we needed a pop-up display for a conference and Displays2Go was easy to find on the web so we tried them out. Eventually however we went with another company called (external reference) that got us out of the jam Displays2Go put us in. The first let down, but not a deal breaker, was that their prices were high. $2,200 plus they charge another $112 for shipping and that isn't for overnight, it's a typical 3 day service. Meanwhile the other guys we went with were about $600 cheaper and while they didn't offer free shipping they do at least offer more shipping options which helps. Next they made it seem like they had a strong quality control process and pros at what they do by sending us some questions about our graphics and need by date. We provided that and gave a date 18 days out -- plenty of time. From there we were contacted by a Rep, initials C.M., and began our unpleasant and lengthy experience of time wasting. The majority of the blame I feel belongs to the company's standard processes which must allow for way too much time to complete each step; seems like they have some internal process streamlining to do. The Rep C.M. certainly did not go above and beyond in any way and most would agree worked at a below average rate of effort. Every step took one or more days, every slight problem in the graphics became a show stopper until more days were wasted and a fix was created. Nine days later we finally get a final proof to review and the color doesn't match. At that point we're stressing if this will ship in time for our conference based on 3 days of shipping. We ask about using a new PMS color and redoing the graphic but Displays2Go seems to have an extremely unflexible process and by not approving the original proof sent to us and asking them to use another color meant starting the entire process all over again. The rep told us the ship date would be pushed back a massive 7 days (making the ship date 2 days past our need by date and likely making it 4+ days late by time it shipped to us.) We told them to cancel the order at that point. They had wasted 10 of the 18 days we had to get ready for this major conference. Leaving us just barely enough time to rush the project over to (external reference). It has worked out okay however as they are cheaper with better accessories. This is my first time ever making a 1 star comment, it's harsh but this wasn't like a messed up amazon order of a DVD. This was a costly item that was a critical part of a project that our small startup had to get right. Messing with someone's small company is like messing with their child. Displays2Go showed no effort to help us meet the need by date even after they wasted so many of our days, they made no offer of a quick re-work and no offer of free or deeply discounted overnight shipping. This lack of respect for our deadlines and lack of care for how greatly this would hurt our company by showing up to a conference with no booth banner / displays was what got them a 1 star rating and my recommendation to anyone reading to never use them.”

Helpful Report

Posted 10 years ago

“If an item is out of stock, it should be removed from your website until it is available. No one was rude, did not actually speak to anyone but not happy with final result.”

Helpful Report

Posted 10 years ago

Displays2go is rated 4.5 based on 6,084 reviews