“They are crooks. My order 37494976 have not yet been delivered. Have been waiting since the 23rd of March and still nothing. They have poor communication skills and customer service. I would advise you to play far away from this company.”
“First tgey do not speak english.
My bra size were incrrect on mh irder.
Went to help desk all the go to places if you have a question. Abd the conversation aoways ends with"sirry we do not understand. How the heck must i put my boobs in a 36b when i am a E. It seems that they don't have the size you requested and send youany size they have available.
Donners so die moer in.”
“I have ordered my timberland boots on the 16 jan estatimated date were between 25 to 30jan,they didnt arrive i called several times the agents were extremely rude i paid R1761 plus R728 for shippment,eventually i received my parcel they asked me to pay another R890 if your from South africa stay away from this crooks i will never order.”
“It's been two months since I ordered from dressinn.I was told to expect my parcel after 2weeks
I've been waiting for them and no updates so now what must I do!!.Why are they so heartless.Do I really have to wait this long??!!!”
“This company is a scam how I wish I have seen the customer review first before ordering from them .since I have ordered last year around September even now I haven't received my package no communication even the tracking information it has stopped working no updates on my order scam .I wish they can just refund me my money back please .”
“A company of crooks!!!! I recommend staying away from that site.
My order was supposed to arrive on 5.12.22,
I have been waiting for more than a month!!!
The tracking is not updated and they don't have real answers, but only excuses.
I will never buy from them again.”
“Do your self a favour, font buy from this site. Thay gave me estimate delivery date at 8.12.22.
Its still in the Netherlands fir weeks.
Good case i will get it in feb. Order have benn set 25.11.22
Unbelievable”
“Please do not order from Dressinn!! My parcel has not been received for over a month with no communication. Unable to get hold of them….this company is a scam!!!”
“i would warn against using this site
i would warn against using this site, i ordered an item on the 3rd of November, got it on the 26th. I cant use it now and they want £12 to send it back. absolutely terrible. I contacted them again today to try and get it resolved, i got an email back saying it would be delivered soon. Its a scam!
Date of experience: 12 December 2022”
“I ordered two items on the 20th of November; my order hasn't arrived still. There is no communication, the only status is I see is "The item is on transport to the country of destination" since the 3rd of December. I only ordered because the ETA was 10 days now it's over 16 days post payment. No integrity, communication is bad and would definitely not recommend to anyone. I know I will never buy from them again, if it takes a month to get your stuff delivered.”
“AVOID this company. RETURNS not possible .. except by mail to Spain. Only half the order able to return. Unreliable. Effectively, a FORCED purchase for those living in North America.”
“Terrible service! I placed an order from them, they gave me a false estimated delivery date (within 10 days) and when i saw that I was getting no update and contacted them they said the item had only been shipped 5 days after ordered and that it could take up to 60 business days. I requested to be refunded the shipping fee (due to false advertisement) and they kept disregarding my request (not saying no, just ignoring it and telling me to wait). Several times I tried to get a manager to contact me and they kept saying in customer service that they all are managers. I requested a channel to file an official complaint, and they offered me 5% off on my next purchase while ignoring my request. At this point I am still waiting to get the order, hoping it is the correct size and shoe (otherwise I am probably screwed as their customer service is useless). Wouldn't recommend this company to anyone!”
“An absolute fraud of a company, do not use.
I have been wearing Adidas for my entire adult life at the same size and the shoe that came was labeled correct, but about 1.5 inches too big, so clearly a faulty tag.
The response to this from customer service was: NO EXCHANGES. I would have to pay $50 to send back (which is almost the cost of the shoe) and reorder.
Save your time and money.”
“after 6 weeks unable to ship an “in stock” item. checked my account and new estimated shipping date was 6 weeks later. never got an email informing of their inability to ship. i cancelled the item on my cart to get the rest of my cart shipped and was charged shipping of 8$ without letting me know they would do that. i contacted customer service and was told that they they not care, that i should not have cancelled an item from my cart if i did not want to be charged for the rest of the order. they do not care about their customers. do not trust them. customer service is a “team”… they do not give you their names, even if you ask… again.. they do not care about building relationships… i had purchased 4-5 times before… but never more..
by the way, my order number is 31841392… and if anyone internally wants to check the conversation with customer service i think it makes a good case on how not to handle a consumer complaint…”
“Ordered the item for a birthday present. On the day it was due I got told I needed to cancel the order as they didn't actually have it in stock.
I am still waiting on the refund as it doesn't seem forthcoming.
Stay away from this company!”
“Dont buy from them. They promise a rwcivw date and after you pay they give you other dates. More than 10 days from spain to Portugal is a joke. On their site you only see positive reviews but cannot post anything.”