“I have now been waiting 2 weeks for order 20263395 on the tracking website it shows my trainers are stuck in spain. Please if anyone is looking at this can I have my shoes before Christmas. will never use this company again. why are they on Amazon I don't know.”
“BUYER BEWARE
Placed an order for winter boots in mid to late October. Boots arrived a month later and they are the wrong boots. They blamed the delay on our customs, however I order internationally regularly and things arrive within 3-5 days. After reading the reviews here, I sent a note after 3 weeks saying I was going to do a chargeback with AMEX and they arrived within the week. To return, they suggest you use dhl because it clears quickly. Why would they not send things DHL??
In the meantime, I live in the Midwest of the US and needed boots so had to buy another pair.
SKETCHY BUSINESS ALL AROUND”
“Placed an order for Levi jeans on 21st November delivered on the 25th November had a photograph of the package and tracked delivered by Royal Mail great serviceDerek”
“After I placed and paid an order with a new email, I haven’t receive any email confirmation nor my newly registered account should the order. It is impossible to go through with the customer service. This is a simply fraud web, full of scam. Not a big amount money but if these things continuously bother EU customers, the owner should be put in prison. This web registered in Spain is simply a fraud— I warn you...”
“Its almost two months now that I placed an order with dressinn and my item hasn't arrived. 19212787 they say it has arrived in my country but if I call the number doesn't exist..”
“I wasted my time and money with this site, the day I was never to receive the item I was informed by Dressinn that they were sorry but the item became unavailable and I needed to change my order”
“After reading all these reviews I-m not really sure what to think.
I have ordered shoes from this website in 3 different ocasions and the items were allways delivered, two of the times with a slight delay but nothing major.
For what I know this store is located in Spain, and since I live in portugal wich right beside it that may have been part of the reason I didn]t had any problems with the items being delivered.
Sory for the bad English.
Best regards
João C”
“Order number: 18282365, I've been writing reviews but still no help. Please help track my parcel, I've now lost hope. There's no clear direction yet I paid a huge amount.”
“This absolutely looks like a norwegian shopping site, so I did not think about reading everything about shipping ect. So was very surprised when I had to pay for customs, half the price of the garment itself!”
“Realizing first that Dressinn (and affiliates) are in Spain and I am in the US; I automatically knew there was going to be a 1-5 day processing period from order to ship.
Also in the time of COVID19; EMS, SAL, USPS, etc are not your best and most efficient methods of shipping. Use the DHL option; my item departed on the 20th of August and I received them today (the 23rd).
Now that thats all out of the way; I got an awesome pair of Diesel Zatiny's in my size and saved about $60 in cost and shipping. Dressinn's customer service team was courteous and responsive. Since I had experience with getting clothes from the UK and collectables from Japan; I knew up front that there would be processing periods before final shipping. Im very happy with my purchase and even happier that dressinn had the 34" length I needed when Diesel direct didn't.”
“Thank you Dressinn team for a great prizes, right sizes and right order!! My delivery came on time as it was scheduled.
We are very grateful for your great hight quality service. You are awesome!! We love our Pepe jeans!! We love shopping at Dressinn🤩🤩🤩”
“Thank you i have received the item i ordered and it was slated for the 14th. I got a call from the Post Office on 17 and today 18th i have received my order. I like it”
“I ordered an item 3 months ago and still have not received anything I try to contact them they don't respond to my emails, so i try the online customer service chat for multiple days i am online waiting for more than 5 hours on average and then there is no answer, i dont know what happened to my money as the item i bought is close to 200 dollars, i sincerely regret ever seeing this site, dont be impressed or tempted by the low prices, the price of shipping and the bad service makes you wish you paid twice the amount for your item, and i found the prices to not be cheap at all, if i can post pictures of the customer service disaster i would but i cant here but i think i will post them on google to help as many people as possible avoid my mistake”
“First of all before I place my order I was reading reviews most of them are negative, however I placed my order and after 25 DAYS I received it ( Toronto,Canada) with no problems. All was good.
Guys we must not have prejudice about something till we experience it.”