“placed an order at Dressinn in mid-November. Only after a week was the shipment offered to the carrier. This status has unchanged until the last week of December. Had contact with Dresinn and TPG several times without success, they refer to each other. In one day the status changed to "Sucessful delivered".
Really? The whole family was home all day, no mailman, neighbours asked, no package found.
Now spent 2 months getting a proof of delivery from Dressinn, or a replacement product, or getting my money back.
Although the website speaks of Satisfied or Money Back, this is not the case.
My advice: do not buy from Dressinn or from other Tradeinn subsidiaries.”
“Ordered my item over 2 months ago.... luckily i paid thru PayPal and got my money back. Horrible company and will need order from them again. According to all the reviews, i am not the only one. Stay clear of this site!”
“Even worse service I have not seen. 41 days ago, the product was returned, but the refund has not yet been processed. And they tell me this is normal, you still need to wait 2-4 weeks. and tgo about 60 days. And I have not returned my money yet.
I do not recommend using this service. It’s better to overpay a little but use another service.
Save your time and money. Do not buy from them unless you need problems.”
“Absolutely horrible experience!!
Purchase an item in November, which was never delivered.
Was chasing my money back for 2.5 months without any help.
Fortunately enough the payment was made through the PayPal and with their help, I had managed to get my money back after 3 full months of hassle!!
Would strongly recommend everybody to avoid this company as your worst nightmare.”
“Finally got the robots after two months but are tiny compared to the advertising, in which they look knee high. They also do not go fast nor do half the movements as shown in video. Altogether a scam and I have no intention of buying from a Chinese company again, and never fromDressin. Do not buy from them!”
“not a trustworthy site
It’s been 3 months since I’ve ordered my item and till now it’s not delivered!! Can you imagine. My money have been taken by them and I got nothing. When I enquired about the issue they are saying silly excuses. Not even customer friendly. They will not reply to your messages and mails. Don’t don’t buy anything from this site .”
“I ordered a Lawrence robot and got a fake for my son so freaking disappointed, badly..I'll never order off any of these sites ever again especially from China thanks”
“It's over a month I made a shipment I'm still waiting been trying to track it though, it would move but after few days now it's been 12 days trying to track it but with no luck it is still in one place customs international POSTNL 😢😒🙁 PLEASE DO SOMETHING TO AVOID BAD CREDIT RECORD”
“MAC
this Company is a fraud!!!!! They do not send the items that you order. they will block you from any contact by email if you try to find out the status of your order and if you contact "Shopify" they don't stand behind any of the companies that they sponsor.”
“Ordered a walking, talking robot... after emailing I received a cheap light up, and tiny robot that does not even move. Total scam.
Photos showed what I ordered vs what I received. Never again using this company. SCAMMERS.”
“Cannot deliver any product in the announced time. But still try to make a business out of customer patience and tolerance towards them. Completely unacceptable, and should be fiscalized by the competent authorities for the fraudulent scheme that it's going on. My order is 15671517, and the expected date to receive it was between 30/21 of december. It's now 3, January and not even a message was given, nor reply to the sent e-mails.”
“I ordered the robot on Dec 12 and haven’t received my merchandise yet kept sending them emails to let me know the status of my order and as Lisa mentioned they kept telling me to be patient and that I will be the first to receive it Dec 30 I kept trying to send emails and the emails were never delivered cause it says the address could not be found and the email account I’m trying to reach is disabled We can’t let them get away with this I want my money back and yes Lisa I want to be a part of the class action”
“I as well as others ordered a robot for my grandson for Christmas. It has yet to come. I agree buyer be ware. It has now been a month and nothing yet. Had to call my bank to get my money back and file a fraudulent claim. It is sad that these people are ripping off so many people. SCAM is putting it nicely. Do not buy anything from this company!!!!”
“I too have been ripped off. I ordered the robot and the system says it was delivered. It was not. I have contacted my credit card company for a full refund. Buyer beware.”
“I ordered the robots and should have had them by Christmas but I have not received them yet. Was promised they would be here by then. They have been paid so I will be contacting PayPal to see what I can do.There is no way to contact them now, the email address does not work. I received the same email as Lisa but now that email for dressin does not work. My order #DS8366”
