duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,222 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,222 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was excellent and I am still surprised by the speed of the delivery. I had barely pressed send and then I was notified that delivery was made.”

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Posted 5 years ago

“This is SCAM! Funds were not delivered. I tried to contact Duales several times, but they do not answer the phone, or reply to their customer service e-mail address.”

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Posted 5 years ago

“Agradecida y feliz de usar duales para enviar dinero a mi familia y amigos en Cuba ,es muy Rapido y 100% confiables”

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Posted 5 years ago

“Outstanding, thank you!”

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Posted 5 years ago

“Funds not delivered. Tried to contact Duales in both Canada and Florida, but they do not answer the phone, or reply to their customer service e-mail address.”

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Posted 5 years ago

“I cannot send money in a MLC USD card. Why?”

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Posted 5 years ago

“Why MLC USD card is not available?”

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Posted 5 years ago

“Person I sent money to has not been able to retrieve it. Transaction history does not show it. Then tried home delivery and not enough information, none, on how and when delivery. Feels like blind crapshoot. Would be considered unacceptable in any other country but Cuba”

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Posted 5 years ago

“You just took my money I can’t send the money that I have there and no one answer the phone”

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Posted 5 years ago

“A little better customer service from this company they do a great job delivering the service but when you try to call sometimes you can't leave a message an hangs up in you. Other than that the service and price is great.”

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Posted 5 years ago

“malo, un dia entero para tratar de agregar un destinatario, parece un chiste, pensé que era un sitio serio pero me equivoque.....”

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Posted 5 years ago

“My husband and I both have graduate degrees and we could not get the site to work. We called the help number yesterday but haven't received a reply.”

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Posted 5 years ago

“Non funziona il vostro sito.”

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Posted 5 years ago

“cannot put us dollars on mlc card”

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Posted 5 years ago

“Your sevice is good,I have used many times but,Why the option to send money to MLC USD account is not available anymore ??”

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Posted 5 years ago

“I have been using Duales for money transfer to Cuba and for me it's the best thing that could have happened, safe, fast, easy, from your home to your recipient in Cuba, open an account and you are ready to go, it,s that simple. Thanks again Duales.”

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Posted 5 years ago

“Home delivery of USD is okay, but to be able to transfer USD onto bank MLC cards again would be preferable. Why is that option not available anymore?”

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Posted 5 years ago

“Excellent service. The money was delivered to our Cuban friends within two days.”

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Posted 5 years ago

“Very good service over the live chat. I had a few enquirers and I got help straightaway. The recipient received the money in less than 48 hours.”

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Posted 5 years ago

“muy buena opcion , casi la unica que tenemos por el momento”

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Posted 5 years ago

duales-com is rated 4.3 based on 2,222 reviews