duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,186 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,186 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Phone:

4169924932

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duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Soy nueva recien me inscribi.”

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Posted 4 years ago

“Very fast and efficient service. Will continue to use their services.”

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Posted 4 years ago

“El servicio es claro. Algo complicado la cuestión del monto que se puede enviar.”

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Posted 4 years ago

“Quick and easy way to send money to a recipient in Cuba. However I would like to have the option for the receiver to receive US dollars instead os cuban pesos.”

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Posted 4 years ago

“I have been using this company for a while now and find it very fast and effective. My only concerns are that the fees are a bit high and the people delivering the money to the recipients are not has discreet as they should be. Given that I highly recommend this service. I would give it a 5 star but for my 2 concerns”

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Posted 4 years ago

“I never received any confirmation that my transaction went through and the money was never received by the recipient. No answer from customer service.”

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Posted 4 years ago

“I haven't send any money thru you company because every time that a write the number on the card giving thru BANCO POPULAR DE AHORRO your company do not accept this number and you said is invalid, I may need help because that is the only information I need thank you I will keeping trying . thank you”

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Posted 4 years ago

“I asked a lot of questions to be more in confidence with the process and the company but only got very short responses that were not quite satisfying so I decided not to use the service.”

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Posted 4 years ago

“very good,thanks”

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Posted 4 years ago

“I am really grateful to these guys. Very efficient, easy to deal with. Good job guys! If you need to send money, this is the company you want to trust! Thank you!”

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Posted 4 years ago

“Always great service”

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Posted 4 years ago

“Easy to send and punctually received. Good service.”

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Posted 4 years ago

“I had used this site before and was pleased. This time I wanted to talk with someone regarding the MLC card (I had the AIS number but your site stated you didn't accept it)as I really wanted to send my friend in Cuba US$ I tried for 2 days calling the 888 number and always got a not available recording no matter what selection I made and I tried them all!! As I wanted to send money for Christmas I went for the home delivery of CUCs but know it is more beneficial for them to get US$. It is a wonderful service you provide and hopefully next time I can send my friend US$.”

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Posted 4 years ago

“Very good company i never ha eny problem very good service thanks 😊😸”

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Posted 4 years ago

“Mega schön!!🤩🤩”

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Posted 4 years ago

“Normalmente es un servicio bueno, pero ahora hace 3dias qué espero y no ha llegado un envío”

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Posted 4 years ago

“Ich tätigte vier Transktionen, alle vier Transaktionen wurden rejected, obwohl die benutzen Kreditkarten gedeckt sind/waren. Der live chat konnte in keinster Weise weiterhelfen. Lapidare Aussage, es läge an den Kreditkarten, die ich allerdings permanent in Deutschland benutze. Heute erhielt ich eine Mail, dass eine der vier Transaktionen initiiert wurde, ich lediglich noch dafür bezahlen müsse. Was bitte soll hier nochmals bezahlt werden, und warum wird die hinterlegte Kreditkarte nicht mit dem Betrag, der von Ihnen ausgewiesen wurde, belastet? Dieses System soll jemand verstehen ?”

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Posted 4 years ago

“Maravillosa80”

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Posted 4 years ago

“72h for the beneficiary gets the money is too long, an online process should be faster, a couple of minutes as maximum”

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Posted 4 years ago

“Shocking, bad, terrible, annoying, frustrating, horrible, oh did I mention shocking, bad, terrible, annoying, frustrating, horrible ?...”

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Posted 4 years ago

duales-com is rated 4.3 based on 2,186 reviews