duales-com Reviews

Name: duales-com
Rating: 4.34

4.3 Rating 2,222 Reviews

82 %

of reviewers recommend duales-com

Company Reviews

Metrics

4.3

Based on 2,222 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

4169924932

Write Your review

Tell us how duales-com made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

duales-com 5 star review on 12th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“About 1 month ago I did send a very negative review about this company because I could not get in touch with anybody. 2 days later I was contacted and everything turned out to be fine. The money got to Cuba in 2 days, home delivery. Excellent transaction. That is why I'm still with you. Thank you Merry Christmas and Happy and Safe New Year to all of you.”

Helpful Report

Posted 5 years ago

“NOT SATISFIED. Very difficult to sign onto duales.com. Unable to follow the security measures to finish the sign up process. Tried the 1888 number more than half dozen times with no success. Went to find the office...NO LUCK THERE EITHER.”

Helpful Report

Posted 5 years ago

“I went to place an order to load a Cuban bank card. I had the bank the card number and the recipient's name and city but there were so many other questions required I got frustrated and withdrew before completing the purchase”

Helpful Report

Posted 5 years ago

“I am just pleased with everything, so far all is great”

Helpful Report

Posted 5 years ago

“Es una aplicación muy buena y eficiente sin muchas trabas.”

Helpful Report

Posted 5 years ago

“Generally well performing site, but there is no method to cancel and erase transactions. A new user will make mistakes until they become more skilled using the app. Also, if there are limits to the amounts of money that can be sent per time period, ie., a week, or month, it would be good to know this in advance, prior to filling out all the info first, then submitting.”

Helpful Report

Posted 5 years ago

“Facil, seguro y rapido. Enviar dinero nunca ha sido tan simple.”

Helpful Report

Posted 5 years ago

“Wow. Cash hand delivered on Christmas day! Now that is service!”

Helpful Report

Posted 5 years ago

“Facile à utiliser, mais long à processer.”

Helpful Report

Posted 5 years ago

“Excellente compania para hacer negocios. Todos mis envios de dinero llegan casi inmediatamente y sin complicaciones. Recomendada. It is an excellent company to do business with. All my money transfer transactions are done in a timely manner and without issues. Very recommended”

Helpful Report

Posted 5 years ago

“Very Fast You are the best 👍🏾”

Helpful Report

Posted 5 years ago

“When I started using Duales several years ago, I found it very difficult and time consuming to send money to Cuba. However, over time I got used to it and Duales also made some improvements to the web page. This year when I sent some money to Cuba I found the process much simpler, easy and quick. So thanks for the improvements, they are much appreciated.”

Helpful Report

Posted 5 years ago

“Very great way to send money to loves ones.”

Helpful Report

Posted 5 years ago

“The convenience of sending $$ its appreciate it. However, I spend 3 weeks on the mobile app which was so complicated. And, when call to get help ext 153 did not answered.😐”

Helpful Report

Posted 5 years ago

“We had small problem with registration but service is excellent”

Helpful Report

Posted 5 years ago

“Best service”

Helpful Report

Posted 5 years ago

“Feliz con el servicio! !”

Helpful Report

Posted 5 years ago

“$15 fees very high for $100 transfer.Limit to $200 per also a problem.”

Helpful Report

Posted 5 years ago

“Seems like you just dropped my request”

Helpful Report

Posted 5 years ago

“Always on time and always ready to answer any questions my next question is what will everyone do when they get rid of CUC currency in Cuba”

Helpful Report

Posted 5 years ago

duales-com is rated 4.3 based on 2,222 reviews