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Easylife Group Reviews

1.1 Rating 518 Reviews

3 %

of reviewers recommend Easylife Group

Company Reviews

1.1

Based on 518 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Read Easylife Group Reviews

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Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 7th April 2021

Easylife Group 1 star review on 9th June 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The biggest bunch of harrassers I've ever come across. I've dealt with double glazing companies, insurers, energy providers and car dealers, Easylife are by far the worst of the lot. I have been called by 9 different phone numbers at least once a day , often twice, since I was stupid enough to place an order with them. I have blocked yet another phone number of theirs today and fully expect a new number to try calling me tomorrow. Icm younger and less vulnerable than their target audience. I've read some horrendous reviews of unauthorised debits and conning pensioners into subscriptions they don't need or want. Avoid these crooks please.”

Posted 2 years ago

“This company likes taking money out of your account for products/services you have not ordered!!This is the second time I have had to phone up and ask for a refund for a 'promotion/ product we apparently subscribed to' but hadn't. They are either inept or deliberately doing this, and judging by the many reviews left by customers regarding the same problem they have I can only highly recommend you don't buy from this company...they will only treat you the same way as many many other customers and take your money for no service or product time and time again!!!...DREADFUL COMPANY!!!!!!!”

Posted 2 years ago

“Avoid doing any business with this company. You will be deluged with emails ever after and "unsubscribing" is totally ineffectual. Very annoying.”

Posted 2 years ago

“Bought something for my grandma over the phone & without any consent were then charging her £18.50 a month including another £74.50 for a rewards club & other promotions. Even worse were sometimes charging her twice both in mine & her name. Hounded with sales calls whom also specifically told me she wasn’t signed up to any promotions & when asked to be taken off the mailing list also they still continued to call me. Never been so disgusted with a company. Highly recommend you not to buy from here & if you do check your bank statements following a he months.”

Posted 2 years ago

“Shocking working practices! DO NOT TOUCH WITH A BARGE POLE!!!!!”

Posted 2 years ago

“Horrible horrible people, targeting the elderly, the telesales people get paid bonus for this too. Disgusting. Gareth runs the company, give him a piece if your mind.”

Posted 2 years ago

“Same as everyone else. However, they were prompt to pay when I invoiced them for time and inconvenience - see attachments if you want to do something similar.”

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Easylife Group 1 star review on 9th October 2021

Posted 2 years ago

“Ordered a bird box over 12 months ago and have been hounded with cold calls from them 2-3 times a week since then. I've even told them to remove me from their system they say "certainly we won't bother you again" then they call within days. Absolute Nuisance!!!!!”

Posted 2 years ago

“After placing a order with them some time later Easylife took money without my authority if you have bought from them you need fo check your bank account to see if any future payments have been taken BEWARE..of phone calls asking you to join their clubs This seems to be a common practice many people having same issue”

Posted 2 years ago

“I am a pensioner and easylife conned me out of £70 I can I’ll afford this on my pension this has caused me undue stress I have a heart condition and it is affecting me I phoned up to cancel the gardening club when I don’t even have a garden I am waiting for a refund until I get that I am under duress this is a terrible way to treat people”

Posted 2 years ago

“What a waste of money. We bought 2 Aqua Rugs. They have been absolutely useless - covered in mould very quickly. Certainly not worth the £40 we paid. We have carefully washed as recommended to no avail. Don't buy them - we have had to purchase elsewhere.”

Posted 2 years ago

“They keep phoning my dad who's 75 years old and pestering him about rewards”

Posted 2 years ago

“Purchased one item and since then been harassed by calls from them, they then against my will sent me a reward card and tried to take £70 from my account. Disgusting company”

Posted 2 years ago

“I don’t as a rule do reviews on things but am so angry that this company Easylife are nothing but scammers who prey on the elderly. I ordered 2 items in June and paid for them, then bombarded with pamphlets. This week discovering they took £74.99 I telephoned their customer services dept spoke to a very rude man who said I must have signed up for a supercard club which I did not and would not. He told me he was doing me a favour by letting me know I was paying for the call to which I asked for his name, surprise surprise he didn’t have to give it. Tried emailing them ...invalid email after all the time drafting a letter. He said he would put me through to another number I asked was I paying for this call he said no. Spoke to a lady rude again asked her name it sounded like Asonde and asked to spell it to which she replied ber name was Chris!!!she said I would get a refund in 5 days...I know I wont, she sounded like she was just trying to get rid of me. Asked her if I was paying for the call, she said YES. Sorry for rambling but please don’t let any of your family or friends, particularly the elderly and vunerable order from these scammers. They should be called hardlife not easylife. Will update on these people. They must be accountable. Pauline(pensioner) By the way they don’t even get one star Thank you”

Posted 2 years ago

“All I will say is DO NOT ODER FROM EASYLIFE AND DO NOT AGREE TO THE MAGAZINE they assure you will offer all sorts of various products at wonderful prices - it is called PERX!!!! They will take your money and if you try to speak to somebody in the UK - dream on !!!”

Posted 2 years ago

“I have been harassed by Indian callers and they do not have a easylife Tel number. I have easylife Tel no as 0333 030 0777 and this the correct number. The number that phoned me was 03451740095 take note easylife!!!!!!”

Posted 2 years ago

“I was going to give them a big order after reading the review and I thank people for taking the time I put the phone down I can live without those goods”

Posted 2 years ago

“Signed up for rewards club which I did not agree. Will never order anything ever again. Do not order from this company you will be signed up , unlawful, and may have money stolen from your account. Dishonest tele sales staff probably bonus for sign ups. Dreadful, found out by an accidental marketing call.”

Posted 2 years ago

“STOP PHONING ME YOU PESTS”

Posted 2 years ago

“My husband ordered an expensive folding table in December. It eventually arrived in January. My husband died in January, the table had been used two, three times at most. It has been behind my sofa but a month or so ago i decided i mighy as well use it myself. It wasn't stable and was really rickety just to try to eat a meal from. After a few times of use, it fell apart, the screws just don't hold it together. Absolute rubbish, expensive rubbish. I emailed easylife to ask for either refund, credit note or lastly a replacement. I told them my husband had died (had been ordered in his name). After 4 emails asking me to get HIS permission to discuss it - i eventually got it through to them he was dead so couldn't get his permission. However they then asked if I had POA - why on Earth ask that, it makes no difference after death. I offered to send a copy of his death certificate- bear in mind this is just to talk about the table, nothing else. Aftet another 4 or 5 emails i gave up trying to get a person who had any common sense so I called customer services. Explained everything to him, his response- read me consumer acts, drone on about how old it was - what, yeh 8 months and used half a dozen times- broken!! Not interested in refunded or credit note or replacement- not even a 'oh we're sorry to hear aboutbyiur loss ' or 'sorry the table is useless ' just quotes that were read parrot fashion. So i will never ever order from them even if they were the last shop on Earth. I am disgusted by their lack of concern, care and they have no empathy whatsoever for customers. I cannot believe their total blindness to the situation. Easy Life you are expensive, uncaring, have no customer care relations and your attitude stinks.”

Posted 2 years ago

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Easylife Group is rated 1.1 based on 518 reviews