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Easylife Group  Reviews

1.2 Rating 543 Reviews
3 %
of reviewers recommend Easylife Group 
1.2
Based on 543 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 24%
Accurate And Undamaged Orders
Greater than 85%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Easylife Group  Reviews
Visit Website

Phone:

03030310777

Email:

Help@easylifegroup.com

Location:

Easylife Group Ltd Registered Office 11-13 Kings Terrace, London NW1 0JP, Registered in England. Company registration no. 05221840 VAT no. 760918415.

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Easylife Group  5 star review on 14th September 2024
Sandra Ria
Easylife Group  1 star review on 9th October 2021
Alison Jarvis
Easylife Group  1 star review on 9th October 2021
Alison Jarvis
Easylife Group  1 star review on 9th October 2021
Alison Jarvis
Easylife Group  1 star review on 7th April 2021
Paul Leeming
Easylife Group  1 star review on 9th June 2020
John Beckett
Anonymous
Anonymous  // 01/01/2019
I have today found that they have taken a total of £90 from my account, just starting to take up the fight. Who the hell do these people think they are?
Helpful Report
Posted 2 years ago
Used to deal with them bought a few bits and pops off them. But then they took £74.99 out of my account with no permission or consent can't find out what it's all about have said they will give me the money back still waiting but will not let it rest will take it further if need be I will not give in.
Helpful Report
Posted 2 years ago
As with other comments, my elderly Mum had four debits from Easilife for nothing before she spotted it. When she called she was told she had subscribed which she hadn’t. Thankfully her bank are sitting this for her. How can they get away with this!
Helpful Report
Posted 2 years ago
These scammers have been taking money from my elderly mother-in-law's debit card for months. They signed her up to a "rewards" club without her knowledge or agreement. Waiting for a refund. If it hasn't arrived in the promised 5 days then I'll try a charge-back with the bank or a small claim in the County Court. They claim to record all telephone calls so a 'subject access request' should make them provide a recording of the phonecall where they allege she agreed to the charges. What's the betting that recording is lost?
Helpful Report
Posted 2 years ago
Can’t stop the recurring payments that I never asked for in the first place. Complaint to consumer rights
Helpful Report
Posted 2 years ago
Fraudulant thieving bastards
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Posted 2 years ago
Hi! For anyone curious, the name of the company that does all the scam calls is Outsource Strategies, based in Cardiff.
Helpful Report
Posted 2 years ago
Was signed up to their Rewards without my knowledge and was debited (up to now) 3 monthly charges of £18.50. After many emails I got them to cancel the Rewards Scheme but so far no sign of a requested refund. Contemplating taking legal action possibly via small claims court. Anyone done this?
Helpful Report
Posted 2 years ago
Easylife for whom? Certainly not for this customer. The only source of an easylife is the aptly named above company who has committed fraud and theft toy bank account by deducting sales finances. I have never voluntarily subscribed to this company and have received absolutely nothing in return for all deductions starting in November 2021. Bank fraud team have been contacted and awaiting visit from Police Scitland as this is theft! Do not underestimate my intentions of retrieving my finances company has taken. Considering contacting a tabloid newspaper about this company's fraud.
Helpful Report
Posted 2 years ago
I would avoid this company at all costs, once you buy something from them you are then bombarded with phone calls from the Reward Club and no matter how much you tell them you are not interested in subscribing to anything, they sign you up without telling you and before you know it they start taking money out of your bank account without you knowing anything about it and without your permission, this is what happened to my husband and we only found out about by chance on the 8th December 2021 as we were checking our accounts, we are currently waiting to be paid back for all the unauthorised payments they have taken off his account, so beware I would seriously advise against ordering anything from Easylife as this is how the reward club which is a part of Easylife gets your bank account details and before you know it they have signed you up to some subscription and take money from your account without your knowledge or permission, so please be warned as it has happened to quite a lot of people, just google it for yourself. We will never trust this company ever again
Helpful Report
Posted 2 years ago
Never buy anything from this company! I purchased one item a year ago and have since received numerous phone calls saying I have received a reward. Despite being asked to be removed from their mailing list and remove my number I still receive calls - the latest this evening at 8.00. Have blocked their numbers but they simply call back using another number.
Helpful Report
Posted 2 years ago
Do not buy from this company -I am fed up with being harassed with phone calls -all because I once bought something from their catalogue(which wasnt that great btw). Also they keep sending catalogues - Haven't they heard of climate change ? total waste of paper -straight to bin.
Helpful Report
Posted 2 years ago
I unsubscribed but you still won't leave me alone!!! Magazine goes straight to recycling! Stop wasting paper and my time!!!!
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Posted 2 years ago
Absolute twunts. They won’t leave me alone after my mother bought some face masks off them in 2020. Repeatedly block them, come back with a new number. They also billed her for £75 of goods that she never even ordered. Thieving bastards should be shut down.
Helpful Report
Posted 2 years ago
Sick of ever ending phone calls. Some calls at 10pm at night. Blocked their number loads of times and still they come but under a different number. Wouldn’t get anything else from them even if it was free.
Helpful Report
Posted 2 years ago
Shocking fraudsters. 90 year old relative has just informed us that they have been illegally taking money from her account. She is neither on the Internet and this transaction was obviously completed by one of the agents over the phone. Disgraceful and DO NOT DEAL WITH THIS COMPANY.
Helpful Report
Posted 2 years ago
NO STARS. FRAUD, thieving bustards. How can they sleep. Hope they all go to hell and rot.
Helpful Report
Posted 2 years ago
Fraud fraud fraud You have taken to amounts from my account £70 and £10 without my permission this is FRAUD which is a crime and I have been in touch with the police and the fraud department of my bank. See you in court I’m the wrong one to rip off believe me you’ve made a big big mistake.
Helpful Report
Posted 2 years ago
From Anne Roberts I bought some items from easy life to the value of £39-98. On the 16th October. These items were on today’s bank statement. Two days later on the 18th of October the amount of £16 -99 was also taken out my account by EASYLIFE without my permission. The sales person on the 16th oct. tried to sell me something and I kept saying I could not hear what he was saying and he was not to take money out of my account, other than what I had just bought As pensioners we never do transactions of this nature by telephone unless planned in advance. For obvious reasons. However it is clear now that what this £16-99 was all about. Surely this is illegal and both my husband and I are 82 years and our health is not so good and do not know what steps to take to retrieve the money. That’s my experience with EASYLIFE. WHERE IS MY RE-EMBURSEMENT???
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Posted 2 years ago
Flagged as fraudulent several times. Tries to get money off you by automatically enrolling you to their subscription. When leaving a bad review, they don’t try to apologise and look into it the situation to change it. Avoid at all cost!
Helpful Report
Posted 2 years ago
Easylife Group  is rated 1.2 based on 543 reviews