Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“their respond is really quick and kind. so i don't feel any inconvenience about their service.”

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Posted 8 years ago

“I do a lot of buying from them never had any problems my last buy was new taps for bathroom so easy to manage when you have bad hands”

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Posted 8 years ago

“Poor service and resolution times for any kind of problem, especially delivery. Second bad experience with ebay, not sure i want to buy from them again!”

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Posted 8 years ago

“Wide choice of products and sellers, quick sending. Possibility to compare among quite á lot of sites. I always find what I'm looking for.”

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Posted 8 years ago

“ebay need to review their procedure when a Dispute is made against a buyer or seller they need to review the correspondence emails between parties before making a decision and not just make computer generated decisions”

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Posted 8 years ago

“I ordered a freezer door to replace it myself. It was for an old fridge freezer combination but I found the right door. The delivery was very promt and the product in ship shape.”

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Posted 8 years ago

“Competitive prices, plenty of choices, fast response, quick delivery.”

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Posted 8 years ago

“Good quality goods and fast delivery.”

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Posted 8 years ago

“Easy to use”

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Posted 8 years ago

“Quick service.”

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Posted 8 years ago

“Easy shopping”

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Posted 8 years ago

“Good shipping”

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Posted 8 years ago

“I ordered something and it didn't not come but all the other things I was happy with as everything else come but one come but was wrong thing”

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Posted 8 years ago

“Really good value products and never had a serious problem with any of the sellers.”

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Posted 8 years ago

“great shopping all in one place easy convenient and has an app too”

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Posted 8 years ago

“best choice for everything”

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Posted 8 years ago

“Fair prices”

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Posted 8 years ago

“Got what I needed”

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Posted 8 years ago

“Good product”

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Posted 8 years ago

“Fast postage”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,113 reviews