Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“Great site”

Helpful Report

Posted 8 years ago

“I have been with E bay for four years now. I have probably had about two small problems with sellers but they were rectified very quickly. I would not shop anywhere else. I was new to online shopping until I purchased my first order in 2013 but it was the best move I ever made. Well done Ebay for four years carefree shopping.”

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Posted 8 years ago

“Great service easy to shop and when I didn't receive a product they refunded the money.”

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Posted 8 years ago

“Being able to get what I needed so quickly and so affordable,you just can't get lots of things anywhere else but eBay UK solves this problem for me and have yet to be dissapointed that I can't get what I require,it's just like an aladdins cave for everybody.”

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Posted 8 years ago

“the product are priced very economical and fast, free delivery”

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Posted 8 years ago

“Usually prompt delivery and easy payment but too many fake products (not authentic) and excessive packaging.”

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Posted 8 years ago

“Fast, exactly as ordered, outstanding value for money and well, if uniquely packaged.”

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Posted 8 years ago

“Delivery on time No hassle payments on Paypal Good communication”

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Posted 8 years ago

“eBay's after purchase services are second to none friendly agents and fair ajudication.”

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Posted 8 years ago

“Quick easy to use and product arrived swiftly with no fuss”

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Posted 8 years ago

“Great payback service and customer service, products are nearly always good !”

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Posted 8 years ago

“Cheap imported goods”

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Posted 8 years ago

“Always get what im looking for cheaper then other webb sites and high street stores, the variety of things available to buy is more expanse than any other webbs site, and almost always get free delivery. I can search anything that im after and almost always find it on ebay”

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Posted 8 years ago

“I received my Guerlain perfume in good time after order and have been very pleased with the product. It is Allegoria Pampelune and smells gorgeous and fresh. A very good price for the 125 ml as well.”

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Posted 8 years ago

“Fast in deal”

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Posted 8 years ago

“good prices and variety of products”

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Posted 8 years ago

“Easy transaction quick dispatch .”

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Posted 8 years ago

“Still waiting on item,6 months later.”

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Posted 8 years ago

“Someone scammed me. And eBay was no help at all”

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Posted 8 years ago

“Fast postage, great items and prices, there just isn't really any competition for the kind of things I buy!”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,113 reviews