Ebay Reviews

Name: Ebay
Rating: 3.05

3.1 Rating 4,173 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Danny

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with the service. Never received my order after a long wait of 4 months. Still don't have it.”

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Posted 7 years ago

“Buying electrical is a waste of time, the 12 month guarantee on such items bought in the UK by law is worthless. Buy you're electrical elsewhere”

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Posted 7 years ago

“I ordered some items and till today, I have not received the items and/or refunds. They are absolutely unreliable, unpreffessional, crooks, scammers, to say the least. I intend top take them to consumer council.”

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Posted 8 years ago

“Con. 1 pound selling items cost me £150 and didn't sell customs service rude use Facebook it free and better”

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Posted 7 years ago

“Charged £300 for an item I didn't sell and wasn't aware I would be charged such I huge amount for an item I listed 3 times with a reserve. When I called ebay. They didn't care at all and took the Money in full which bow leaves me and my kids to struggle.”

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Posted 7 years ago

“Out $100. eBay is NOT worry-free shopping. A few months back I purchased Canada goose jacket, which was advertised as authentic. It was not, and it wasn't even a good fake, it was ridiculous. The seller purposely hid the fake logo, and hologram looked to be real from the pictures. I naturally went to return, eBay told me if the seller hasn't provided a return shipping label, I would have to pay for one, and the seller has to pay me back for the cost. Seller never did, months of back and forths with the seller, he shut me out, eBay "stepped in," but they didn't do anything. I called customer service a few times, hours of holds, they said they'll look into it, never got a callback. called again, hours of waiting again, then the lady said they wouldn't refund since it was not their responsibility the guy cheated me and HUNG UP ON ME! I'm out a hundred bucks because I trusted eBay's "Worry-Free shopping." There is no money back guarantee. NEVER trust a seller with "No returns, But backed by eBay money back guarantee."”

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Posted 7 years ago

“I am trying to get my refund but have been lied to twice by your customer services that I would receive it within 24 to 48 hours. I called on Monday 1st October and again on Wednesday 3rd October to complain and I was again promised the same. I bought an item that was not a described, waited ages to obtain a return label and now it has been delivered, I just want my money back please (without the lies).”

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Posted 7 years ago

“Ebay used to be good, now its just about how much money they can make out of Sellers. Never seen so many bad reviews as I have this last year or so. Think they got too big for their Boots.”

Helpful Report

Posted 7 years ago

“If you're a seller any buyer can claim the item doesn't work or is damaged, eBay will almost always side with the buyer and you can end up losing the item as well as the payment the buyer made for it. Ebay reps will usually tell you anything to get you off the phone and different reps will tell you different stories. If you lose a lot of money due to ebay's ridiculous policies, you can take eBay to court for £25 - search Money Claim online and "taking eBay to court." - this is exactly what I'll be doing. There is no way that a buyer should end up with both THE ITEM and a REFUND and I lose the item. eBay needs to wale up. Pathetic service, untrained reps that will tell you the biggest load of rubbish, and an arrogant attitude. Awful company.”

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Posted 7 years ago

“what a ripofff, ebay are scum - then they hold your money for no reason. who knows what they do with it.”

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Posted 7 years ago

“Shutting down accounts and delisting items without warning and without a proper explanation.”

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Posted 7 years ago

“WHY YOU SHOULD NOT SELL ON EBAY List of events: 1) Sell laptop to buyer (working perfectly and thoroughly checked) 2) Provided faster postage to buyer (at a cost to me) 3) Seller requests item not as described within 24hrs 4) Despite my listing having no returns - eBay insists on ME PAYING FOR THE RETURN POSTAGE .....despite extra postage I provided not being refunded to me by the buyer !!!???### 5) I ask for proof of the problem from the buyer. No proof is forthcoming...... 6) Despite the case not being resolved, EBay side with buyer ! 7) Buyer keeps laptop AND gets refunded the money ! Outcome 1 = scammed Outcome 2 = not fair / bordering on illegal actions by eBay Conclusion = eBay don't care about sellers and always side with the buyer Summary = you have been warned!”

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Posted 7 years ago

“Evil company. Disgusting the way they treat people. Never will I use the site again. Family wreckers. Shut my account down and resulted in my business shutting down.”

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Posted 7 years ago

“Had very bad experience for seller....Seller are allowed nothing to do against buyer..lol..is like joke not a good place to do fair business,so losing money from scam buyers.. Had very bad experience, they take all fee from sellers and not willing to support. Ask seller to provide extra service or they give space for fraud or for buying feedback from buyers and then issuing full refund to buyer without any proof Business watch need to look ebay business policies for seller and what support are they giving to seller is nothing. 7 out of 10 on ebay staff are not willing to resolve a query or says it does not violate their policy without giving any policy Reference no or any justification, so most of staff makes decision on personal basis. If one query is not solved by one staff, if you speak to someone else after some time that query will be solved”

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Posted 7 years ago

“Ebay should be called scam central, money taken no goods and no recourse. So called buyer protection is rubbish.”

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Posted 7 years ago

“I understand i have to pay 35p for each item i list but i object to paying again every time i relist. Relistings should be free! Also the fee you charge on postage that the buyer pays is nothing short of theft....i charge what it actually costs to post a buyers item and thats what the buyer believes this cost is for and strongly object to ebay taking a percentage of this”

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Posted 7 years ago

“Item lost after it entered bureaucratic French postal system. Still awaiting the part.”

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Posted 8 years ago

“Worst place to sell many scammers will rip you off and ebay will take their side No protection for sellers at all I lost number of payments with out having my items back all the return process is just faulty”

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Posted 7 years ago

“Seller did not pay enough postage so I had to cover the cost. I called ebay who initially advised me to open a case and that the seller was liable for the fees. I had to wait 8 days before ebay would step in, however when they did step in, they completely ignored everything I wrote in the case. After sending them emails, the operators (Ashwini F. and Abha S.) did not seem to understand English and were no help whatsoever.”

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Posted 7 years ago

“The buyer protection is a joke... Very rarely are atypical cases, when no one can be responsible for the loss, then eBay should pay...that's why we are charged with huge fees- for insurance, but... it does not seem to work that way.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,173 reviews