Ebay Reviews

Name: Ebay
Rating: 3.06

3.1 Rating 4,157 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone

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154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not happy with the amount of time it took to get my last order. I was told my delivery would arrive on Wednesday. I took the day off work. The order did not arrive until friday. On the tracking website though it shows my order was delivered on Thursday? There was no communication to mention the delay and the website was not regularly updated. Not happy”

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Posted 7 years ago

“Their money back guarantee is no guarantee at all and no protection from the scammers that they promote, due to their greed for fees.”

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Posted 7 years ago

“They didnt”

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Posted 7 years ago

“always take the side of the seller so you get no item and no refund”

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Posted 7 years ago

“Not happy with the service. Never received my order after a long wait of 4 months. Still don't have it.”

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Posted 7 years ago

“Buying electrical is a waste of time, the 12 month guarantee on such items bought in the UK by law is worthless. Buy you're electrical elsewhere”

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Posted 7 years ago

“I ordered some items and till today, I have not received the items and/or refunds. They are absolutely unreliable, unpreffessional, crooks, scammers, to say the least. I intend top take them to consumer council.”

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Posted 7 years ago

“Con. 1 pound selling items cost me £150 and didn't sell customs service rude use Facebook it free and better”

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Posted 7 years ago

“Charged £300 for an item I didn't sell and wasn't aware I would be charged such I huge amount for an item I listed 3 times with a reserve. When I called ebay. They didn't care at all and took the Money in full which bow leaves me and my kids to struggle.”

Helpful Report

Posted 7 years ago

“Out $100. eBay is NOT worry-free shopping. A few months back I purchased Canada goose jacket, which was advertised as authentic. It was not, and it wasn't even a good fake, it was ridiculous. The seller purposely hid the fake logo, and hologram looked to be real from the pictures. I naturally went to return, eBay told me if the seller hasn't provided a return shipping label, I would have to pay for one, and the seller has to pay me back for the cost. Seller never did, months of back and forths with the seller, he shut me out, eBay "stepped in," but they didn't do anything. I called customer service a few times, hours of holds, they said they'll look into it, never got a callback. called again, hours of waiting again, then the lady said they wouldn't refund since it was not their responsibility the guy cheated me and HUNG UP ON ME! I'm out a hundred bucks because I trusted eBay's "Worry-Free shopping." There is no money back guarantee. NEVER trust a seller with "No returns, But backed by eBay money back guarantee."”

Helpful Report

Posted 7 years ago

“I am trying to get my refund but have been lied to twice by your customer services that I would receive it within 24 to 48 hours. I called on Monday 1st October and again on Wednesday 3rd October to complain and I was again promised the same. I bought an item that was not a described, waited ages to obtain a return label and now it has been delivered, I just want my money back please (without the lies).”

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Posted 7 years ago

“Ebay used to be good, now its just about how much money they can make out of Sellers. Never seen so many bad reviews as I have this last year or so. Think they got too big for their Boots.”

Helpful Report

Posted 7 years ago

“If you're a seller any buyer can claim the item doesn't work or is damaged, eBay will almost always side with the buyer and you can end up losing the item as well as the payment the buyer made for it. Ebay reps will usually tell you anything to get you off the phone and different reps will tell you different stories. If you lose a lot of money due to ebay's ridiculous policies, you can take eBay to court for £25 - search Money Claim online and "taking eBay to court." - this is exactly what I'll be doing. There is no way that a buyer should end up with both THE ITEM and a REFUND and I lose the item. eBay needs to wale up. Pathetic service, untrained reps that will tell you the biggest load of rubbish, and an arrogant attitude. Awful company.”

Helpful Report

Posted 7 years ago

“what a ripofff, ebay are scum - then they hold your money for no reason. who knows what they do with it.”

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Posted 7 years ago

“Shutting down accounts and delisting items without warning and without a proper explanation.”

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Posted 7 years ago

“WHY YOU SHOULD NOT SELL ON EBAY List of events: 1) Sell laptop to buyer (working perfectly and thoroughly checked) 2) Provided faster postage to buyer (at a cost to me) 3) Seller requests item not as described within 24hrs 4) Despite my listing having no returns - eBay insists on ME PAYING FOR THE RETURN POSTAGE .....despite extra postage I provided not being refunded to me by the buyer !!!???### 5) I ask for proof of the problem from the buyer. No proof is forthcoming...... 6) Despite the case not being resolved, EBay side with buyer ! 7) Buyer keeps laptop AND gets refunded the money ! Outcome 1 = scammed Outcome 2 = not fair / bordering on illegal actions by eBay Conclusion = eBay don't care about sellers and always side with the buyer Summary = you have been warned!”

Helpful Report

Posted 7 years ago

“Evil company. Disgusting the way they treat people. Never will I use the site again. Family wreckers. Shut my account down and resulted in my business shutting down.”

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Posted 7 years ago

“Had very bad experience for seller....Seller are allowed nothing to do against buyer..lol..is like joke not a good place to do fair business,so losing money from scam buyers.. Had very bad experience, they take all fee from sellers and not willing to support. Ask seller to provide extra service or they give space for fraud or for buying feedback from buyers and then issuing full refund to buyer without any proof Business watch need to look ebay business policies for seller and what support are they giving to seller is nothing. 7 out of 10 on ebay staff are not willing to resolve a query or says it does not violate their policy without giving any policy Reference no or any justification, so most of staff makes decision on personal basis. If one query is not solved by one staff, if you speak to someone else after some time that query will be solved”

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Posted 7 years ago

“Ebay should be called scam central, money taken no goods and no recourse. So called buyer protection is rubbish.”

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Posted 7 years ago

“I understand i have to pay 35p for each item i list but i object to paying again every time i relist. Relistings should be free! Also the fee you charge on postage that the buyer pays is nothing short of theft....i charge what it actually costs to post a buyers item and thats what the buyer believes this cost is for and strongly object to ebay taking a percentage of this”

Helpful Report

Posted 7 years ago

Ebay is rated 3.1 based on 4,157 reviews