Ebay Reviews

Name: Ebay
Rating: 3.06

3.1 Rating 4,165 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,165 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“just got 100 odd quid from a sale why is it holding my money its mine you scaley faggot nonces”

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Posted 7 years ago

“Prompt and quick delivery on daily deals”

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Posted 7 years ago

“I didn't get paid by buyers that won bids of my items. Ebay just want me to file a claim for refund of sale fee. However, its a pain to relist my item and I've to go thru the frustration. Ne penalties for buyers that don't pay???”

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Posted 7 years ago

“No real eBay price guaranteed. Regardless of purchase history, eBay sided with the sellers. One day over $300 of shipments did not arrive. Other carrier shipments DID arrive, just not the one. The others were on my porch received”

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Posted 7 years ago

“Worst customer service of my life.. If you ever have a problem the workers have no idea what they are doing and if you want to report the workers there is no way of knowing who they are as you don't get sent emails when you call to ask for feedback.. A DODGY company I would avoid..”

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Posted 7 years ago

“Open door for fraud from dishonest buyers. Ebay ALWAYS sides with the buyer with no evidence. Total scam. I'll stopping all my ebay operations.”

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Posted 7 years ago

“I sold a phone for £327 on EBay. By the time they took their fees I got £275 (PayPal took 3%). I called customer services who told me that it was too much but that I should have waited until they had an offer on and not specified a reserve. Extortion”

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Posted 7 years ago

“Bought a nail art kit off eBay for near 100 pound only to find the product to be such a low quality within 15 seconds the uv lamp went bang replacement sent only for it to do the same now they won't message back do net buy with the seller gelnailvarnishshop they are a waste of time”

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Posted 7 years ago

“eBay sucks. The payment is unsecured. They store Bank account details in their own database. Refunds went to wrong PayPal account. They delete sell history. What ?!?! Customer service closed the chat. I closed the account.”

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Posted 7 years ago

“Worst service I have seen in the US. The customer service is terrible and keep giving wrong advice. I lose money and lose product. It really sucks. They should be out of business.”

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Posted 7 years ago

“This year I have paid more than 6 products that never arrived. Ebay doesn't do anything to protect buyers. Now I asked for a refund and they says i'm not covered by money back. So my money flew away. Half of the product I have ordered didn't arrived and they do nothing. I used to give one star to those with problems. Now I can't do that either. STOP using Ebay!!! Is a scam!”

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Posted 7 years ago

“Greedy, doesnt care about their number one profit makers, sellers. RAPES you in fee's.....”

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Posted 7 years ago

“Bought an item in euros and phoned ebay to ask how to avoid paypal rip off foreign exchange rates only to be told it was not possible. Then I found it was possible. Ebay is obviously working with paypal to rip you off by forcing you to use paypal's foreign exchange rates. Terrible”

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Posted 7 years ago

“Been defrauded on this platform 3 times in 12 months. Latest by a seller called ohungryeye. In this last case I was sold a book with the last 5 pages missing. Won't use ebay again.”

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Posted 7 years ago

“Will never be using ebay again I never received my parcel despite dozens of calls, emails and hours of my time. I bought a table which the couriers said was put in a safe place with a blank image to show nothing. Not sure how you can leave a table outside a shop and class it as a safe place!! either it was never left there or they where at the wrong location. Either way I never received it and paid £200 for it - Not very happy.”

Helpful Report

Posted 7 years ago

“ordered 2 clamps the same. only sent 2 different ones, trying to get it sorted was a nightmare. Speedy delivery but took days to answer emails, i prefer phone but you need a like minded person other end, First told directed to wrong department and customer services would call me. no phone call. called again told as internet sale they could not deal with it. Back to emails, spent hours trying to sort simple problem out, company lack product knowledge and can not resolve simple delivery issues. Would never use again”

Helpful Report

Posted 7 years ago

“No protection for sellers whatsoever fees for selling are steep and you have no control over whether you can close your account or not”

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Posted 7 years ago

“I gave seller a bad review. as i recieved a fautly product. ebay sent me a email of breaching policy?”

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Posted 7 years ago

“Having massive problems with ebay that opted me in click and collect without me knowing, asking for authorisation or giving the chance to say yes or no to the option when listing the items...WHY I NEED TO PUT MY PASSWORD TO ACCESS MY ACCOUNT TO CHANGE SETTINGS, WHILE EBAY CAN DO THIS WITHOUT ASKING? I guess passwords are meant to exist to protect accounts, no?!?! The problem is that now 2 buyers have purchased items selecting click and collect ( which BTW I didn't even knew existed), I have post the items via royal mail ( as it was my selected shipping method), didn't wrote the click and collect code as I didn't knew it was a click and collect code and that was essential to allow buyers to collect the item....now buyers can't collect the items, have opened cases against me ( first in 10 years of selling on ebay) and have already spend two afternoons on the phone with ebay costumer service that said will fix things for me, but at the end didn't! One costumer has already been refunded from my account, while when on the phone with costumer service they admit it was their fault this situation and that ebay would refund costumers- if I wasn't opted in without me knowing, or at least I would have received a reminder on how to handle a sale involving a shipping method I haven't selected I won't have lost my items, the sale money and two afternoons. Very very unhappy on how the situation has been handled, on ebay modifying my account settings without previous authorisation and on how the costumer service said that I was right and would have been helped but actually didn't!”

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Posted 7 years ago

“Charged me a fortune for an item I didn’t even sell just because the prospective buyer wanted to see it before he considered buying so I gave him my mobile number & postcode. Total thieves.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,165 reviews