Ebay Reviews

Name: Ebay
Rating: 3.05

3.1 Rating 4,173 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Danny

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lost my box two months to get money back not good”

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Posted 7 years ago

“eBay forced buyer refund but didn’t require buyer to return item...out $270”

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Posted 7 years ago

“There are listings with fraudulent information. I found a flex bracelet on ebay that was marked 925. It was gold over silver. But the heading stated "14kt over silver..." If it was 14kt, it would have stated that on the bracelet. Gold over silver is vermeil and has a group of metals, one being copper. I called ebay and they did nothing about it I want to sell my gold on ebay now and state it is 14 kt. Fraudulent site”

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Posted 7 years ago

“I bought 2 books on November 2017 and didn't receive them. Since 1,5 year, I sent lots of email. I just wanted a refund, but nobody helped . I feel very sad and disappointed. This was the first time that I used ebay for online shopping and I didn't receive my items.I don't think I will use it !!!!!!”

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Posted 7 years ago

“Be aware of misleading descriptions. I happily shopped bits and pieces on eBay for years but have always been quite careful, knowing things are not always as good as they are described. I will no longer bother with eBay. My most recent items were all fails: a "Bicycle Seat Cover Silicone Gel Pad", from znuonline, which has no gel or silicone. "Transition Photochromic Progressive Multi Focus Reading Glasses", from 1st.ing, which are worse than no glasses at all and an "ankle Protector Ankle Brace Guard Foot Support Sport" from lalanggift, which was completely different to the one shown. You can pretty much guarantee that items listed as Sterling Silver, even when "marked 925", are only silver plated. It's just too disappointing. I will not bother with eBay anymore. If you are going to shop on eBay, be very alert, read every detail and be very conscious of the dates of expected arrival and when a transaction will be closed so that you can take action if necessary.”

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Posted 7 years ago

“They charge you for items you haven’t actually sold if you share any contact info with a prospective buyer who wants to view first. Total rip-off thieving company.”

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Posted 7 years ago

“Ordered a phone on 4th Dec for delivery 10th. Chased by email several times was told it had been sent. Not received by 18th when Ebay informed me the seller had been removed from their sellers list. I again contacted seller and said if not shipped to cancel order. On 21st I again told supplier to cancel and refund my money. On 8th Jan 19 the parcel was delivered and signed for by a neighbour. I contacted Ebay to get sellers address to return parcel and to get my money back. Ebay informed me that as I had the order I did not qualify for a refund. Never deal with the robbing b------- again.”

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Posted 7 years ago

“Ebay . Terrible customers service and talk to people in different country which can not speak English. Never again”

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Posted 7 years ago

“just got 100 odd quid from a sale why is it holding my money its mine you scaley faggot nonces”

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Posted 7 years ago

“Prompt and quick delivery on daily deals”

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Posted 7 years ago

“I didn't get paid by buyers that won bids of my items. Ebay just want me to file a claim for refund of sale fee. However, its a pain to relist my item and I've to go thru the frustration. Ne penalties for buyers that don't pay???”

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Posted 7 years ago

“No real eBay price guaranteed. Regardless of purchase history, eBay sided with the sellers. One day over $300 of shipments did not arrive. Other carrier shipments DID arrive, just not the one. The others were on my porch received”

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Posted 7 years ago

“Worst customer service of my life.. If you ever have a problem the workers have no idea what they are doing and if you want to report the workers there is no way of knowing who they are as you don't get sent emails when you call to ask for feedback.. A DODGY company I would avoid..”

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Posted 7 years ago

“Open door for fraud from dishonest buyers. Ebay ALWAYS sides with the buyer with no evidence. Total scam. I'll stopping all my ebay operations.”

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Posted 7 years ago

“I sold a phone for £327 on EBay. By the time they took their fees I got £275 (PayPal took 3%). I called customer services who told me that it was too much but that I should have waited until they had an offer on and not specified a reserve. Extortion”

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Posted 7 years ago

“Bought a nail art kit off eBay for near 100 pound only to find the product to be such a low quality within 15 seconds the uv lamp went bang replacement sent only for it to do the same now they won't message back do net buy with the seller gelnailvarnishshop they are a waste of time”

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Posted 7 years ago

“eBay sucks. The payment is unsecured. They store Bank account details in their own database. Refunds went to wrong PayPal account. They delete sell history. What ?!?! Customer service closed the chat. I closed the account.”

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Posted 7 years ago

“Worst service I have seen in the US. The customer service is terrible and keep giving wrong advice. I lose money and lose product. It really sucks. They should be out of business.”

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Posted 7 years ago

“This year I have paid more than 6 products that never arrived. Ebay doesn't do anything to protect buyers. Now I asked for a refund and they says i'm not covered by money back. So my money flew away. Half of the product I have ordered didn't arrived and they do nothing. I used to give one star to those with problems. Now I can't do that either. STOP using Ebay!!! Is a scam!”

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Posted 7 years ago

“Greedy, doesnt care about their number one profit makers, sellers. RAPES you in fee's.....”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,173 reviews