Ebay Reviews

Name: Ebay
Rating: 3.05

3.1 Rating 4,173 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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Danny

Ebay 1 star review on 11th September 2025

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155

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really Bad Customer Service will never use again”

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Posted 8 years ago

“0 stars not Google on money back stuff bad listing everywhere”

Helpful Report

Posted 8 years ago

“Atrocious. No protections for sellers at all. Received harassing and threatening emails from a buyer despite them receiving two items in perfect condition, and as described. Said buyer then demanded refund for both items, and lied about the condition of them for said purpose, and posted an untrue and negative review. Ebay did nothing to help me. Instead, they threatened me with debt collectors, and said buyer now has refund from eBay, AND the items. And i have had to pay again, despite doing nothing wrong. I am down two valuable items, down the money on top of that, and have been treated horrendously, all because someone chose to lie, and wanted money out of me. Never using Ebay again. Disgraceful.”

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Posted 8 years ago

“wrong product”

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Posted 8 years ago

“https://www.ebay.co.uk/sch/worldwidedjtunes/m.html?_nkw=&_armrs=1&_ipg=&_from= Everything this seller is selling are unauthorized copies & it looks like eBay just allow it not good for the honest music sellers”

Helpful Report

Posted 8 years ago

“Seller is selling are unauthorized copies”

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Posted 8 years ago

“Bought item size 6-8 received a 3-5 with the wrong label. Ebay are in breach of contract refusing to honour their guarantee displayed on every page. Not worth suing for 5£”

Helpful Report

Posted 8 years ago

“As a business seller you have no rights. You end up having the goods back if the customer isn't in to collect or of changes his mind. You end up losing the small profit you started with. Be warned.”

Helpful Report

Posted 8 years ago

“Ordered 2 digital time switches 18 th Sept for del`y on 27th arrived ok paid £11.98 .Within a few day`s 1 simply stopped working ,contacted supplier by e/m they advised me eventually after 3/4 more e/mail`s of a tracking no ,on search for this no it did not exist ?? . The last contact with them was on 5th Dec and NO reply from them since . So once bitten twice shy shan`t be using them again ( Business name BLUE CITY EUROPE LTD Berkshire”

Helpful Report

Posted 8 years ago

“I bought a product on ebay from a company near me and arranged to collect it and pay cash but its a dreadful area so I asked the seller to give me a phone number in case I got lost. Ebay would not allow this and I was not much bothered but now Ebay has restricted my account so I cannot buy or sell anything. So I ring up and the Customer Service number is wrong! So I get the right one and they can't help so I ask to speak to the respondents supervisor. He's busy but will ring back in half an hour. He does not. I telephone again and ask for a supervisor again but he's busy and will ring back in an hour but again does not!!! Arrogant company without enough staff, those it has do not care for customers. I have bought or sold 800 items over the years and this s how they treat me. I have some transactions to complete and then will never deal with them again.. I suggest other users stop dealing with this unpleasant company,”

Helpful Report

Posted 8 years ago

“Seller couldn't fulfil 2 separate orders and refunded a month later after I chased them. Negative feedback was left for both orders and subsequently removed by ebay. Although they make it extremely difficult to actually get in touch with someone at ebay, I eventually managed to get a message back from them stating along the lines "due to privacy concerns we can't discuss feedback removal". If it wasn't such a well-known company, I'd be sure it was a scam website.”

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Posted 8 years ago

“The description of the product was completely misleading.not tube skirts at all.”

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Posted 8 years ago

“We ordered Dining table from worldstores ltd for next day delivery. The top of the table arrived as requested. But no base. Attempts to contact this company were met with "we are having technical difficulties at the moment". After contact was made with the delivery company a base was delivered the next day, this item was packaged and therefore unable to inspect. Upon opening, the base was split. Still trying to contact worldstores. Not a happy person.”

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Posted 8 years ago

“Never give you your money back if something goes wrong.”

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Posted 8 years ago

“Ebay blocked me from buying off the as the state iv been buying to much so the blocked my account thought thats what ebay was for but no id give it a wide birth an a 0 star not happy at all with customer service it stinks the email me regular think the takin pee out of me with deals an knowing the blocked me”

Helpful Report

Posted 8 years ago

“They didn't. Buyer protection is a joke. It toke over a month to get a refund for an item that was listed that broke eBay's own policy's by being a cheap knock off”

Helpful Report

Posted 8 years ago

“The site was purchased from a couple of times, years ago, as my dad wanted something from them and doesn't have access to the internet. Recently, believing that my account previously set up with them would still be active, an order was placed for two second hand glasses. Difficulty was experienced with logging in, with the website claiming that my log in details were not correct, so an account was registered with them, when a password reminder request resulted in the website claiming that my email account was unrecognized. Shortly after the order was placed, an email was received from ebay saying that my account had been suspended due to 'serious security concerns' (me having trouble logging in) and it would not be possible to re-register for an account. The energy of that email was very bad and made me feel that ebay was suspecting me of behaving inappropriately. When the glasses were delivered, they were very scratched and in a very poor condition. This was not described on the website and the scratches were not visible in the photograph. Due to not being able to log in to my account, the seller could not be contacted. When ebay's help page was looked at, it just invited me to 'log in for further help'. The order had actually been checked out as a guest on ebay, due to the problems with logging in and according to ebay's website, there should have been an access code in the confirmation email that was sent to me when placing the order, which would have allowed me to log in to see the order that was placed and, presumably, contact the seller with regard to the condition of the items that were delivered. There was no access code in the email, just a transaction ID and item ID. The glasses were returned to the return address that came on the outside of the parcel, with a handwritten note explaining why the seller hadn't been contacted prior to returning the items. It remains to be seen whether a refund will be forthcoming. My experience of shopping on ebay has been one of hassle, being accused of inappropriate behaviour (which was a very unhappy experience for me) and of not receiving the help, support or service that was needed. There were no contact details on ebay's website for me to email or telephone them; the only way to receive assistance, it seems, is to log into your account with them - they don't seem to have considered the possibility of someone needing assistance who can't log into their account or who doesn't have an account with them. If you're not already an avid ebay fan, they would definitely not be recommended for their shopping experience. Amazon has been shopped at for years and their customer service has generally been much better. Etsy, more recently has been shopped at, with no serious difficulties so far, so there are definitely better alternatives than ebay.”

Helpful Report

Posted 8 years ago

“IF YOU ARE A BUYER YOU SHOULD BEWARE THE EBAY RESOLUTION CENTRE. Despite the fact that EBAY where informed that I didn't receive the item I have paid for, the tracking number supplied by the vendor is not recognised by the carrier, and the item is not where the vendor claims it is, EBAY DECIDED I AM NOT DUE A REFUND .”

Helpful Report

Posted 8 years ago

Helpful Report

Posted 8 years ago

“I bought a telephone from Insdec on ebay. After lots of problems I contacted this seller. 3 messages were ignored. These were confirmed by eBay as having been delivered to the seller (no technical problems). I then approached the manufacturer. They confirmed their telephones are made for specific countries. The phone sold to me in Australia was not listed as being specifically for the European market. The serial number suggested Poland as the target market. Please check ebay. Insdec, at the time of writing, has a 98.9% positive feedback score. Yet they sell a lot of products. The problem comes when there's a complaint. 5 buyers in the last month alone report messages being ignored. The company also trades as Inkoo.co.uk.”

Helpful Report

Posted 8 years ago

Ebay is rated 3.1 based on 4,173 reviews