Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,142 Reviews

52 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,142 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“is fraudulent, only looking after themselves. ebay customer service are none existent too. they don't want to help at all.”

Helpful Report

Posted 12 years ago

“Th eBay customer service hold music is really upbeat and nice. then, when you get through to an agent, its all just bullcrap”

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Posted 12 years ago

“your customer support for fraud is terrible! Its made me think twice about using your service.”

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Posted 12 years ago

“eBay customer service is a joke, no wonder everyone rips people off, NEVER SELL ON EBAY, you will get ripped off eventually,”

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Posted 12 years ago

“just rip off everyone else and not pay your taxes and continue with the worst customer service of all time.”

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Posted 12 years ago

“Answer customer's questions promptly and be polite! Customer service is still important online.”

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Posted 12 years ago

“Feeling unappreciated by eBay right now and the worst part...Their "Customer service" department is useless...”

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Posted 12 years ago

“bad customer service from eBay.”

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Posted 12 years ago

“OMG! eBay UK customer service are poor. Been transferred 3x times!”

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Posted 12 years ago

“Never check my eBay messages and just did and they said I've been suspended for a week and have to contact customer service”

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Posted 12 years ago

“not having a good customer service experience. your representative doesn't know anything and no supervisor is available.”

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Posted 12 years ago

“Ebay's hold line for customer service song sounds like Taylor Swift should be singing along... Annoyed”

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Posted 12 years ago

“eBay "customer service" is the most incompetent group of inbreds I have ever had the misfortune of dealing with”

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Posted 12 years ago

“83 minute hold time for customer service???? Are you serious?????”

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Posted 12 years ago

“by far has the WORST customer service I've ever seen. Wow pathetic, really you need to change ebay”

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Posted 12 years ago

“Shameful attitude and customer service from manager Carl in Carphone Warehouse St Stephens Hull today. Shocked. Won't be back.”

Helpful Report

Posted 12 years ago

Ebay is rated 3.1 based on 4,142 reviews