Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,107 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Nigel Devlin

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp (+ 4 4 73 88 6 97 9 58.) And Harrylucy977 (at) Gmail . Com Help Me Recover My Lost Money

William

+ 1 216 233 9442 Whatsapp Support Contact Help At Fraudshieldrecovery. Com

Anonymous

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Normally happy but after a dispute with a seller asked ebay to step in and now over a month later no response all attempts to contact them have been dead ends or redirected. Please ebay get back to me”

Helpful Report

Posted 4 years ago

“Good place to buy stuff and claim they didn't arrive. lots of options to steal from seller's between eBay and PayPal...you will love buying and getting a refund within 6 months.”

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Posted 4 years ago

“The live betting feature did not update and I lost the bidding because of it”

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Posted 4 years ago

“Non-existent customer service. I purchased an electric oven burner and the seller refused a refund telling me it was a medical device. The seller refund policy was meant for medical devices and not for consumer products. I contacted eBay customer service and they decided to close-out the inquiry without contact the buyer. I can see you going out of business within years of this review. eBay, listen to your customers!”

Helpful Report

Posted 4 years ago

“I purchased an item from seller on ebay, when I request a return the seller refused and did not accept the return Ebay Guys refused to refund my money back, saying I have to cantact the seller. All that it seems a fraud my money has to be refunded on the insurance, imagine no one is trying to solve the issue!”

Helpful Report

Posted 4 years ago

“I use ebay but I always come back to feeling like it's such a headache and I hate it. The amount of bad items that I get and dont get a refund after I ship it out with their label is bad. If you have a problem and need to call them, good luck. Customer service e is the worst I've ever dealt with.”

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Posted 4 years ago

“I stop selling on EBay after a customer damaged my Item and eBay refund him ! I don’t trust this website! Be aware is not like Amazon.com! I proved to eBay with pics . how was my item before shipping and how was returned. They are scammers ! Don’t recommend this website like seller!!! Or if you still want to sell on eBay choose local pick up only!”

Helpful Report

Posted 4 years ago

“Very bad experience with eBay and vendors they charge you for the good quality and they’ll send you very cheap material very very bad experience I will never ever buy anything from eBay they ripping off people I bought bulb last week It’s supposed to be white bulb and I received Blue bulb I tried to talk to the vendor he’s been all boshiit this n that very disappointed don’t waste your money on eBay”

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Posted 4 years ago

Helpful Report

Posted 4 years ago

“Don't sell on ebay . Sold items but buyer didn't pay or collect but was allowed to leave personal bad feedback. Ebay wouldn't take it off. Buyer also sent me abusive messages. Ebay not interested in supporting sellers . Expensive fees ridiculous rules . No customer service”

Helpful Report

Posted 4 years ago

“Ebay is just another one of those big corporates who let's scammer steal a bunch of money and let them get away with it for personnal profit. Wich 'entity' could be big enough to monitor them in a legit way? I don't know and that is a scary though. Definetly one of the world's worst decease.”

Helpful Report

Posted 4 years ago

“Worst customer service I have ever had to deal with. I created a new account, I don't know any accounts at all and as soon as I created one, it gets suspended for NO REASON AT ALL. when I was about to chat the customer service just closes the chat”

Helpful Report

Posted 4 years ago

“eBay customer service continues to fail on all categories. Complete waste of time to try and resolve issues. Doesn’t matter if it is chat, email or by phone. Buyers can rip you off and eBay will keep them happy. Just had a buyer return a piece of yellow foam and eBay refunded him the purchase price. You cannot do anything about buyers taking advantage or leaving negative feedback. They talk condescending to sellers and thank you for understanding, when you know their explanation makes no sense. The only advice they can give you is to block buyer from purchasing future items, so it does not happen again. eBay has no leadership in customer service, policies to help sellers, and making it harder harder to contact service reps who could care less. They use to have descent reps that could help sellers, but now have clueless reps that must be looking at templates, because they do not understand problems.”

Helpful Report

Posted 4 years ago

“EBAY KEEPS GETTING WORSE AND WORSE. THEY NO LONGER WILL TALK TO YOU AND IF THEY DO IT TAKES ABOUT AND HOUR TO ACTUALLY TALK TO SOMEONE THAT DOES NOTHING ANYWAY. FIND ANY OTHER SITE TO BUY AND SELL. BIGGER COMPANIES THAN EABY HAVE FALLEN. EBAY BETTER WAKE UP THEY ARE ON THE WAY DOWN. WAKE UP GOOGLE, YOU'RE NEXT.”

Helpful Report

Posted 4 years ago

“Learned it the hard way but if you read this before you start using ebay, PLEASE AVOID AT ALL COSTS. New era slavery and their system only cares about the money they make on you whether you are a seller or a buyer.”

Helpful Report

Posted 4 years ago

“eBay failed to record a highest bid which cause me to lose a auction, the final bid just happen to be place at the exact time the Auction closed. (Suspicious) I also bid on another item that I lost by someone with bidder ID that was almost identical. (Suspicious) Another thing about these auctions That bidder only appears at the last few seconds of the auction. (Suspicious) Be aware of this when dealing with eBay.”

Helpful Report

Posted 4 years ago

“eBay sucks. I bought a $50 eBay card, when I scratched it off, there was $0.03 on the card. eBay has a leak in their system. I'll never use eBay again in my life. This also occurs with Amazon cards and Steam Cards.”

Helpful Report

Posted 4 years ago

“Ebay is currently running promotions to reassure potential Sellers that their listings are somehow "doublechecked by experts" to assure that there are no fakes and no counterfeits. Not only is this complete NONSENSE, even when a member of the public writes to ebay to point out a FAKE listing... the company y does absolutely NOTHING to sanction the Sellers. No where is this lack of oversight more apparent than in the area of jewelry and gemstones. I recently did a review of 200 listings for "natural turquoise". In 198 of these listings, it was possible by simply looking at the photos to know that what the Seller was offering was NOT "natural" and certainly NOT "turquoise ". Ebay does not see to CARE. At best they are totally Indifferent. There is a very quick way to protect the buying public - demand that product descriptions ACCURATELY reflect the jewelry or gemstone item offered for Sale. And, the way to deal with Sellers with routinely LIE.... sanction them by refusing to accept their listings. Ebay does not do this. Because Ebay does not care to protect its buyers.”

Helpful Report

Posted 4 years ago

“If I could put minus would be better than 1 star. Sadly the platform is being so badly managed cant be used for buying or selling. I had used ebay to purchase and then decided to try to sell my own items in my home and got blocked after a couple weeks for no reason. No sale even happened yet, my husbands a lawyer and we are astounded by their bizarre behavior. They asked for my id and blocked me for no explantion or reason, cancelled my items for sale (even had offers on my items and they cancelled all, I couldnt answer any & blocked me as a buyer even though I had all 5 star reviews on my account) this illegal activity and total violation of my rights. I recommend all sellers switch platforms, I sold my £12k rolex on gumtree for free after they did this, it was faster and free, clearly Ebay sucks and is not adapting and competing with others who dont have selling limits etc. STAY AWAY”

Helpful Report

Posted 4 years ago

“Purchased a dog rope from BlueMedical which was suppose to be delivered June 3 - 30,2020. Didn't arrive, so emailed BlueMedical 4 times with only 1 comment (generic delivery schedule). Complaints to EBay were fruitless (must contact PayPal first, followed by we only guarantee if you notify us 30 days from order date. Will not order from EBay again and have cancelled my PayPal account. WASTE OF TIME AND MONEY”

Helpful Report

Posted 4 years ago

Ebay is rated 3.1 based on 4,107 reviews