Ebay Reviews

Name: Ebay
Rating: 3.06

3.1 Rating 4,157 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone

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154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst experience ever! I paid for a $200 auto part which was not insured and sent via USPS. Package was tracked to my doorstep, but I never received it! Seller told me to file a claim with Ebay, which was denied within minutes! I feel like I have just flushed $200 down the toilet! I will never use Ebay again.”

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Posted 6 years ago

“Don't explain fees charged me $750 to have a reserve price with no clear explanation. Called Customer service what a joke they told me to pay or cancel my account. They suck!! Don''t trust them they will screw you.”

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Posted 6 years ago

“Yeck EBAY NEVER AGAIN”

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Posted 6 years ago

“The worst, I ordered from china, Boots wrong size, coat , wrong size, Never ever again”

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Posted 6 years ago

“Had a bad experience months later i have found my account to have been debited 45 pound taken out . This companie scams your money and tells you thats it no customer service no help Discusting and greedy plenty of other bad reviews ebay use to be great but not so much now”

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Posted 6 years ago

“I purchased products several years ago and never received them. For example one Christmas I ordered projector from China which I never received. The item was $29.00 I never received the projector, when I called ebay they said that they had several complaints against that vendor however would not refund the money or give me a credit because 30 days had expired. Only God know products coming from China takes weeks and weeks. I was trying to be patient. Nonetheless Ebay communicated they had several complaints but was not will to provide me with a credit even though I paid in advance. Don't give them your money unless your willing to take a chance. They may decide not to give it back to you.”

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Posted 6 years ago

“Order no 163022555499 was never received, neither was my money refunded. What happened? It was supposed to arrive on feb 25/2019. It’s now 5th April. There’s no information about it and eBay seems to have blocked my account as I have no access.”

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Posted 6 years ago

“worst company ever I have seen it big scammer and fraud company this company shut down as soon as possible bloody scammer company”

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Posted 7 years ago

“I Have bought a key fob (remote) for my car on ebay, which is exactly the same in part number & shape, I have paid $160 to dealer for programming, however, item was faulty and didn't work properly. after two months argue, as I asked for new correct item or full refund & $160 to compensate my loss, seller only paid original price $46.5 and didn't replied any more. ebay closed the case as well, however, I called to follow up and was told case closed. Personally I am not recommending ebay any more as it's not as it used to be. and now all is about stupidity instead of answer ability.”

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Posted 7 years ago

“Sellers receive no support when we say No l As is that's what that means. All a buyer has to say is that it came damaged. How simple is that on getting your money back. Make a claim thru the post office. Horrible experience for a seller I would never refer your company to anyone. Thanks for my new seller experience.”

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Posted 7 years ago

“We are a new seller and to be totally honest we wish we had never bothered with ebay. we have now sold over £1000 worth of items and passed the 25 transaction promise to become a trusted seller yet all of our funds are still being delayed 21 days or held including the postage so we have to keep fronting this ourselves, its been two months now and for a struggling small company this seems like a total waste of time. On top of this we have discovered that all of our listings have a day to two day delay when becoming visible to the public so we losing valuable advertising time and getting less bids. Ebay were unwilling to help it seems the whole system is designed very badly and not in favour of new sellers at all. Advise anyone to second think using this as a business platform.”

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Posted 7 years ago

“horrible experience, product nopt received, i can not file with paypal they removed the transaction, i left bad feeback and ebay removed it too. lol all was removed, its a 100% fraud, i am on ebay since 2000 with 100% good feedback do not buy from this seller Ilgiardinodimaya they will defraud you and you will be trapped!”

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Posted 7 years ago

“eBay provides no protection against scamming buyers, only a reporting tool which does not result in any action taken against the scammer. Buyers are free to claim returns under the money back program, even when they break products or have signs of heavy abuse, and there is no recourse for a seller to recover any of the lost funds as eBay forces full returns. Their updated seller protection in Spring 2019 only protects sellers with less than 100 transactions, so anybody who has been on eBay for more than 2-3 is left out in the cold. Disgusting company policies.”

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Posted 7 years ago

“Ebay is a waste of my time and money. I purchase a Yeti cooler off of ebay and the Seller sent the cooler through UPS to a different address than I provided. I had all the proof of this for the case that I file against the Seller, and ebay refuse to refund the money back . On the seller feedback it shows that he have done this to four different people already and ebay still refuse to fix the problem. So at the end I had to paid for a 179.00 cooler that was never received because the Seller sent it to the wrong person. Great Job !!! Ebay I give you a zero for customer service. And before this I was a valuable customer, I will NEVER buy anything from ebay again. Here I come Amazon. A refund was never given.”

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Posted 7 years ago

“Ebey sucks”

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Posted 7 years ago

“not trustful company. I have been charged extra couple of times. When i contacted customer service they didnt want to refund it me. I needed to explain step by step for them to understand that I should not pay it. They paying not fair game. Hopping that customers not going to notice it. I am selling one item a month and its easy for me to notice it. I believe shop owners on ebay cheated by ebay. Also my account was hacked. i contacted customer service immediately, instead of reacting and helping with this case they were asking me to contact different dep and then another dep (however Customer service both time transfer my phone call....) Instead of protecting my data and solving my issue (i think hacked account is very important) they were treating me like ping pong ball. I cant trust my persona data to Ebay! Also they promised to be back to me within 72 hours ... I heard back from them after 7 days only after i chased them....”

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Posted 7 years ago

“Bad customer service, my car bought on a classified advert by a buyer only to be messed about with nocontact from buyer then ebay say i can relist it either classfied or in a auction....so i did put in an auction listing only for ebay to remove my listing the next day without telling me saying it had breached policies.......um what the?? Do not waste time and money on ebay stick to facebook or gumtree its free!”

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Posted 7 years ago

“Dont waste your time and money advertising your car on Ebay, as they randomly remove your auction listings. Then they say "ou can relist if you want" but you have to start all over again. What a waste of my time, miles better off puting on gumtree and its free! and you can put your contact details / phone number etc which ebay does not allow!”

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Posted 7 years ago

“Seller committed fraud and I can not leave negative feedback. Shocking service. Very bad customer service”

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Posted 7 years ago

“SELLERS BEWARE....... EBAY DOES NOT GIVE A DAM ABOUT YOU”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,157 reviews