Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,107 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,107 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Nigel Devlin

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

WhatsApp (+ 4 4 73 88 6 97 9 58.) And Harrylucy977 (at) Gmail . Com Help Me Recover My Lost Money

William

+ 1 216 233 9442 Whatsapp Support Contact Help At Fraudshieldrecovery. Com

Anonymous

153

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I reached out in terms of a return for damaged boots and neither the seller or ebay helped. They don't want to return my money or send a new pair of boots. I looked up the company I bought from and they have several different addresses and different numbers SOLD BY commtelsystems ------- BE AWARE WITH THIS COMPANY..... EBAY did not want to help either so they will let you loose your money........”

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Posted 4 years ago

“If you are buying on EBay, than no problem at all. However, if you are selling on EBay, I would choose a different outlet. Customer service is very hard to deal with. No one can answer questions and you will be pushed off onto other people which ends up being an endless cycle of explaining your issue with zero help. I do not recommend selling on eBay.”

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Posted 4 years ago

“They don't do anything to help when someone commits fraud. Their supposed customer service is people who sit on the other end and humor you by acting as if they are listening. They are not a business they are Co-conspirators to fraud. I don't understand how some many people have been ripped off and nothing can be done.”

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Posted 4 years ago

“The site is being over run with Chinese knock offs and repetitive sales/auctions for the same product. The amount of time it takes to find what you're looking for is almost as bad as aliexpress, which is what this site is in danger of becoming.”

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Posted 4 years ago

“eBay is about it's sellers rights. The seller and eBay does not live up to guaranteed delivery dates or even just basic delivery at all. Buyer creates work for themselves having to convince sellers to ship an item after shipping label has been created. The only service eBay can perform religiously is to debit your account when the shipping label is created. Sellers lose their accountability once the money changes hands. eBay is right behind them!”

Helpful Report

Posted 4 years ago

“EBay is not safe, lately there is so much scam seller and eBay buyer protection policy advertising doesn’t work, be careful with your shopping”

Helpful Report

Posted 4 years ago

“This is a ZERO star review by the way. After being on eBay for 21 years it's time for me to pull the plug. This company is absolutely awful what with its greedy fees, absolute pathetic and horrible customer service and most importantly now they even want your social security number to sell an item. That was a final straw for me. You are not my boss, I do not work for you and you are not my bank so what gives you the right to want my social security number? I will not give eBay any more of my time or business. Even after I pulled all of my auctions off of eBay, even as a buyer they blocked me from even sending a message to somebody who I bought from recently and I had to spend an hour on the phone to try and sort that out to which I was told this might be resolved in 48 hours. It's sad to see a company go from being brilliant to just having no ethics and being completely greedy.”

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Posted 4 years ago

“Absolutely disgusting company. I purchased an item from prasad1103 which was so fake, not even the same as the photo, awful quality, awful stitching and having purchased the item/make several times before I know exactly what the genuine item looks and feels like. I was forced to return it and wait for a refund which I did. I then left negative feedback for the seller explaining the issues and ebay removed it without even telling me. Having asked them why they have decided that it was removed accidentally but surprise surprise they cannot reinstate it or let me resubmit feedback. This is not the first time I have had issues with ebay and questioned them as to why they are turning a blind eye to dodgy sellers. Probably because this seller sells a lot and is therefore beneficial to them. PLEASE PLEASE TAKE YOUR BUSINESS ELSEWHERE! THIS COMPANY JUST GET WORSE AND WORSE!”

Helpful Report

Posted 4 years ago

Helpful Report

Posted 4 years ago

“Everyone should stop shopping from this ebay damn market they make up a thousand excuses for not returning the money. It's an unsafe site ebay”

Helpful Report

Posted 4 years ago

“Please do not fall for the allow extra time for delivery. It's a farce. The customer service at this company has gone bat S Crazy. I have received packages almost on a daily basis from other companies such as Amazon,J. Crew, Sennheiser, Fossil the list goes on.”

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Posted 4 years ago

“Would give zero stars. They claim to protect you. Paypal claims to protect you. Neither of them do. I never received my item. No Refund”

Ebay 1 star review on 21st December 2020

Helpful Report

Posted 4 years ago

“Awful product sent from uk seller which was actually in China- return of product was met with offer partial refund. Now item ‘not signed for’ and out of pocket hope my visa debit will cover it”

Helpful Report

Posted 4 years ago

“If you plan to start your business account or just simply thinking of selling on ebay don't waste your time it is a nightmare selling on ebay. Ebay doesn't work with sellers it's all about getting scammed and ebay standing behind the scammers. They basically force you to comply with every demand the scammers wants. Not impressed with ebay one bit if you find or know of a second option go with it ebay is a thing of the past worst selling site period.”

Helpful Report

Posted 4 years ago

“Ebay has become the worst site ever. There is no seller protection I am deleting my account after 15 years This 2020 has been the worst year. I have received bogus offers people bidding and not paying. What the Hell is wrong with people ??”

Helpful Report

Posted 4 years ago

“Ebay is telling me I am Paid....still waiting for my money 6 days later...now I was told might take the bank another 3 days....with paypal i got my money right away.....I always ship item out the day i get paid....They say don't ship until you are paid....I am going to wait till i get my money ...Item will be shipped out late...Ebay is a MESS....you can't talk to anyone anymore.......Why....”

Helpful Report

Posted 4 years ago

“Last time I listed with eBay I had an issue with the shipping. I set my listings up for "based on buyers location". However all my listings had shipping at a flat rate at $1.80. Ebay had to reimburse me for my out of pocket cost for shipping over $1.80 since it was a site issue. Fast forward and I am giving them another try. So I listed 17 baseball cards the other day and checked the box for "shipping details" as "Based on buyers location". Today I look and again all the listing have $1.80 flat rate for shipping yet when I look at all my listings it says "calculate" for shipping on my home page. So I called eBay customer service and was transferred from one rep to another rep without being told. The other rep says she would escalate this up seeing how it's happening again and that it would be resolved. I asked her if I would get a call back from someone higher up on four different occasions and she wouldn't answer. The fifth time I asked her she hung up on me. REALLY!!!!! When asked if I should delete my listings she said that yes I should. I have gout in both hands and eBay wants me to retype all this again. I'm sorry for giving eBay another try. Same problem a year ago with no fix from eBay.”

Helpful Report

Posted 4 years ago

“I ordered an item from a seller that still hadn't arrived 8 days after the estimated delivery date. I contacted ebay about it and in about 20 minutes I received an e mail from ebay informing me that they had refunded me fully. With customer service like that I will proudly continue shopping with ebay.”

Helpful Report

Posted 4 years ago

“Their eBay money back guarantee is a lie. Im out $500 after not receiving my package even though I jumped through all their hoops. In the end I received a message that I have been denied and absolutely no reason. Now I can't even contact a person. They are thieves and need to be shut down.”

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Posted 4 years ago

“Customer service is not solving the issues”

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Posted 4 years ago

Ebay is rated 3.1 based on 4,107 reviews