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Enterprise Rent-A-Car Reviews

2.4 Rating 1,368 Reviews
33 %
of reviewers recommend Enterprise Rent-A-Car
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ph:+1-855-266-9565

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nicadmin@enterprise.com

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Enterprise Rent-A-Car 1 star review on 20th August 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 20th August 2025
Anonymous
Enterprise Rent-A-Car 1 star review on 24th July 2025
(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam
Enterprise Rent-A-Car 5 star review on 23rd June 2025
Amanda Paulk-Byrd
Enterprise Rent-A-Car 5 star review on 23rd June 2025
Amanda Paulk-Byrd
Enterprise Rent-A-Car 2 star review on 23rd May 2025
John Stewart
Enterprise Rent-A-Car 3 star review on 22nd April 2025
Egr Faraday
67
Anonymous
Anonymous  // 01/01/2019
I absolutely love enterprise car rental Justin has ALWAYS gone above and beyond for my family I can't thank him enough. He deserves a promotion!! Have been using y'all for years and will continue happily
Enterprise Rent-A-Car 5 star review on 23rd June 2025 Enterprise Rent-A-Car 5 star review on 23rd June 2025
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Posted 7 months ago
I was hit by another person in a rest stop in the middle of Nebraska! Enterprise would not help me. They said they will come get the car and not bring me and my 3 children a vehicle. Stranded at a rest stop I have a recording of the conversation stating "sorry ma'am we cant help you" seriously BUT you will make sure you come get your car while my children are stranded. The lady that hit me couldn't belive what she was hearing and state farm (her ins) stated that was terrible. DONT RENT FROM ENTERPRISE if you care for your safety!!!
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Posted 7 months ago
Northgate office only offers car with smoke smells. Cigarettes and weed. Every car I checked smells 😩
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Posted 7 months ago
Noah was extremely helpful with the rental of our vehicle post no fault car accident. He made our experience so easy and he even connected us to someone who could help us purchase a new car. We ended up going to a dealership but I appreciate his thoughtfulness. Originally, we were not supposed to get the sedan that we rented because only a mini car was available, but he was very considerate to help us find a car that suited our needs. I appreciate that there is a quality car rental business like enterprise so close to my home for situations like this. I brought homemade cake for the employees to show my deep gratitude.
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Posted 7 months ago
I reserved a luxury car on June 12th for pick up today at 4pm. The car wasn’t available. Jennifer offered me a Cadillac Suv instead. I said no It’s my birthday tomorrow this is the worst experience ever. I will never rent a car from enterprise. Enterprise Amity New Haven, CT
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Posted 7 months ago
From the first phone call to driving me to pick up my finished auto, absolutely first class, caring people...highly recommend Blue Island, Il.
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Posted 7 months ago
We have a trip planned and I was supposed to pick up a vehicle at 9am it is now 2pm and still no car worst experience ever!!!
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Posted 7 months ago
I just wanted to say that I was very unhappy with the Conyers location on Hwy 138. I planned a trip with my family, came to pick up the car, only to be told that they had given it away because I hadn't confirmed via a call, but I never received a call. They were rude and didn't attempt to resolve the issue.
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Posted 7 months ago
They did nothing. Horrible. Over charged my credit card. The worst rental car company! Wish I could give them a 0
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Posted 7 months ago
Joanne at the 1717 location is amazing. Five stars.
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Posted 7 months ago
Tried to rent a 15 passenger van for our Youth Trip. Booked and reserved this van months in advance, in person. 3 days before our group trip, Enterprise called and said they were cancelling the reservation because the vans had to go elsewhere for some other event. I had 3 days (over a weekend where most places are closed) to scrounge for an alternative method of transportation because we only had 1 available driver.
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Posted 7 months ago
I reserved a vehicle online for Father’s Day weekend, and everything went through without issue. However, when I called to confirm the pickup for Friday, I was told there were no available vehicles and that the reservation shouldn’t have been allowed. It was extremely disappointing, especially after planning around the confirmed booking. I hope Mowline Enterprise improves their reservation system and communication to avoid similar issues for future customers.
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Posted 7 months ago
Reserved a minivan a month in advance so we could pick up my daughter and her stuff from college. On arrival, no van and nothing with comparable cargo space. ā€œWe couldn’t find oneā€. It was too late to rent from anywhere else since we were leaving the next morning! Royally screwed up our plans! Never again!
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Posted 7 months ago
I am sad to see all of the negative reviews and felt the need to write my own. We just got a car from Enterprise from West Des Moines for a 17 day 5,000 mile roadtrip and had the BEST experience with Ashley & Mikayla!! They were both so very kind and helpful throughout! The car was fantastic and now we even want to purchase one for ourselves! We love Enterprise and will always for back to Enterprise & the same location w/ Ashley & Mikayla!!
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Posted 7 months ago
Horrible service! I was told that I would receive an email with confirmation, it never arrived. Then the car I reserved was rented out one hour after the appointment time.
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Posted 7 months ago
We just rented a Nissan pathfinder at the enterprise in st.louis mo at the airport location. I must say it mut be just this location because most other places have been not this bad The car is not clean there is pet hair and dander. Old trash like water bottles are still under the seats and not picked up. We are having to pay way way too much for a very mediocre SUV
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Posted 7 months ago
Don’t book at this company. Their phone customer service and the people at the airprort talk two different things. We used to book enterprise many time. But from now on, we’ll find our car rental from different company. The people at Montreal airport are extremely rude too. Stay away from Enterprise unless you want to get a car that is not fit anything and unsafe at all.
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Posted 7 months ago
I’m incredibly grateful I found FRED MERCY. They are true professionals when it comes to helping victims of investment fraud. From the beginning, their team acted swiftly and provided me with clear guidance and essential resources. Their support was instrumental in helping me recover my lost funds. What stood out most was their transparency and professionalism. They broke down the legal process in a way I could understand, and they walked me through every step. They also assisted me in gathering all the critical documentation I needed, which made a big difference. Thanks to FRED MERCY, I was able to reclaim my hard-earned savings. While this was a difficult experience, it taught me an important lesson: always be cautious when investing online. Do thorough research and consult with trusted professionals before making any financial commitments.
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Posted 7 months ago
Went to Killeen Enterprise Rent-A-Car on Willow Springs and had a little problem which was resolved quickly, but that's not the impressive part. As an Iraq War Veteran I know how to deal with a stressful situation. When I arrived at the rental office it like the flight had just landed. There were any where from 20 to 30 customers in the office to get vehicle. I watched this petite young lady handle 3 to 4 customers at a time and me being one of them. After war I have become very observative wherever I go. Today I observe a what I call a leader in action. This young lady was so energetic that I was so impressed on how she handle so many customers with different request at the same time. I had to ask her what her name was so that when I need a vehicle again or have any issues I would want to speak with AMYA because I know that I will leave as a satisfied customer! Thank you Kenneth Miller
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Posted 8 months ago
Had a one-way rental. What I hate is the fact that you can't call the local enterprise place, but have to go through this centralized place where a machine answers, then a guy with barely understandable english, then, finally someone at the local. Such a waste of time and another depersonalized experienced with a profits above all corporation. So tired on the ruining of human contact piece of this.
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Posted 8 months ago
Enterprise Rent-A-Car is rated 2.4 based on 1,368 reviews