“Friendly staff and very accommodating. They go out of their way to take care of you. Car was very clean and ready when I arrived. I will definitely use them every time I need a rental.”
“I had a fantastic experience with Enterprise thanks to Jared at the Medford location! From the moment I walked in, he was welcoming ,professional and incredibly helpful. He made the entire rental process quick and stress free, taking the time to explain everything clearly and ensuring I had the perfect vehicle for my needs. Jared went above and beyond with his customer service- friendly ,attentive, and genuinely cared that I had a good experience. You don't always get that level of personal attention these days, and it really stood out. I will definitely be returning to this location because of him, Thanks again Jared”
“I absolutely love enterprise car rental Justin has ALWAYS gone above and beyond for my family I can't thank him enough. He deserves a promotion!! Have been using y'all for years and will continue happily”
“I was hit by another person in a rest stop in the middle of Nebraska! Enterprise would not help me. They said they will come get the car and not bring me and my 3 children a vehicle. Stranded at a rest stop I have a recording of the conversation stating "sorry ma'am we cant help you" seriously BUT you will make sure you come get your car while my children are stranded. The lady that hit me couldn't belive what she was hearing and state farm (her ins) stated that was terrible. DONT RENT FROM ENTERPRISE if you care for your safety!!!”
“Noah was extremely helpful with the rental of our vehicle post no fault car accident. He made our experience so easy and he even connected us to someone who could help us purchase a new car. We ended up going to a dealership but I appreciate his thoughtfulness. Originally, we were not supposed to get the sedan that we rented because only a mini car was available, but he was very considerate to help us find a car that suited our needs.
I appreciate that there is a quality car rental business like enterprise so close to my home for situations like this. I brought homemade cake for the employees to show my deep gratitude.”
“I reserved a luxury car on June 12th for pick up today at 4pm. The car wasnāt available. Jennifer offered me a Cadillac Suv instead. I said no Itās my birthday tomorrow this is the worst experience ever. I will never rent a car from enterprise. Enterprise Amity New Haven, CT”
“I just wanted to say that I was very unhappy with the Conyers location on Hwy 138. I planned a trip with my family, came to pick up the car, only to be told that they had given it away because I hadn't confirmed via a call, but I never received a call. They were rude and didn't attempt to resolve the issue.”
“Tried to rent a 15 passenger van for our Youth Trip. Booked and reserved this van months in advance, in person. 3 days before our group trip, Enterprise called and said they were cancelling the reservation because the vans had to go elsewhere for some other event. I had 3 days (over a weekend where most places are closed) to scrounge for an alternative method of transportation because we only had 1 available driver.”
“I reserved a vehicle online for Fatherās Day weekend, and everything went through without issue. However, when I called to confirm the pickup for Friday, I was told there were no available vehicles and that the reservation shouldnāt have been allowed. It was extremely disappointing, especially after planning around the confirmed booking. I hope Mowline Enterprise improves their reservation system and communication to avoid similar issues for future customers.”
“Reserved a minivan a month in advance so we could pick up my daughter and her stuff from college. On arrival, no van and nothing with comparable cargo space. āWe couldnāt find oneā. It was too late to rent from anywhere else since we were leaving the next morning! Royally screwed up our plans! Never again!”
“I am sad to see all of the negative reviews and felt the need to write my own. We just got a car from Enterprise from West Des Moines for a 17 day 5,000 mile roadtrip and had the BEST experience with Ashley & Mikayla!! They were both so very kind and helpful throughout! The car was fantastic and now we even want to purchase one for ourselves! We love Enterprise and will always for back to Enterprise & the same location w/ Ashley & Mikayla!!”
“Horrible service! I was told that I would receive an email with confirmation, it never arrived. Then the car I reserved was rented out one hour after the appointment time.”
“We just rented a Nissan pathfinder at the enterprise in st.louis mo at the airport location. I must say it mut be just this location because most other places have been not this bad
The car is not clean there is pet hair and dander. Old trash like water bottles are still under the seats and not picked up. We are having to pay way way too much for a very mediocre SUV”
“Donāt book at this company. Their phone customer service and the people at the airprort talk two different things. We used to book enterprise many time. But from now on, weāll find our car rental from different company. The people at Montreal airport are extremely rude too. Stay away from Enterprise unless you want to get a car that is not fit anything and unsafe at all.”
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Thanks to FRED MERCY, I was able to reclaim my hard-earned savings. While this was a difficult experience, it taught me an important lesson: always be cautious when investing online. Do thorough research and consult with trusted professionals before making any financial commitments.”
