Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.83

4.8 Rating 8,858 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 8,858 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 5th April 2024

351

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipped incredibly quickly, however, the threading on the screw for the new shower screen was messed up. Was able to buy a replacement at Home Depot and get everything installed that day.”

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Posted 1 year ago

“Received parts earlier than I expected.”

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Posted 1 year ago

“Most of the products ordered arrived on time. The portafilter was back ordered and there wasn't much communication provided by Espresso Parts. I had to reach out and was told it was further delayed. In no part your fault, but a notice would have been appreciated. Anyway, I'm very satisfied with the products and purchase experience. Will defeinitely consider buying again. Thank you.”

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Posted 1 year ago

“Parts I ordered functioned well and mostly as expected. It could be noted in descriptions that some parts will work on machines other than the one listed like the group head gaskets I ordered for my Rancilio were listed as being for a Cafelat but the dimensions were correct (within 1mm) for the Rancilio. I ordered this because there was not a silicone gasket listed for the Rancilio. I also ordered a brew switch for this same machine that was not listed as being for the Rancilio nor that it could be a brew switch. In other words, parts need to be better cross-referenced and identified with key words.”

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Posted 1 year ago

“Very helpful”

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Posted 1 year ago

“The wand Tip O-ring was too large so it did not work out for sealing the head and the steam arm. The wand is still leaking at this connection. Still looking for a smaller O-ring.”

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Posted 1 year ago

“I understand that every state has their own regulations for nonprofit organization but I must say that your procedures go beyond what I have run into in the past. We have an IRS 501c3 which covers all the states. In Michigan we normally fill out a simple form with our IRS number and that is it. Anyway it appears we will be paying the extra twenty dollars on this order.”

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Posted 1 year ago

“Delivery on time very well packaged.”

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Posted 1 year ago

“I like the server cups I ordered. It all went well. And hopefully, my La Pavoni won't need parts anytime soon. This site is perfect for”

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Posted 1 year ago

“Arrived in great condition, though the interior package was a little beat up. Works well and customer service was kind and very respectful. I only didn't give a 5 star is because sometimes I think the machine needs a finer adjustment to the dial. Would purchase again.”

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Posted 1 year ago

“I'm enjoying my new latte cups which makes my coffee experience more fun.”

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Posted 1 year ago

“what a good job.”

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Posted 1 year ago

“I received the gaskets very quickly, in good order.”

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Posted 1 year ago

“Price could have been better”

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Posted 1 year ago

“Nice stuff quickly delivered. They did get one item wrong, but took care of it with no hassle.”

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Posted 1 year ago

“The part I ordered did not fit, wrong threads. But that was not Espresso Parts's fault. It was good quality.”

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Posted 1 year ago

“Great price on Grindz and in stock!”

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Posted 1 year ago

“Love my new amber demitasses, so stylish! Order and shipping were both smooth and painless.”

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Posted 1 year ago

“Good product. I did like the fact that it shipped quickly after placing my order. Some companies take forever to ship and in doing so, delay your item arriving in a reasonable time frame.”

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Posted 1 year ago

“It was easy to make the order but I feel the shipping was a little excessive. The Little Red ball could have shipped in an envelope for $1 or $2.”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 8,858 reviews