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Euro Car Parts Reviews

4.3 Rating 262,356 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 262,356 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Brought Bosch Aerotwin A282H (1) - ordered one day - then ordered another (1) the same code increase of £2 ,
Helpful Report
Posted 2 months ago
I needed new wiper blades for my Audi A3. Looked on their website - typed in my reg . no. and up came blades to fit my car. However these blades didn’t fit. Took them back to Euro Parts only to be told their website is NOT ALWAYS CORRECT - ????!. They did however refunded money and ordered correct ones straightaway - which fit.
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Posted 2 months ago
I had to purchase replacement Brembo disks and pads for my van because the EICHER ones I got from eurocarparts were warped after only 3000miles of Island driving no faster than 50mph. Complete and utter rubbish! Unfortunately I had the Eicher ones for months before fitting them so they were out of time to return them. Lesson learned. Don't purchase on price alone!!
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Posted 2 months ago
Parts good ,how ever paid buy click and collect, paid on line .I waited in the shop for over 30 min for my parts .
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Posted 2 months ago
I popped into the shop and got a quote for pads and discs £142, I left and checked the price using the app £116.97, felt like I was being ripped off.
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Posted 2 months ago
Ordered two items and told ready for collection but only one was available- had to return which was very inconvenient
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Posted 2 months ago
Wasnt correct part . Delivery rider was trying to demand i pay her cash . Took part to be swapped to a part that should have been more expensive but did them for the same price
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Posted 2 months ago
They may have the parts but the service is like pulling teeth. One guy on the til and disappears to collect parts. Queuing out the door. Returned a foot pump which creased collapsed and flattened my tyre. Thought I'd buy an oil filter to offset the footpump. Just discovered it's the wrong oil filter to the one listed on invoice. Nice enough chap tho as I explained I'd had tobtry and drive to a local Tesco to re inflate my 'good' tyre.
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Posted 2 months ago
Love my mini fan, shame the price has tripled from when I purchased it and when I actually collected, I would have brought another but alas I felt like I was being robbed.
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Posted 2 months ago
Product purchased with a free delivery within 4 days After 4 days no delivery so sent a chase which promissed a reply within 48 hours, no reply, goods arrived one day later Very disappointed with the service to say the least.
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Posted 2 months ago
Unfortunately most of the parts where wrong size, they used to be very good supplier but lately something is going wrong with euro car parts.
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Posted 2 months ago
Good service but if you’re buying L plates and you have a Peugeot 208 new shape, don’t bother they don’t stick lol. suppose to be magnetic..
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Posted 2 months ago
Waited 25 mins for 1 person to be served - he'd been given the wrong parts twice and was told he paid £4 too much, then the lady asked him to pay £31? She disappeared into the back multiple times before finally agreeing that £4 was due to the customer. The person behind me had equally bad experiences. No apology for the wait once I got to the counter (not that this is mandatory, but it is polite) and then another guy appeared at the till - we could hear staff in the back joking around the whole time we were waiting so this guy could have perhaps come out earlier. Overall, my collection was slow but OK - but the other customers' experiences have put me off completely.
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Posted 2 months ago
The part was wrong. Had to take back for the correct one. Checked and the engine code is the same on the one that didn't fit and the one which did. 2nd one fitted okay. Frustrating when you have already put the reg in.
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Posted 2 months ago
After a long wait for the part to be delivered to the store it was the wrong part
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Posted 2 months ago
Euro car parts used to be really good but after the take over it has become very expensive and the parts are more than likely the wrong ones and of really poor quality. Euro car parts used to be my first choice but now I only use them as a last resort. Not very impressed with the new euro car parts.
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Posted 2 months ago
The product was as ordered, it was only a can of spray lube but there was no spray tube attached to the can. I had to ring the counter bell multiple times brfore somebody came out to serve me and when they did they were prettyuncommunicative and another customer there at the same time as me suggested it was the norm for the Penzance branch.. A smile and a bit of recognition of the customer goes a long way! I wouldn't go out of my way to shop with you again.
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Posted 2 months ago
I'm very pleased with ECP and the parts they supply. I did recently suffer an extra 30 mile round trip due to the stock management of parts. I had ordered a set of rear discs which have bearings already fitted, you can only order them as a pair for obvious reasons. I ordered and paid for the items online so that i could just get in and get back to fit them to my van, the nearest ECP showed two discs in stock. On arrival there was a queue and only one member of staff covering the desk, alas after a 15 miniute wait one could be found.... Hats off to ECP as they got a van from Sheffield with the missing part brought to them for 2pm the same day, I did ask if the part could be delivered to my address, but the answer was a frank 'no'. That meant having to do the extra 30 mile trip without any offer of a discount or voucher. Customer care could be better.
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Posted 2 months ago
Overpriced for car batteries (twice the price or most other sellers) plus fitment data incorrect for stop start vehicles but if needed in a hurry not much choice.
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Posted 2 months ago
Could have bought it cheaper, but needed that day.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 262,356 reviews