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Euro Car Parts Reviews

4.3 Rating 250,059 Reviews
82 %
of reviewers recommend Euro Car Parts
Company Reviews Product Reviews
49,957
 Metrics
4.3
Based on 250,059 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
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Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Derek F
Verified Buyer
“Although I pre ordered on-line, the wait in the shop when I picked up my order was longer than I would have expected and when I was finally served, 50% of the parts I were given were incorrect. Luckily I noticed before leaving the shop otherwise it would nhave required another trip to return the errant parts provided. However, the wipers that I did receive are a massive improvement on the ones I replaced on my wife's car.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“The Bellingham store has really spiralled downwards in terms of service. Staff there seem to be inept and lazy, with me having recently wauted there for 40+ minutes for an order of 5 items, for them to then try and insist I take an incomplete item on top of it. I'd rather pay more elsewhere than have to deal with them, the poor customer service is not worth it.”
Helpful Report
Posted 1 month ago
Graham K
Verified Buyer
“Service was good but the item that I purchased which had a ‘use before’ date was 5 months past that date when supplied to me. Not very good stock control.”
Helpful Report
Posted 1 month ago
David L
Verified Buyer
“I ordered a set of screwdriver bits for collection on Saturday 24th February from the Camberley branch. When I arrived in the late morning, there were so many people waiting to be served that the queue outside of the door into the car parking area. I decided not to wait and returned on Monday when, fortunately, there wasn't a queue.”
Helpful Report
Posted 1 month ago
Nicky M
Verified Buyer
“Your prices are higher then others now. Your website looks like it's given a discount automatically but let's face it, nobody just gives a discount. You have the name for being a cheap car parts shop but only because people stop looking around. Easy to get parts from yes. Prices cheaper then other shops? No”
Helpful Report
Posted 1 month ago
Claire H
Verified Buyer
“Wrong part”
Helpful Report
Posted 1 month ago
Raymond B
Verified Buyer
“I had to purchase 2 LED indicator repeaters. The first I noticed was defective in the Euro Parts car park as the PCB was rattling inside the sealed lens, also the steel spring clip was missing and the plastic holder for the clip was defective. I purchased another from another Euro parts shop and on plugging in to the wiring the internal PCB was dislodged as the terminal pins were bent. Imade a repair to the repeater as I needed in a hurry. The lens was prised apart, PCB secured and araldited back together now working ok. A refund was given for the first defective indicator repeater.”
Helpful Report
Posted 1 month ago
Andrew B
Verified Buyer
“Rude staff but good prices”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“The reason why it’s three star is because you sent the wrong part and I had to drive to my local branch”
Helpful Report
Posted 1 month ago
Jamie D
Verified Buyer
“If I had the time I would have done more as the prices are expensive compared to other websites.”
Helpful Report
Posted 1 month ago
Malcolm C
Verified Buyer
“Good service in the past but took a week to deliver this order and the website ordering was a big problem. It was not clear if the order had gone through after payment and my basket was still full. Good customer service when I had to phone to sort it out though.”
Helpful Report
Posted 1 month ago
Arthur T
Verified Buyer
“Despite the purchasse on the basis of the windscreen wipers shown as 'in stock' for the Crawley depot, on check out it appeared that I could not collect until the next morning. apparently 'in stock' means in the warehouse, NOT the local depot. Cannot fault the local depot, polite efficient staff, but ordering system needs looking at.”
Helpful Report
Posted 1 month ago
Surjit J
Verified Buyer
“Car parking is miserable,park in the wrong spot and you will get a ticket.”
Helpful Report
Posted 1 month ago
Paul G
Verified Buyer
“Complete lack of any interaction to initiate the price match refund, I supplied all of the information requested and still no refund. A complete waste of time.”
Helpful Report
Posted 1 month ago
Paul H
Verified Buyer
“I’m a trade customer with a National account and yet I can save more money on a click and collect internet order, I feel this is disgusting as a member of the general public can get much better discount than the most garages do around of the UK”
Helpful Report
Posted 1 month ago
TIMOTHY M
Verified Buyer
“I would have given 5 stars. Service was efficient. The battery was discounted from £300 to £240 (plus £5 delivery next day). So thought I was getting a good deal. But after receiving it, I saw the exact same battery on Amazon for £156, free delivery. So approx £90 cheaper. So wasn't too happy. Never even thought of looking on Amazon.”
Helpful Report
Posted 2 months ago
David P
Verified Buyer
“Bought some oil which came quickly but I needed 1lt more so I shop around and found Another store around £20.00 cheaper so I sent it back sorry ☺️”
Helpful Report
Posted 2 months ago
Norman R
Verified Buyer
“Very helpful but could not find the car I requested”
Helpful Report
Posted 2 months ago
Mark T
Verified Buyer
“Euro car parts are not as competitive in price than they were, if I can for parts I now go elsewhere.”
Helpful Report
Posted 2 months ago
Fabio V
Verified Buyer
“It’s terrible to collect the order paid on line it should be separate desk just to collect orders on line I’m waiting 1 hour just to collect my items”
Helpful Report
Posted 2 months ago
Euro Car Parts is rated 4.3 based on 250,059 reviews
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