Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Euro Car Parts Reviews

4.3 Rating 250,704 Reviews

82 %

of reviewers recommend Euro Car Parts

Company Reviews

Product Reviews

4.3

Based on 250,704 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Read Euro Car Parts Reviews

Write Your review

Tell us how Euro Car Parts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Euro Car Parts 5 star review on 11th May 2024

Euro Car Parts 5 star review on 5th May 2024

Euro Car Parts 5 star review on 4th May 2024

Euro Car Parts 5 star review on 3rd May 2024

Euro Car Parts 5 star review on 3rd May 2024

Euro Car Parts 5 star review on 2nd May 2024

Euro Car Parts 5 star review on 2nd May 2024

991

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It is getting worse. I went there to pickup a plier on click and collect. I waited 35 minutes to get served by the only person at the till. There seemed to be just one person in the warehouse trying to serve everyone else. They both looked exhausted and overworked. The ques were long but we all tried to be patient. I only see a end to eurocarparts. Management does not have a vision for customers at the moment.”

Posted 2 months ago

“I was supplied the wrong parts when i ordered online despite entering my Reg number. I then had to pay for a second set of brake discs in store as it takes 5 days to process a refund. Unimpressed with your processes, however staff are always polite and helpful”

Posted 2 months ago

“The staff at Waleswood were very friendly and helpful, however it took three attampts to get the correct part, due to incorrect parts in bags and a lack of photos on the website.”

Posted 2 months ago

“First aircon rad leaked on fitting. Replacement had been fitted to another vehicle and exposed to atmosphere. Third aircon rad did not leak but difficult to fit due to not exactly matching original. Some minor damage to vanes as well. Staff were helpful and polite at all times.”

Posted 2 months ago

“I got some wipes for my car, they was prefect, it wad very convenient to click and collect aswell, but I was not very happen with the staff who served myself to collect them she was very rude. It was like she did not want to be there. Her customer service was horrible”

Posted 2 months ago

“My order had missing parts”

Posted 2 months ago

“Fairly quick delivery, not a great fit though and slightly shorter. Still waiting for the invoice asked for.”

Posted 2 months ago

“The lad that pick my items gave me the wrong oil filter had to go back the nxt day and leave the car on ramps.”

Posted 2 months ago

“The pictures weren't clear enough to tell if it was the the whole light unit or just the cover wasn't in the description either so has to refund and had to chase up the refund too”

Posted 2 months ago

“I thought I would have got confirmation that my order had actually gone through. Then just guess work to go to the shop to collect as I also didn't get an email to say it was there 🤷 checked spam etc, it just didn't exist so good job I screenshotted the code the site gave me when payment was taken”

Posted 2 months ago

“Good prices and fast delivery. One part (oil filter) did not fit my car despite the website saying it would when checked by registration. All other parts as described.”

Posted 2 months ago

“Although I pre ordered on-line, the wait in the shop when I picked up my order was longer than I would have expected and when I was finally served, 50% of the parts I were given were incorrect. Luckily I noticed before leaving the shop otherwise it would nhave required another trip to return the errant parts provided. However, the wipers that I did receive are a massive improvement on the ones I replaced on my wife's car.”

Posted 2 months ago

“The Bellingham store has really spiralled downwards in terms of service. Staff there seem to be inept and lazy, with me having recently wauted there for 40+ minutes for an order of 5 items, for them to then try and insist I take an incomplete item on top of it. I'd rather pay more elsewhere than have to deal with them, the poor customer service is not worth it.”

Posted 2 months ago

“Service was good but the item that I purchased which had a ‘use before’ date was 5 months past that date when supplied to me. Not very good stock control.”

Posted 2 months ago

“I ordered a set of screwdriver bits for collection on Saturday 24th February from the Camberley branch. When I arrived in the late morning, there were so many people waiting to be served that the queue outside of the door into the car parking area. I decided not to wait and returned on Monday when, fortunately, there wasn't a queue.”

Posted 2 months ago

“Your prices are higher then others now. Your website looks like it's given a discount automatically but let's face it, nobody just gives a discount. You have the name for being a cheap car parts shop but only because people stop looking around. Easy to get parts from yes. Prices cheaper then other shops? No”

Posted 2 months ago

“Wrong part”

Posted 2 months ago

“I had to purchase 2 LED indicator repeaters. The first I noticed was defective in the Euro Parts car park as the PCB was rattling inside the sealed lens, also the steel spring clip was missing and the plastic holder for the clip was defective. I purchased another from another Euro parts shop and on plugging in to the wiring the internal PCB was dislodged as the terminal pins were bent. Imade a repair to the repeater as I needed in a hurry. The lens was prised apart, PCB secured and araldited back together now working ok. A refund was given for the first defective indicator repeater.”

Posted 2 months ago

“Rude staff but good prices”

Posted 2 months ago

“The reason why it’s three star is because you sent the wrong part and I had to drive to my local branch”

Posted 2 months ago

«
1
2
...
6
7
8
9
10
»

Euro Car Parts is rated 4.3 based on 250,704 reviews