EVERPRESENT Reviews

Name: EVERPRESENT
Address: 84 Needham Street. Suite 130, 84 Needham Street. Suite 130, Newton
Rating: 4.59

4.6 Rating 2,604 Reviews

89 %

of reviewers recommend EVERPRESENT

4.6

Based on 2,604 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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EVERPRESENT 5 star review on 16th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“customer service is fantastic.”

Helpful Report

(CT - Hartford) - Posted 2 years ago

“One concern with EVERPRESENT was that after I expressed that I didn't need to pay to have my digitized films put on a memory stick -- I had my own, I ended up being charged (a lot of extra cost) to have this done. I only caught this error because the final price was way over what I was given as an estimate. I was able to correct this -- so thank goodness for that. Other than that, the rest went well.”

Helpful Report

(NY - Chelsea/NYC) - Posted 2 years ago

“It's a pleasure working with you. The upto date of the project, the details of what going to be done and the continued information to the end of the finished project.”

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(NY - Massapequa) - Posted 2 years ago

“When I contacted Everpresent I was told I could drop my tape to be digitized off at a store in South Burlington, VT, and I made an appointment to do so. But when I arrived I found the store had gone out of business some time ago, and there was nowhere to drop it off. I got back in contact with Everpresent, and found the only option was to mail them my tape. Once they had it, they did a good, and very prompt, job of transferring the material. But it would seem someone at Everpresent should have known their drop off point had gone out of business long ago, instead of directing me there.”

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(Mail In) - Posted 2 years ago

“EverPresent does excellent work. I had 39 8mm and VHS tapes to convert and they came out great.”

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(MA - Cambridge/Somerville) - Posted 2 years ago

“Great communication, quick service and wonderful end product! I will certainly use EverPresent in the future.”

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(Mail In) - Posted 2 years ago

“Took a little longer than expected, over-all I was happy with the service.”

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(Mail In) - Posted 2 years ago

“Very happy with the final product. Does take a while when you have lots of specific ideas, but it's very nice how the designer never gave up and also brought her own vision and ideas to make the story work.”

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Posted 2 years ago

“I needed some 35-year-old oversized television broadcast videos transferred to digital. No other company had the right equipment to handle the job. Everpresent got it done!!! This company was tremendously helpful and communicated with me every step of the way. I would highly recommend them... AAA+”

Helpful Report

(Mail In) - Posted 2 years ago

“The overall process was quick, seamless and well communicated. I was not a huge fan of being asked to tip as well as being asked on numerous occasions to leave a review. I would recommend Everpresent to others though.”

Helpful Report

(ME - Portland) - Posted 2 years ago

“Good stuff. Very professional. Reasonable turnaround. Will use them again.”

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(NJ - Collingswood) - Posted 2 years ago

“I am very pleased on how this company turned my childhood 8mm reels into CD..they were professional from beginning to mailing the final conversion to me...they treated my items as if it was there family...TOPNOTCH...”

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(Mail In) - Posted 2 years ago

“Everyone at EVERPRESENT was very helpful! They did a great job explaining the process and possible issues with transforming a somewhat scratchy old 78RPM record into digital media. Best of all, we heard my father-in-law's voice for the first time in over 30 years!”

Helpful Report

(MA - Beverly) - Posted 2 years ago

“I was overwhelmed with the photo albums I put together over the year and I knew I could not pass them on to share with future generations. As my grandparents albums got divided to their children and then divided by the next generation, their distribute albums became diluted and lost. I had no idea who they were. So I decided to digitize the photo records along with other records of mine and my families collections stored somewhere in their closets. Now, in one shared digital site, resides our family history for all to enjoy and add to at anytime. Not lost in a closet and thrown out over time. Thank you Everpresent.”

Helpful Report

(MA - Newton Headquarters) - Posted 2 years ago

“They kept me lnform thru each step. Highly recommendI u”

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(NJ - Warren) - Posted 2 years ago

“A few weeks ago I received my first order that I sent to you. ( 35mm slides put on flash drives ) Everything seemed to go well, although the communication could have been better. I just received my second order of slides on flash drives. Again, the communication could have been better and some of the slides are backwards. I am planning on sending some super 8 film to have it put on flashdrives and I hope it goes well and there are no problems. Thankyou”

Helpful Report

(Mail In) - Posted 2 years ago

“I had a not-in-such-great-shape 45 year old video tape of my Grandfather's 80th birthday. All of the grandchildren and great-grandchildren were there. This video tape was the only one in existence. Everpresent created 2 CDs from the tape. They did a marvelous job and we now have Grandfather's birthday for posterity forever. I am extremely pleased and grateful for the job that was done.”

Helpful Report

(RI - Narragansett) - Posted 2 years ago

“Communication was very good. End product was not what I hoped. It appeared that no effort was made to improve the quality of any of the footage. Even footage that was not even viewable was included in the end result and paid for.”

Helpful Report

(Mail In) - Posted 2 years ago

Hi Cindy, Thanks for your feedback and we are glad that you enjoyed your customer service experience with EverPresent. We do pride ourselves on high quality transfers and the end result is only as good as the original material. Many of these products that we see deteriorate with age and we do offer Quality Letters included with all projects to explain these common imperfections. We will also have a member of Client Services Team reach to see if there is anything additional we can do for you! Best, EverPresent Support Team

Posted 2 years ago

“I recently began transferring 1950s & '60s 8mm home movies and chose Everpresent based on price and reviews. Glad I did! The service is prompt, communication through all stages is excellent and results are exceptional. I will never use anyone else.”

Helpful Report

(Just8mm) - Posted 2 years ago

“Thank you Everpresent for the great job you did. My 78rpm recording of me from 1960 was unplayable. Somehow, you were able to recover the audio. I was 3 years old when the record was made and was abused by me, as a child, being played over and over again on my kiddie record player. Quality was 4 out of 10 and frankly, sounded just as good now as when I played it when I was 10! Thanks again for preserving my childhood”

Helpful Report

(Mail In) - Posted 2 years ago

EVERPRESENT is rated 4.6 based on 2,604 reviews